Ratings based on 123 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Kirchener, ON

Recently renovated

Posted Aug 14, 2016
We were happy to find out the motel was recently renovated. Rooms where very clean. Free breakfast was better than average. Staff was extremely nice. Only complaint would be the noise level of the air conditioner.
Comment from Hotel Management
Aug 15, 2016 by Sheila GM, Hotel Management
Thank you, Larry! We appreciate your comments on our rooms & our service. The hotel now offers a Hot Continental Breakfast in a larger sitting area. We look forward to welcoming you back sometime. Sincerely, Sheila Bateman - General Manager
5 out of 5
by A verified traveler

Posted Aug 9, 2016
We got to the hotel pretty late and got a friendly reception. In general the staff was pretty friendly and helpful, and the rooms were clean and comfortable. Great for the price.
Comment from Hotel Management
Aug 15, 2016 by Sarah,Guest Services, Hotel Management
Dear Guest, Thank you for a great review! It's great to see hear about your visit and the comments about our staff and rooms. We hope to see you again soon.
4 out of 5
by A verified traveler from Toronto, Ontario

Convenient, close to 401

Posted Dec 30, 2015
Pros: It was clean, staff were very friendly and helpful.
Cons: Rooms could be a little bigger (no closet), but that would take a complete rebuild which isn't logical.
Location: Location is close to the 401. It is a more industrial location, but there is a Tim Horton's an Arbys and a couple of local restaunts right there.
The room was small, no closet, but adequate. Staff were very friendly, and willing to help make our stay as pleasant as possible. The area is mostly industrial, but food and shopping are closeby. It is my understanding that they will be starting renovations in January 2016.
Comment from Hotel Management
Jan 3, 2016 by Sarah, Guest Services, Hotel Management
Dear Cate, Thank you for your review, and for your detailed comments! It's great to see that our location fit your needs, and you were able to find shopping, and food relatively close by. You are correct, we are very excited to have started renovations, which are expected to be completed by late March. We will be closing temporarily later this month, but looking forward to a new hotel when we re-open! We hope you will join us again to experience those changes!
4 out of 5
by A verified traveler

Good

Posted Dec 22, 2015
Although under renovations, continues to deliver good value for the money.
Comment from Hotel Management
Dec 24, 2015 by Sarah, Guest Services, Hotel Management
Dear Guest, Thank you very much for your rating, and comments. It is great to hear that even though we are undergoing some renovations, you were happy with the value received during your visit. We expect renovations to be completed by the end of March, and hope you will return again in the new year to experience all the changes!
3 out of 5
by A verified traveler

Posted Dec 21, 2015
Group travels would have preferred to double beds instead of pull out but met our needs.
Comment from Hotel Management
Dec 24, 2015 by Sarah, Guest Services, Hotel Management
Dear Guest, Thank you for reviewing your recent stay with us. We appreciate you choosing our Comfort Inn location, and we are glad to see we could accommodate you, although you would have preferred another room set-up. We always do our best to make our guests as comfortable as possible. We are currently undergoing renovations, and hope you will come back to experience them in the future.
4 out of 5
by A verified traveler

Posted Dec 16, 2015 on Hotels
Comment from Hotel Management
Feb 20, 2016 by Sheila B, Hotel Management
Thank you, we appreciate your business! Sincerely, Sheila Bateman - General Manager
5 out of 5
by A verified traveler

Overnight accommodation

Posted Nov 26, 2015
Pros: See above
Cons: Good enough for me
Location: Only there overnight visiting friends
Friendly staff, clean room nice continental breakfast and good rate. I would recommend this hotel to my friends.
Comment from Hotel Management
Dec 5, 2015 by Sarah, Hotel Management
Dear Frank and Gwen, Thank you for your review, and for your comments. It's great to see you found our rooms to be clean, and our staff friendly - both very important parts of any hotel visit. We hope you will stay with us again anytime you are in the area!
4 out of 5
by Not Provided

Posted Nov 17, 2015 on Hotels
Comment from Hotel Management
Jan 23, 2016 by Sheila B, Hotel Management
Thank you, we appreciate your business. Sincerely, Sheila Bateman - General Manager
3 out of 5
by A verified traveler from london, on

clean, basic

Posted Nov 9, 2015
We stayed here because we were in town for a wedding. Pretty much what we expected. The room was clean. Pretty basic, nothing fancy. Staff was really nice.
Comment from Hotel Management
Nov 12, 2015 by Sarah, Hotel Management
Dear Guest, Thank you for the time you took to review your stay with us, and for providing your kind comments! We hope you had a lovely time at the wedding you attended, and got to enjoy some of the local sights in Chatham-Kent as well. We look forward to welcoming you back to the area again in the future.
5 out of 5
by Mary

Posted Nov 8, 2015 on Hotels
Comment from Hotel Management
Jan 23, 2016 by Sheila B, Hotel Management
Thank you! We look forward to welcoming you again! Sheila Bateman General Manager