We love staying at Country Inns and Suites and actually seek them out as our first choice, so it pains us to give this one such a bad review. Our room was in desperate need of renovation and deep cleaning. There was mold in the bathroom, on the ceiling and around the tub. Next to and underneath the sofa were candy wrappers and pieces. The carpet was badly stained.
Comment from Hotel Management
Feb 23, 2017 by Customer Care, Hotel Management
Thank you for reaching out and writing your review. We are glad to know that you always choose Country Inn & Suites as your first option whenever you're looking for a hotel accommodation. On the other hand, we sincerely apologize that you were not satisfied with the cleanliness of your room, in particular the bathroom, ceiling, sofa, and the carpet. We are sadden that we did not meet your expectations during your stay. Your feedback will be shared with the hotel management to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.