Ratings based on 456 Verified Reviews

3.8 out of 5
81% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jan 28, 2018 on Hotels
Comment from Hotel Management
Mar 21, 2018 by Theresa - General Manager, Hotel Management
Thank you for leaving feedback!
4 out of 5
by A verified traveler

Very nice.

Posted Jan 26, 2018 on Hotels
We were in town for medical reasons. Every one was kind and compassionate. Management was very accommodating. When we return, we will stay here again.
Comment from Hotel Management
Mar 21, 2018 by Theresa - General Manager, Hotel Management
Thank you for taking time to leave a review! We hope to see you again the next time you are in the area!
4 out of 5
by A verified traveler

Iffy Maid Service

Posted Jan 4, 2018 on Hotels
Overall it was a good experience. Staff was friendly. But, there were two days in a row where the maid service did not occur even though we had removed our do not disturb sign before 11 am.
Comment from Hotel Management
Jan 9, 2018 by GM, Hotel Management
We appreciate you taking the time to leave feedback. I am glad overall that your stay was good! I want to apologize for the oversight on the housekeeping service. This will be addressed.
5 out of 5
by A verified traveler

Posted Jan 3, 2018 on Hotels
Nice place to stay for a trip to Monticello. There are some bars and restaurants across the street from the hotel and a Wegmans. Great location.
Comment from Hotel Management
Jan 9, 2018 by GM, Hotel Management
Thanks for the great feedback! We are happy you enjoyed your stay with us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean room, good breakfast, good location

Posted Jan 3, 2018
It was nice, clean and friendly staff. Breakfast was good too, scrambled eggs, bacon, waffles, ...
Comment from Hotel Management
Jan 9, 2018 by GM, Hotel Management
Thank you for your feedback! We are delighted you enjoyed your breakfast with us!
5 out of 5
by Regina

Posted Dec 1, 2017 on Hotels
Very comfortable and quiet. Enjoyed the complimentary breakfast. A very pleasant stay.
Comment from Hotel Management
Dec 31, 2017 by General Manager, Hotel Management
Thank you for taking the time to fill out our survey! We are happy you enjoyed your stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

close to family member

Posted Nov 20, 2017
Bed comfortable. Handy to have fridge. Pool nice touch.
Comment from Hotel Management
Jan 9, 2018 by GM, Hotel Management
Thank you for taking the time to leave such kind feedback! We hope to see you again the next time you are in Charlottesville!
5 out of 5
by A verified traveler

Posted Nov 19, 2017
Staff is very courteous. Room is clean and comfortable. I will come back. I will definitely recommend to other people.
Comment from Hotel Management
Jan 9, 2018 by GM, Hotel Management
We appreciate you taking the time to fill out our survey. Thank you for your business, and we hope to see you again the next time you are in Charlottesville!
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Location

Posted Nov 13, 2017
Hotel is very close to Monticello and has nice dining close by. The beds are hard as rocks. The hallways, stairwells and common areas were not kept clean.
5 out of 5
by paula

sleep inn and suites, monticello

Posted Nov 4, 2017 on Hotels
twas a great two nite stay - wasand spacious, very good breakfast. my only regret was not getting a chance to use the heated pool.