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Best Western Heritage Inn

Photo gallery for Best Western Heritage Inn

Exterior
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Best Western Heritage Inn

Best Western Heritage Inn

2.5 star property

3.6/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
7641 Lee Highway, Chattanooga, TN, 37421

Explore the area

  • Popular LocationSilverdale Confederate Cemetery3 min walk
  • Popular LocationAmazon.com Fulfillment Center4 min drive
  • Popular LocationVolkswagen Chattanooga Assembly Plant5 min drive
  • AirportChattanooga, TN (CHA-Chattanooga Metropolitan)9 min drive

Room options

About this area

Chattanooga

Best Western Heritage Inn is located in Tyner, a neighborhood in Chattanooga with good shopping. Hickory Valley Golf Club and Veteran's Memorial Park are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Hamilton Place Mall and Northgate Mall. Pin Strikes and Imagination Station are also worth visiting.

What's nearby

  • Silverdale Confederate Cemetery - 3 min walk
  • Hickory Valley Golf Club - 3 min drive
  • Amazon.com Fulfillment Center - 4 min drive
  • Volkswagen Chattanooga Assembly Plant - 5 min drive
  • Hamilton Place Mall - 7 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 9 min drive

Restaurants

  • Starbucks - 3 min drive
  • Champy's - 3 min drive
  • Cracker Barrel - 3 min drive
  • Chopstix - 3 min drive
  • Gondolier Pizza - 4 min drive

About this property

Best Western Heritage Inn

Hotel located in Tyner
Consider a stay at Best Western Heritage Inn and take advantage of a terrace, a coffee shop/cafe, and a garden. Be sure to enjoy a meal at City Cafe, the onsite restaurant. In addition to a library and dry cleaning/laundry services, guests can connect to free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), RV/bus/truck parking, and a computer station
  • Free newspapers, a reception hall, and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 100 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1.00 per stay)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 4:00 AM–1:00 PM
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • City Cafe

Things to do

  • Outdoor pool

Family friendly

  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 80 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 1.00 per stay (rates may vary)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 30
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Heritage Chattanooga
Chattanooga Best Western
Best Western Heritage Inn Chattanooga
Best Western Chattanooga
Best Western Heritage Hotel Chattanooga
Best Heritage Chattanooga
Best Western Heritage Inn Hotel
Best Western Heritage Inn Chattanooga
Best Western Heritage Inn Hotel Chattanooga

Frequently asked questions

Does Best Western Heritage Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

How much does it cost to stay at Best Western Heritage Inn?

As of Dec 2, 2022, prices found for a 1-night stay for 2 adults at Best Western Heritage Inn on Dec 18, 2022 start from $58.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Heritage Inn pet-friendly?

Yes, Best Western Heritage Inn allows dogs (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Heritage Inn?

Self parking is free at this property.

What time is check-in at Best Western Heritage Inn?

Check-in is from 4 PM - midnight.

What time is check-out at Best Western Heritage Inn?

Check-out is at 11 AM.

Where is Best Western Heritage Inn located?

Located in Tyner, this hotel is within 2 mi (3 km) of Silverdale Confederate Cemetery, Amazon.com Fulfillment Center, and Hickory Valley Golf Club. Volkswagen Chattanooga Assembly Plant and Enterprise South Nature Park are also within 3 mi (5 km).

Can I cancel my reservation for free at Best Western Heritage Inn and receive a full refund?

Yes, Best Western Heritage Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Heritage Inn cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 260 out of 948 reviews" "
" "5 - Excellent 27%
Rating 4 - Good. 315 out of 948 reviews" "
" "4 - Good 33%
Rating 3 - Okay. 187 out of 948 reviews" "
" "3 - Okay 20%
Rating 2 - Poor. 100 out of 948 reviews" "
" "2 - Poor 11%
Rating 1 - Terrible. 86 out of 948 reviews" "
" "1 - Terrible 9%

3.7/5

Cleanliness

4.0/5

Staff & service

3.3/5

Amenities

3.5/5

Property conditions & facilities

3.2/5

Eco-friendliness

2/5 Poor

Devona, Vernon Hills
Traveled with family
Liked: Amenities
Disliked: Staff & service
Just ok. Bed was comfortable. Fire alarm beeped with low battery so had to move to another room. Toilet would run for no reason but since we didn’t arrive until 4:00am, after a 10 hours drive and had already moved because of the alarm, I didn’t call the front desk. After all, I had to call twice about the alarm before he came to just move us to another room and I was exhausted. One night just to sleep is ok. Staying in the area or planning to stay for multiple days? Pay for a nicer hotel.
Stayed 1 night in Nov 2022

1/5 Terrible

Ashley
Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Gross! Stains on the sheets, mold in the bathroom, holes in the walls, uncomfortable mattress. Pretty sure blood was on the walls. People outside smoking crack, playing loud music until 1am and walking around the vehicles. Would give 0 stars if I could. Guy at front desk was super nice though but he complained about people of different races.
Stayed 1 night in Oct 2022

2/5 Poor

Lakisha
Traveled with family and small children, Traveled with partner
Disliked: Amenities, property conditions & facilities
I liked the set of the place, it looked clean at a glance. But once we got in the room, carpets were very dirty, coffee pot molded, the supplies in the bathroom, shampoo, conditioner, and body washed was very old and dried up. There was no instruction on the telephone, and people kept walking in out room without knocking. I felt very uncomfortable and unsafe, and I had my children with me.
Stayed 2 nights in Oct 2022

2/5 Poor

Russell
Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room had soiled sheets on one bed. No soap in bathroom. Restaurant attached to motel that was open till midnight so cars coming and going . Also located on main highway so heard traffic and sirens all night long.
Stayed 1 night in Oct 2022

1/5 Terrible

Kelli
Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The convenient location and friendly staff are about the only good thing about this hotel at the moment. Room was dirty, dried urine all over the bottom of the toilet. The bathroom door would get stuck in the toilet every time we tried to close the door and the room smelled like an ashtray despite the property being supposedly smoke free. And, why are there cigarette recepticals all over (especially the one right outside of our non-smoking room) if the place is smoke free???
Stayed 1 night in Oct 2022

3/5 Okay

Marla
Traveled with family
Liked: Cleanliness, property conditions & facilities
Very slow. Check in. Did not serve breakfast.
Stayed 1 night in Oct 2022

4/5 Good

Sha
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all fairly nice!
Stayed 1 night in Sep 2022

1/5 Terrible

James
Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had roaches and that was highly unexpected. Traveled 8 hrs and this was the most uncomfortable stay..
Stayed 2 nights in Sep 2022

5/5 Excellent

kasie
Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
great place to stay! friendly staff, very clean! the cafe diner inside awesome to eat at for any meal, descent prices & with a discount if your staying! i recommend.
Stayed 2 nights in Sep 2022

4/5 Good

Kelly Cody, Statham
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the price. Room was clean and easily accessible. City Cafe was AMAZING!!! We ate there 4 times in 3 days. Pool was clean and secure. Only complaint was the amount of noise mostly because of the cafe traffic and our room was right next to it. Definitley request a downstairs room if stairs are an issue, as there is no elevator. Jimmy at the front desk was great!
Stayed 2 nights in Sep 2022