Ratings based on 694 Verified Reviews

4.1 out of 5
84% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to highway and many restaurants

Posted Feb 19, 2017 on Orbitz
Nice place to stay, but there was a cookie on the floor that the cleaning crew missed!
Comment from Hotel Management
Mar 3, 2017 by Robert, Hotel Management
Thanks very much for your recent visit and for taking the time to post a review. I am sorry that our housekeeping staff missed a cookie on the floor and I can assure you that this will be addressed with the Executive Housekeeper. We strive to keep the facilities and rooms as clean as possible for our guests. Thanks again for the stay and I hope that we will see you on your next visit to Chattanooga!
5 out of 5
by Angela

Birthday weekend

Posted Feb 13, 2017 on Hotels
It was perfect! Clean and friendly...So comfortable! We are going to stay here again!!! Yummy breakfast. Awesome indoor pool and fitness center. Beds that I didn't want to get out of!!
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Thank you very much for your recent stay and I am glad to hear that you had a wonderful time. I am glad that you mentioned the beds because so many guests comment that our beds are the finest that they have slept on. Thanks again and I am glad to hear that you will be staying with us again.
5 out of 5
by A verified traveler

Posted Feb 13, 2017 on Hotels
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Thank you very much for your recent stay and I was delighted to see that you thoroughly enjoyed your visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great staff

Posted Feb 8, 2017
The rooms are very clean! The bed was so comfy. This is the second time I stayed here and will continue to book my room wIthat this hotel whenever I come to Chattanooga. The hotel itself is very clean. Loved the location. The staff is very friendly and helpful.
Comment from Hotel Management
Feb 9, 2017 by Robert, Hotel Management
Thank you very much for your recent stay, and I greatly appreciate your taking the time to leave such a wonderful, 5-star review. I was glad to hear that we are your "go to" place to stay in Chattanooga. Thanks also, for the nice comments about my staff. They are a great group who are all committed to providing the best possible service to our guests.
5 out of 5
Recommended
for Families
by A verified traveler from Pascagoula, MS.

Nice hotel.

Posted Feb 6, 2017
Cons: Need course in making beds properly.
Location: Convenient, easy on/off to I75, lots of shopping and food outlets.
Satisfied.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Comment from Hotel Management
Feb 9, 2017 by Robert, Hotel Management
Thanks very much for your recent stay and for your "5-star" review. Both are greatly appreciated. I was glad that you were well satisfied with your visit. I will speak to our Executive Housekeeper about your concerns with the making of the beds. Generally, we follow Carlson Hotel standards for the bed linens (specific brands) as well as how they are made.
4 out of 5
Recommended
for Everyone
by A verified traveler from Shelbyville TN

Nice hotel

Posted Jan 31, 2017
Staff was excellent, very friendly and the hours of the pool and breakfast can NOT be beat!
Comment from Hotel Management
Feb 12, 2017 by Robert, Hotel Management
Thank you for visiting our hotel. We are very happy to hear that you enjoyed your stay and are looking forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Very nice hotel in Chattanooga, TN

Posted Jan 30, 2017
The employees were very nice and helpful. The breakfast was very good and they had cookies and popcorn for the guests at night. The rooms have a separate sitting area with a door to the bedroom. We really liked this, as our children go to bed before we do. The hotel was nice and clean and had very comfortable beds.
Comment from Hotel Management
Feb 9, 2017 by Robert, Hotel Management
Thank you very much for your recent visit and for the wonderful comments about my staff and our hotel. The rooms are all suites and, as you mentioned, have a separate living room and bedroom. The cookies and popcorn are all part of the numerous extras that the Country brand provides to its valued guests. Thanks again for your visit, and I hope that you will stay with us the next time that you are in the Chattanooga area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Senatobia

Great hotel

Posted Jan 30, 2017
This is a wonderful place to stay. Clean friendly close to everything. Staff is so helpful. Great amenities.
Comment from Hotel Management
Feb 9, 2017 by Robert, Hotel Management
Thank you very much for your recent visit and for taking the time to leave a 5-star review. Thanks also for the nice comment about my staff as they all work very hard to make sure that our guests have a relaxing and enjoyable stay.
5 out of 5
by John

Wonderful Stay!

Posted Jan 29, 2017 on Hotels
Great stay - very nice employees and huge room. Great breakfast!
Comment from Hotel Management
Feb 9, 2017 by General Manager, Hotel Management
Thanks very much for your recent stay and I was delighted to see that you had a wonderful stay. Our rooms are all suites and are some of the largest and most spacious that I have ever seen. I am also very proud of our breakfast offerings because we have such a wide variety of foods ranging from cereals to breads muffins to waffles and even eggs with breakfast meats (bacon, ham, Canadian bacon, sausage patties and sausage links. I do hope that you will stay with us the next time that you are in the Chattanooga area.
5 out of 5
by James W.

Great hotel

Posted Jan 24, 2017 on Hotels
Hotel staff during my stay was awesome! There are few times I've ever put that in a review. The courtesy and professionalism was second to none, I was totally blown away. The room was great, the heater went out and I called the desk, the lady came within minutes called a repair man and the changed the entire unit within 20 minutes. They served an wonderful breakfast, buffet style and area was very clean and the lady running it cleaned every table as soon as someone got up. This is where I will stay when I'm back in Chattanooga.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you very much for your recent visit and for the exceptional compliments. I am very fortunate to have a staff that has significant hospitality experience and who are dedicated to excellence in customer service. Thank you for noticing their efforts. We want everything to be just right for our guests. Consequently, we strive to provide prompt responses to all guest concerns. I will be sure to pass your comments along to my staff. It is very rewarding for them to hear such wonderful feedback. Thanks! Thanks very much once again and I am glad that you found a new place to stay while you are in the Chattanooga area.