Staff friendly and tried to be helpful. Room quiet and comfortable bed. Good breakfast.
Room had stained carpet and chipped furniture. Hostess facilities very limited. Kettle dirty. Toilet stopped working Saturday and no maintenance available until Monday! Room was smokey. Light sensor in corridor slow, so once door closed when leaving room, left in darkness!
Comment from Hotel Management
Nov 10, 2016 by L'équipe CERISE, Hotel Management
We are grateful to you for reviewing your stay. We are glad that you enjoyed the room, the breakfast and the staff’s behavior. On the other hand, we are sorry for the issue with the toilets. Our maintenance staff is not working at in the residence during the weekend. Rest assured that this was an isolated incident which will not reproduce. We look forward to welcoming you again, to offer you this time a flawless stay. Best Regards. The CERISE Staff.