Ratings based on 91 Verified Reviews

4.0 out of 5
98% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2016
Excellent staff, amazing breakfast, large and comfortable room.
Comment from Hotel Management
Jan 6, 2017 by Sheila B, Hotel Management
Thank you, we do appreciate your message. We hope to welcome you with us again. Sincerely, Sheila Bateman - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from barrie on

Great staff

Posted Nov 20, 2016
Barry at the front desk was extremely friendly and helpful. Had a great stay and love that they have the option for a late checkout at 1pm...very nice for people that enjoy late nights and sleeping in.
Comment from Hotel Management
Nov 21, 2016 by Sheila B, Hotel Management
Thank you, Anonymous! We are very pleased that you enjoyed your stay. Our regular departure time is 12 noon & we are able to make extensions, depending on the day. We hope that we can welcome you back some day. Sincerely, Sheila Bateman - General Manage
4 out of 5
Recommended
for Everyone
by A verified traveler from Truro, Nova Scotia

Posted Nov 19, 2016
Pros: Accessibility and security. The quality of the breakfast buffet was superb. Staff ensured it was well replenished, appropriately.
Cons: Bathroom fan was loud. Microwave table was petite for making snacks/lunches. Mattresses could use an upgrade.
Location: Was conveniently located to Hwy 401.
This has been our second 5 day stay. We plan on returning.
Comment from Hotel Management
Nov 21, 2016 by Sheila B, Hotel Management
Thank you Ron, we appreciate your comments. Nice to read that you enjoyed the breakfast - it's a great start to the day. Just recently, we've started a Cinnamon Apple waffle. We hope to welcome you back sometime soon. Sincerely, Sheila Bateman - General Manager
4 out of 5
by A verified traveler

Very friendly n caring

Posted Nov 12, 2016 on Hotels
The people where very friendly and asked how my spouce was doing ever time they saw me as I was down to go to the hospital.
Comment from Hotel Management
Nov 14, 2016 by General Manager, Hotel Management
Thank you for taking a moment to share your experience with us. We hope that you might have the opportunity to return again, under better circumstances. We appreciate your business. Sincerely, Sheila Bateman - General Manager
4 out of 5
by A verified traveler

clean hotel

Posted Oct 31, 2016 on Hotels
The breakfast was great
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Thank you! We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex, ON

Quite pleased!

Posted Oct 17, 2016
Location: We were in Chatham for a family wedding
Good experience from start to finish. The only complaint from me is the bed was too firm. But that's personal preference. Everything was clean. Staff was friendly and efficient. Price was right. I'd stay there again
Comment from Hotel Management
Oct 19, 2016 by Sheila B, Hotel Management
Thank you, Shelley! We look forward to welcoming you again! Sheila Bateman - General Manager
5 out of 5
by A verified traveler

Great option for a night in Chatham

Posted Oct 7, 2016 on Hotels
We were positively impressed with the front desk service, free hot breakfast and comfortable room.
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Thank you, Anonymous! We appreciate your response & positive comments. That is very much appreciated. Please do come back & visit again. Sincerely, Sheila Bateman - General Manager
5 out of 5
by A verified traveler

Posted Oct 3, 2016 on Hotels
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Thank you for the 5 stars! We appreciate that very much. Sincerely, Sheila Bateman - General Manager
3 out of 5
by A verified traveler

Posted Oct 2, 2016
Pros: the staff and breakfast
The room rate was a bit high for the accomodations
Comment from Hotel Management
Oct 19, 2016 by Sheila B, Hotel Management
Thank you, your comments are appreciated. Glad that you enjoyed the Breakfast. Please do visit us again. Sincerely, Sheila Bateman - General Manager
4 out of 5
by A verified traveler

Excellent service .... great staff...

Posted Sep 20, 2016 on Hotels
Amazing I arrive late but I was greeted with welcoming and friendly service... A pleasure...
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Thank you, we do appreciate our employees. So glad to read that you had a good experience. Please do come to visit us again. Sincerely Sheila Bateman - General Manager