Ratings based on 152 Verified Reviews

4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2017
Everything was clean and everyone was very friendly. Breakfast was great as well!
Comment from Hotel Management
Apr 1, 2017 by Sarah, Guest Services, Hotel Management
Dear Guest, Thank you for your review! So glad to hear you enjoyed your visit with us and all our hotel had to offer. See you next time!
5 out of 5
Recommended
for Everyone
by A verified traveler from Burlington ON

The hotel has been nicely upgraded.

Posted Mar 24, 2017
Pros: The location suited us
Cons: nothing
Location: Access to the beaches of Lake Erie are very popular
We stayed just one night to attend a family function.
Comment from Hotel Management
Mar 25, 2017 by Sarah, Guest Services, Hotel Management
Dear Marg, thank you for your review! Glad to hear you enjoyed your visit so much at our renovated hotel and the short drive to our Lake Erie area! Take care and see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 31, 2017
The staff were very attentive and friendly. The beds were comfortable and check in was fast.
Comment from Hotel Management
Feb 2, 2017 by Sarah, Guest Services, Hotel Management
Dear Guest, hearing all our staff were friendly and you enjoyed your room is great feedback. Thank you and see you again soon!
5 out of 5
by A verified traveler

Excellent value.

Posted Jan 16, 2017 on Hotels
Excellent value for the money. Clean, quiet, comfortable. Only one glitch and received apologies - room temperature had not been turned up and bed was slow to warm up.
4 out of 5
Recommended
for Everyone
by A verified traveler from Parry Sound

Quick stop needed

Posted Jan 15, 2017
Just a quick stop on our way to visit friends. A convenient location.
Comment from Hotel Management
Jan 20, 2017 by Sarah, Guest Services, Hotel Management
Dear W&M, thank you for your feedback on your visit with us. So glad to hear we suited your needs while on your way through and we hope to see you again in the future!
5 out of 5
by A verified traveler

Clean hotel

Posted Jan 8, 2017 on Hotels
Very good
Comment from Hotel Management
Jan 20, 2017 by General Manager, Hotel Management
Dear Guest, thank you for your recommendation. Take care and see you again at our Comfort Inn!
4 out of 5
Recommended
for Everyone
by A verified traveler from oakville ontario

Nice hotel

Posted Jan 7, 2017
Nice quiet hotel with friendly staff and a great free breakfast every morning. We will be staying there again the next time we visit chatham.
Comment from Hotel Management
Jan 11, 2017 by Sarah, Guest Services, Hotel Management
Dear Lev, we are glad to hear that you will be back because you enjoyed our hotel so much! If there was anything else we could have done to have improved your visit, please let us know. Happy new year!
5 out of 5
by Wendy

Posted Jan 2, 2017 on Hotels
The stay was very enjoyable. Only one comment. It would have been nice of the hotel to extend the hours of breakfast to at least 10 in the morning. Knowing that your guest were there for a wedding and new years eve the night before, to have that number of people arrive for breakfast and not be able to have anything before they left for the day was a little disturbing. Your employee was whisking away everything under the guests hands while there was still enough food to go around. She was very courteous and propably following the rules, but the hotel should have thought of this. Just a note for next time.
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Dear Wendy, thank you for sharing your thoughts with us. We apologize that some guests were not able to enjoy breakfast to the same extent because of it ending at 9:30. We will definitely pass on your suggestion to our manager to help us improve for next time. Many thanks and happy new year to you!
5 out of 5
by Sarah

Modern and Clean

Posted Dec 25, 2016 on Hotels
Great experience, clean, modern rooms, and great breakfast.
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Dear Sarah, thank you for your comment. We're so happy to see and hear that you enjoyed all we had to offer while at our Chatham Comfort Inn!
5 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Dear Guest, thank you for your review of your stay with us! We hope to see you back again soon.