Ratings based on 214 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Quebec

Great place

Posted Sep 9, 2017
The Great George is a wonderful hotel. The staff at the front desk were very welcoming, and the lobby is very cozy and impressively furnished. Our room was quite sizeable and clean and also very nicely-decorated. The bathroom was on the smaller size but adequate, and there were heated floors in the washroom as well. The air conditioning was a little bit loud and continued to come on even after we set it above the actual temperature of the room, but this was just a small glitch. The hotel is also very well-located, just a short walk from the waterfront, Confederation Center, restaurants, and Victoria Row. Outdoor parking and breakfast were included in the price. Would highly recommend this hotel to anyone heading to Charlottetown.
Comment from Hotel Management
Sep 11, 2017 by Amy, Hotel Management
Hi Jon, thank you for your kind words. We are so glad you found our staff welcoming and that you enjoyed the comforts of our lobby. Thank you for bringing to our attention the small glitch in the air conditioning, we are working on alternatives to this system, and hope it does not deter you from staying again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Excellent stay

Posted Sep 6, 2017
Pros: Everything.
Location: Shopping, sights, restaurants were all close by. The tourism center and the harbor were both within a few blocks.
This hotel was a bit of a splurge for us but it was worth every penny. We had a room in the main building, which was beautiful. The staff couldn't have been more friendly and helpful. The bedding was premium, as was the service. The hotel also is perfectly located within walking distance of many attractions and restaurants.Our room included breakfast, which was tastefully served in the lovely lobby. Parking is free and we never had trouble finding a spot in an otherwise crowded neighborhood.
Comment from Hotel Management
Sep 11, 2017 by Amy, Hotel Management
Hi Abb, thank you for your kind words. We are glad you decided to splurge and stay with us, and that you enjoyed our premium bedding, included breakfast and parking, and helpful staff.Hope to see you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, B.C.

"Great" for a reason!

Posted Aug 30, 2017
Pros: Breakfast and Happy hour in the "sitting room" lobby.
Cons: Province House closed for renovations...i know not their fault!
Location: Central location walking distance to everything...
Outstanding hotel staff, service, facilities. Very helpful tourist recommendations, free tour, happy hour, breakfast and fabulous lobby/sitting area to relax and mingle.
Comment from Hotel Management
Sep 11, 2017 by Amy, Hotel Management
Hi Mike, thank you for taking the time to leave a review. We are glad you enjoyed our complimentary breakfast and happy hour, we love spoiling our guests, and that the staff were so helpful. We hope to see you on your next trip to PEI!
5 out of 5
Recommended
for Families
by A verified traveler from Ottawa, Canada

Beautiful hotel !

Posted Aug 23, 2017
Pros: Everything!
Cons: Can't think of anything.
Location: Great location, walking distance to everything.
Lovely place, rooms were perfect, clean roomy, bright. Great atmosphere with staff dressed in the era, in character quite funny if you talk with them. Happy hour free wine and beer with entertainment in the sitting areas, which there were many! Fresh muffins, cookies.. even packed a small breakfast for us the next morning all waiting for us early in the morning. Location is perfect close to everything. Highly recommend this lovely place.
Comment from Hotel Management
Sep 11, 2017 by Amy, Hotel Management
Hi Laurie, Thank you for such a lovely review! We are so glad you found everything to your liking, and were able to partake in some of our free extras like the happy hour. We hope you will stay with us on your next visit to Charlottetown!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Brunswick

Lovely historic hotel in Charlottetown

Posted Aug 23, 2017
Pros: Location, character, lovely use of historic buildings.
Cons: Air conditioning is noisy. Also would like a shelf in the bathroom close to sink.
We were attending a wedding and only had a one night stay...too bad! Room was lovely and staff were very helpful in accommodating us when we arrived early. Comfortable bed, excellent breakfast.
Comment from Hotel Management
Sep 11, 2017 by Amy, Hotel Management
We are so glad you loved the character of our buildings, we love having so many - it makes each stay different! We are currently working on addressing the air conditioning issue, hopefully it will not deter you from staying with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Wonderful piece of history with a fabulous atmosphere and a very warm and helpful staff. We were only there for the one afternoon and evening but would return again next time we are in Charlottetown. I highly recommend the Great George to anyone who wants to experience a lovely downtown experience in Charlottetown.
Comment from Hotel Management
Sep 11, 2017 by Amy, Hotel Management
Thank you for your kind words! We hope you will chose to stay with us again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Full apartment layout right downtown.

Posted Jul 13, 2017
Staff were wonderful. Old english setting but super comfy. Love the main foyer - set in a house with little sitting nooks everywhere - very social. Great downtown locarion. Rooms have kitchen and even washer dryer.
Comment from Hotel Management
Jul 14, 2017 by Amy L, Reservations Manager, Hotel Management
Hi Tamara, thank you for a lovely review. We are glad you enjoyed relaxing and socializing in our comfortable lobby - we want it to feel like a home away from home! We hope to see you on your next trip to Charlottetown.
5 out of 5
Recommended
for Couples
by A verified traveler

Very enjoyable stay

Posted Jul 2, 2017
Location: Very close to all the main attractions of Charlottetown.
All aspects of the stay were well handled. Staff was very helpful and the room and breakfasts were top notch.
Comment from Hotel Management
Jul 5, 2017 by Amy L, Reservations Manager, Hotel Management
Thank you for your review! We are glad you found our staff to be helpful and that you enjoyed our complimentary continental breakfast. Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Perfect Experience

Posted Jun 28, 2017
What a beautiful hotel! The staff were friendly and helpful, they really go the extra mile to make their guests feel special. The rooms were modern enough to be comfortable, yet they did not lose their historic appeal. Great location within walking distance many of Charlottetown's great restaurants and attractions. The experience staying at the Great George ensured we'll be back every year for a visit! Would highly recommend this hotel to anyone. Don't forget to try the cookies!
Comment from Hotel Management
Jul 1, 2017 by Amy L, Reservations Manager, Hotel Management
Hi Zac, thank you so much for your kind words. We are so glad you enjoyed your stay with us. We look forward to welcoming you back next year, and we will make sure there are plenty of cookies for you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but could be great

Posted Jun 28, 2017
Nice comfortable room in a perfect location. Could be great with minor service improvements such as more accommodating with their 3pm check-in, wifi that actually works in the room, the room being made before 2:30 when away all day and more hot items for breakfast.
Comment from Hotel Management
Jul 1, 2017 by Amy L, Reservations Manager, Hotel Management
Hello Ottawa retirees, Thank you for taking the time to leave us a review. We are glad to hear you found our rooms comfortable and enjoyed our downtown location. We pride ourselves on providing the best experience to our guests when they stay with us, and it sounds like we missed the mark with your stay. We apologize for that, and thank you for letting us know where we can improve. Your comments will be passed on to the appropriate department managers.