Ratings based on 109 Verified Reviews

3.8 out of 5
67% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2017
The hôtelwas good. The only thing was that they didn't let reception know that we had paid cash for dinner and we almost got charged twice.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYS

Great hotel for sleeping, dining ng

Posted Jun 30, 2017
I enjoyed my stay. Staff was helpful and understanding Orange juice machine was exotic.
Comment from Hotel Management
Jul 1, 2017 by caroline, Hotel Management
Dear sir Thank you for the message Best regards Caroline
5 out of 5
by guy

This traveler left a rating score only Posted May 1, 2017 on Hotels
4 out of 5
by A verified traveler

Good stay

Posted Apr 1, 2017 on Hotels
Hotel that is comfortable and quiet. It will do the job.
Comment from Hotel Management
Apr 9, 2017 by caroline, Hotel Management
dear madam Thank you for the message Best regards Caroline
4 out of 5
by A verified traveler from Cheltenham

Ile de France Chateau Thiery

Posted Sep 9, 2016 on Hotels
Comfortable room. Excellent food preparation quality and service. Great views.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear sir Thank you for the message Best regards Caroline
2 out of 5
by A verified traveler

Would not stay here again

Posted Aug 17, 2016
Pros: We'd stayed here before and loved food but poor customer service spoilt our trip
Cons: Customer service
Everything was too much trouble for the staff here. Not made to feel welcome at all. They need to look at customer service.
Comment from Hotel Management
Aug 18, 2016 by caroline, Hotel Management
Hello Miss, Sir Can you tell us what happened because usually rule our customers are happy with our services and say what name was the reservation cordially Caroline
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 17, 2016 on Hotels
1 out of 5
by A verified traveler

It's not worth your money at all

Posted Apr 20, 2016
Non of the receptionists speaks English. Very tiny rooms and outdated. Bad smell as soon as you walk in. Broken plumbing system. Dust all over the walls, disgusting towels. No way this hotel is a 3 star hotel.
Comment from Hotel Management
Aug 18, 2016 by caroline, Hotel Management
Dear Madam, Sir Thank you for giving us your resentie our institution. Know that this room you have booked do not take pleasure you had to tell us, we would have given you another. To clean linen (linen rental) and the room know that we are regularly inspected anonymously it was really as you said we would have already long since closed We remain at your disposal CORDIALLY Carolina
4 out of 5
Recommended
for Everyone
by A verified traveler from Durham

Value for money

Posted Feb 22, 2016
Friendly helpful staff and comfortable clean rooms. En-suite bathroom a little small but ok. Would recommend a taxi if you don't have your own car as it is a very long uphill walk from the town!
Comment from Hotel Management
Mar 19, 2016 by caroline, Hotel Management
Hello Mrs. Mr. Thank you for your encouragement cordially Caroline
5 out of 5
by Ryan from Leesburg,va

View is worth it

Posted Jun 24, 2015 on Hotels
Great view. Comfy place.