Good for overnight, but not great
Posted Dec 20, 2016
We were there for a simple overnight stay. We were around 11 pm coming in, or we might have went to one of the other local hotels (there are plenty). The front desk staff were very nice, but when we got into the room, the toilet had not been cleaned. it literally had someones "spare change" (if you know what I mean) still floating around. But we were so tired, along with having to rise very early the next morning, that we just broke out the Lysol and fully disinfected it before we used it. The bed was comfortable enough for weary travelers to sleep fitfully, and the other appointments were standard for a King room. The room needed some updating, painting, and obviously needed someone to give a rip about cleaning it.
This review would have been worse had it not been for the fact that our daughter left a very important personal item in the room. When we realized that it had been left, we returned (we hadn't left town as of yet) and asked for help finding it. The front desk help was extremely caring and very helpful, going herself to housekeeping to look for the item. It wasn't an item of great value to anyone but us, but the young lady gladly looked for it until she found it, all the while with a big smile and a great deal of compassion. Kudos to Clarion for employing such caring people at the front desk. A little additional training for the people who tend to the rooms might be in order, though. thank you...