Ratings based on 734 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome location.

Posted Feb 23, 2017
The stores and locations were amazing. I loved that everything was just a couple feet away from the hotel.
Comment from Hotel Management
Feb 24, 2017 by Callie Updike, Executive Assistant, Hotel Management
We are so glad you enjoyed your stay at the Omni Charlottesville Hotel! We work hard to keep our guests happy and truly appreciate your feedback. I hope we have the opportunity of welcoming you back to our property soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2017
Well appointed hotel. Staff was helpful with everything!
Comment from Hotel Management
Jan 30, 2017 by Callie Updike, Executive Assistant, Hotel Management
We are so glad to hear that you enjoyed your stay at the Omni Charlottesville Hotel! We hope to get the opportunity of having you stay with us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, VA

Great hotel in a perfect location

Posted Jan 11, 2017
Overall a great hotel. Staff were wonderful, location was ideal, and the room was everything one could ask for during a weekend getaway.
Comment from Hotel Management
Jan 12, 2017 by Callie Updike, Executive Assistant , Hotel Management
We are so glad to hear that you enjoyed your stay at the Omni Charlottesville Hotel! We work hard to keep our guests happy and truly appreciate your positive feedback. I hope we get the chance of welcoming you back the next time you plan to visit the beautiful city of Charlottesville, Virginia!
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia SC

Excellent location and service.

Posted Dec 30, 2016
I stay here every year for the Sons of Bill Christmas show. The staff is always very attentive with my needs.
Comment from Hotel Management
Jan 3, 2017 by Callie Updike, Executive Assistant , Hotel Management
We are so glad to hear that we have kept a repeat guest happy and willing to return. We are already looking forward to your next visit during the 2017 Holiday Season!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted Dec 28, 2016
Great hotel right on the walking mall in Charlottesville. Rooms are spacious and accomodations nice and clean. I would stay there again. Hotel staff very friendly and helpful.
Comment from Hotel Management
Dec 29, 2016 by Callie Updike, Executive Assistant, Hotel Management
Thank you for taking the time out of your schedule to leave a review of your stay at the Omni Charlottesville Hotel! We are so happy to hear you enjoyed your visit. We look forward to welcoming you back to our property soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Dec 28, 2016
Old hotel. Needs updating but the staff is 5 star. Great location on cville mall which is s fun area
Comment from Hotel Management
Dec 29, 2016 by Callie Updike, Executive Assistant, Hotel Management
Thank you for your feedback. We work hard to keep our guests happy and we are glad to hear our staff was able to do so. I would like to take this opportunity to let you know that we are in line for a renovation within the coming years. Your continued loyalty would be much appreciated both before and after the update.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel for downtown mall attractions and shopp

Posted Dec 27, 2016
very nice hotel excellent hospitality.Only problem was I kept getting locked outside door along with inside would not open due to lock disfunction, other than that stay was wonderfull, and all staff was very,very nice and helpful,thank you so very much for a nice stay!
Comment from Hotel Management
Dec 28, 2016 by Callie Updike, Executive Assistant, Hotel Management
Thank you for taking the time out of your schedule to leave us a review of your stay at the Omni Charlottesville Hotel! We are very happy to hear that you seemed to have an overall enjoyable visit despite the lock challenges you encountered. We are sorry this issue occurred and we are working diligently to make sure our future guest don't have to experience the same problems. I hope we get the chance of welcoming you back to our property soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Caring professional staff, beautiful atrium

Posted Dec 5, 2016
Great experience. Staff is exceptionally caring and competent. Went above and beyond bringing chicken soup and snacks. Lovely diverse staff. Art could better represent people of color in history of VA and suggest sustainable cups and no plastic.
Comment from Hotel Management
Dec 6, 2016 by Callie Updike, Executive Assistant , Hotel Management
I am so glad to hear how much you enjoyed your stay at the Omni Charlottesville Hotel! Guest feedback is very important to our success and I will make sure to pass along your comments to the proper personnel. We hope to get the opportunity of welcoming you back to our property soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Nov 28, 2016
Great location, back door is the beginning of Historic Mall (stores and restaurants).
Comment from Hotel Management
Nov 29, 2016 by Callie Updike, Executive Assistant , Hotel Management
Thank you for taking the time to leave us a review of the Omni Charlottesville Hotel! We work hard to make our guests happy and we appreciate your feedback.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2016 on Hotels