Ratings based on 288 Verified Reviews

4.3 out of 5
83% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville,tn

Great Stay

Posted Apr 10, 2017
Pros: Staff, Food, Location
Cons: Crowded parking garage due to home baseball game.
The room was really nice. Has a cool view overlooking the baseball stadium. The location was great. Located next to the Aquarium and in walking distance to lots of restaurants and the river front. I had a voucher for a free breakfast at the Starbucks in the lobby area and it was really good! All and all it was a great experience. Really the only part that was less than great was the parking garage and traffic. The Lookouts (AA baseball team) had a home game and since it's located across the street the traffic and parking garage was super busy when the game let out on Saturday afternoon. Wasn't a huge issue but just something to keep in mind.
Comment from Hotel Management
Apr 28, 2017 by Daniel, Hotel Management
Glad to hear that you had a good time while visiting Downtown Chattanooga. We look forward to your next visit. Daniel Mote General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, TN

Great location

Posted Mar 1, 2017
I enjoyed my stay. This hotel is in great location. I would stay again.
Comment from Hotel Management
Mar 3, 2017 by Daniel, Hotel Management
Thank you for staying with us during your recent visit to Chattanooga. We look forward to serving you again in the future. Daniel Mote
4 out of 5
by Holly

Great but some noise

Posted Feb 22, 2017 on Hotels
The hotel was very convenient for the attractions we wanted to visit. Parking was convenient and relatively inexpensive compared to other cities. The room was comfortable and the bed was nice. We could never connnect to the WiFi. The only complaints I have is that the area was a little noisy with a highway close by and the bathroom vent fan was pretty loud and couldn't be turned off. I would probably stay here again though. Overall it was a good experience and we had a great time downtown.
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Holly, Thank you for staying with us during your recent visit to Chattanooga. I am sorry that you had issues connecting the the wifi. We have recently upgraded our signal and band width. You should have no issues on your next stay. When you do return, please let us know if there are any issues in your room and we will send someone up right away. Daniel Mote
5 out of 5
by Joseph

Posted Feb 19, 2017 on Hotels
Staff was extremely friendly and helpful. Room was spacious and clean. Bed was comfortable
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Joseph, Thank you for staying with us. We are glad to see you had a good time. We look forward to serving you in the future. Daniel Mote
5 out of 5
by Kevin

Posted Feb 13, 2017 on Hotels
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Kevin, Thank you for staying with us. Glad to see you enjoyed your time as our guest. We look forward to your next visit. Daniel Mote
4 out of 5
by A verified traveler

Best bang for you buck

Posted Feb 13, 2017 on Hotels
Great hotel with the best convenient access to the walking bridge, clubs and food. Wife and I on a date night and just enjoyed walking and talking and seeing all of the sites.
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Thank you for staying with us while visiting Chattanooga recently. We hope you were able to enjoy your date night. We look forward to your next stay. Daniel Mote
5 out of 5
by Susan

Great stay!

Posted Feb 4, 2017 on Hotels
We had a great stay at this hotel! We only stayed one night but it was very comfortable and convenient.
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Susan, Thank you for staying with us while in Chattanooga recently. We are glad to have had the opportunity to serve you. We look forward to your next visit. Daniel Mote
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location.

Posted Jan 4, 2017
Good location. Walking distance to Acuarium and Museum. Lots go good restaurants. Was not easy to find main entrance since you leave your car in a parking building. There is no valet available so we had to walk to hotel with all the luggage. Rooms were clean and comfortable.
Comment from Hotel Management
Jan 12, 2017 by Daniel, Hotel Management
Thank you for staying with us. I am sorry to hear that you had to carry your luggage from the garage. Our guests usually park in front of the hotel to load and unload their baggage. Thank you again for staying with us. Daniel Mote
5 out of 5
by chad

This traveler left a rating score only Posted Jan 2, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville

great hotel!

Posted Dec 31, 2016
Hotel is right across the street from the aquarium which was so convenient. Everyone at the hotel was so nice! Rooms were very clean. I'll be back!
Comment from Hotel Management
Jan 3, 2017 by Daniel, Hotel Management
Kristen, Thank you for staying with us. We are glad to see that you had a good experience as our guest. We look forward to your next visit. Daniel Mote