Best Western Heritage Inn

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Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Best Western Heritage Inn

Best Western Heritage Inn

2.5 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
7641 Lee Highway, Chattanooga, TN, 37421

Explore the area

  • Popular LocationEnterprise South Nature Park5 min drive
  • Popular LocationHamilton Place Mall5 min drive
  • Popular LocationVolkswagen Chattanooga Assembly Plant5 min drive
  • AirportChattanooga, TN (CHA-Chattanooga Metropolitan)9 min drive

Choose dates to view prices

About this area

Chattanooga

Best Western Heritage Inn is located in Tyner, a neighborhood in Chattanooga with good shopping. Veteran's Memorial Park and Booker T. Washington State Park are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Hamilton Place Mall and Northgate Mall. Imagination Station and Tennessee Valley Railroad Museum are also worth visiting.

What's nearby

  • Enterprise South Nature Park - 5 min drive
  • Hamilton Place Mall - 5 min drive
  • Volkswagen Chattanooga Assembly Plant - 5 min drive
  • Imagination Station - 7 min drive
  • Veteran's Memorial Park - 8 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 9 min drive

Restaurants

  • City Cafe — 1 min walk
  • City Cafe Diner — 2 min walk
  • Mellow Mushroom — 3 min drive
  • Ruth's Chris Steak House — 3 min drive
  • J Alexander's Restaurant — 3 min drive

About this property

Best Western Heritage Inn

Chattanooga hotel in Tyner with restaurant and outdoor pool
A restaurant, an outdoor pool, and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. All 100 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and microwaves. 24-hour room service and WiFi are standard, as are LCD TVs with satellite channels.
Best Western Heritage Inn offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1.00 per stay)
  • Available in some public areas: Free WiFi
  • WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 4:00 AM–1:00 PM
  • 1 restaurant
  • 24-hour room service

Things to do

  • Outdoor pool

Family friendly

  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • No elevators
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 50 per stay
Dogs welcome
2 per room (up to 80 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1.00 per stay (rates may vary)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

We should mention

The seasonal pool will be open from May 01 to September 30
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Heritage Chattanooga
Chattanooga Best Western
Best Western Heritage Inn Chattanooga
Best Western Chattanooga
Best Western Heritage Hotel Chattanooga
Best Heritage Chattanooga
Best Western Heritage Inn Hotel
Best Western Heritage Inn Chattanooga
Best Western Heritage Inn Hotel Chattanooga

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 229 out of 805 reviews
5 - Excellent 28%
Rating 4 - Good. 281 out of 805 reviews
4 - Good 35%
Rating 3 - Okay. 162 out of 805 reviews
3 - Okay 20%
Rating 2 - Poor. 74 out of 805 reviews
2 - Poor 9%
Rating 1 - Terrible. 59 out of 805 reviews
1 - Terrible 7%

3.8/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The place was so noisy we all woke up every two hours. The walls were paper thin and busy road right by us. Tv, microwave and fridge all did not work, Mattresses terrible, black mold all over ceiling in bathroom. Can't get your money back if you book thru Expedia, don't ever go thru Expedia!!! Totally did not want to stay here but there was no where else to stay!
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with partner
Disliked: Staff & service
door "keys" did not work had 3 sets did not work after standing outside with bags waiting on staff he opened door door with key when we asked for a key he offered another room area is not safe not the worst but a man came knocked on door I guess he thought I was alone the next door was troubled by him too the room was clean Not happy having to stand outside waiting for help not what expected for best western stay
Stayed 1 night in Oct 2021

3/5 Okay

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Location was great, to include the Diner next door. Good eats and lots of variety to choose.. But the carpet needs to be changed, bad smell that lingers.. did not take off my fit wear. Lastly, housekeeping need to knock first before entering.. but dAily change of linen and towels however I question if the bedding was changed, but the bed was made..
Stayed 5 nights in Oct 2021

3/5 Okay

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was mediocre at best. Smoke alarm started going off at 3:30 am due to low batteries and couldn’t be disconnected. Outside the motel was two tweakers, very sad. Will not stay here again.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything but far enough away
Stayed 1 night in Sep 2021