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Very close to the river front area and plenty of restaurants.
Susan
Stayed 1 night in Mar 2024
6/10 Okay
Erica
Mar 25, 2024
Liked: Cleanliness, staff & service
Erica
Stayed 2 nights in Mar 2024
Response from John Abraham on Mar 28, 2024
Dear Erica,Thank you for staying with us. I offer my apologies for the disappointing stay you had. I hope we get another chance to provide you with a with a stay our guests are normally accustomed to.Thank you again for staying with us. We look forward to hosting you in the future.
DearJoshua,Thank you for staying with us. I offer my sincerest apologies for the disappointing stay you had. I would like to thank you however for taking the time to leave us a review, they are appreciated no matter the circumstances. I hope we get another chance to change your views on the hotel and provide you with a stay our guests are normally used to.Thank you again for staying with us. We look forward to serving you in the future.
The only problem we had, was one of the elevator’s wasn’t working.
gregory
Stayed 1 night in Dec 2023
Response from John Abraham on Mar 8, 2024
Thank you for staying with us while in Chattanooga. We are so pleased to see you found our hotel to your liking. I heard about the elevator issue earlier in the week - I am extremely sorry for the inconvenience. Thank you again for staying with us. We look forward to welcoming you back again soon.
8/10 Good
Jeff
Mar 4, 2024
Liked: Amenities
The room was good, very convenient to attractions. Bathroom was outdated.
Jeff
Stayed 2 nights in Mar 2024
Response from John Abraham on Mar 8, 2024
Thank you for choosing to stay with us during your recent visit to Chattanooga. I am extremely glad to see that you were satisfied with your experience, meeting a guests expectations means the world to us. Our hotel will be undergoing a complete renovation later this year - every guest room is on the list.Thank you for staying with us, we hope to serve you again soon.
Hello!Thank you for choosing to stay with us during your recent visit to Chattanooga. We’re glad to see that you were satisfied with your experience, meeting a guests expectations means the world to us.Thank you again for staying with us. We look forward to welcoming you back to our hotel soon.
Cleanliness and convienent locations to restaurants and shopping centers
Kristin
Stayed 1 night in Feb 2024
Response from Guest Service Representative on Feb 28, 2024
Hi Kristin,Thanks so much for telling us about your recent visit. We are glad that you were able to take advantage of our convenient location and that you enjoyed your stay. I hope you will think of us the next time you are in town.
I like that the hotel was right across the street from the aquarium . I wanted to be as close as possible so that was a plus.
Mercedes
Stayed 2 nights in Feb 2024
Response from Guest Service Representative on Feb 23, 2024
Hi Mercedes,Thanks so much for taking the time to tell us about your visit. We are glad that you were able to take advantage of our convenient location. I hope you will think of us the next time you are in town.
All the staff was helpful and willing to do whatever needed to make our stay great! Would stay again!
Matthew
Stayed 1 night in Feb 2024
Response from Guest Service Representative on Feb 23, 2024
Hi Matthew,Thank you for telling us about your recent experience staying with us. We always aim to provide top-notch customer service for all of our guests, and we are so pleased to hear that our staff took such great care of you. We hope you will think of us the next time you are in town!
Response from Guest Service Representative on Feb 23, 2024
Hi Margaret,Thank you for taking the time to tell us about your recent visit. We are so glad that you enjoyed your stay and that we were able to exceed your expectations. Come back and see us soon!
Response from Guest Service Representative on Feb 15, 2024
Hi David,Thanks for telling us all about your experience. We are glad that we were able to exceed your expectations. We hope you will think of us the next time you are in town. Come back and see us soon!
10/10 Excellent
David
Traveled with partner
Feb 11, 2024
Perfect.. parking , room , staff easy access to all downtown activities..
David
Stayed 1 night in Feb 2024
Response from Guest Service Representative on Feb 15, 2024
Hi David,Thanks so much for telling us about your recent experience. We are glad that took advantage of our location and were able to enjoy your stay. We hope you will come back and see us soon!
Response from Guest Service Representative on Feb 15, 2024
Hi Daniel,Thanks so much for submitting a review! We are glad that you were able to take advantage of our convenient location and that you enjoyed your stay. Come back and see us soon!
8/10 Good
John, Brigantine
Feb 2, 2024
Liked: Cleanliness, staff & service
Nice area
John
Stayed 2 nights in Jan 2024
Response from Guest Service Representative on Feb 6, 2024
Good afternoon,Thanks so much for taking the time to tell us about your recent visit! We are glad that you were able to enjoy our convenient location throughout your stay. We hope you will think of us the next time you're in town. Come back and see us soon!
Response from Guest Service Representative on Feb 1, 2024
Good afternoon,Thank you for taking the time to tell us about your recent visit. We always aim to deliver top-notch customer service and we are so pleased to hear that our staff took such great care of you throughout your stay. Come back and see us soon!
There was an empty sexual performance enhancement package on the floor in my hotel room. It’s obvious my room wasn’t cleaned properly. I wish I’d found it on the first night!
Richelle
Stayed 1 night in Jan 2024
Response from John Abraham on Feb 18, 2024
Hello Richelle,Thank you for staying with us at the Courtyard. I am sorry your stay did not meet expectations. We pride ourselves on keeping our rooms immaculate and always following up on rooms which have been cleaned. Unfortunately, we found nothing in the room after you left. I apologize for the inconvenience anything may have caused!We hope to serve you again in the future ma'am. Take care.
Dennis was amazing! He helped us in so many ways! Everyone was so nice and friendly. They made us feel like family. The room was clean, the bed was amazing and so were the pillows. I have a pinched nerve in my neck. Usually when we go somewhere the pillows hurt my neck. It's not the case here. If you're looking for an amazing stay in Downtown Chattanooga look no further than this place. Can't wait to go back ❤️
Vicki
Stayed 2 nights in Jan 2024
Response from Guest Service Representative on Jan 29, 2024
Good afternoon,Thank you so much for taking the time to give us a 5 star review! We strive for excellent customer service with each and every interaction, and we are so pleased to hear that our staff took such great care of you! I will make sure to pass this on to Dennis so that he knows what a positive impact he had on your stay. I'm glad you were able to be comfortable during your visit and we hope you get to feeling better soon!
Dear Jessica,Thank you for staying with us while recently in Chattanooga. Taking the time to post a review is extremely appreciated. We love to see when we've met a guests expectations.Thank you again for staying with us and we hope to see you again soon!
10/10 Excellent
Nancy
Jan 18, 2024
Nancy
Stayed 1 night in Jan 2024
Response from John Abraham on Jan 19, 2024
Dear Nancy,Thank you for choosing to stay with us during your recent visit to Chattanooga. We’re glad to see that you were satisfied with your experience. We strive to meet every guests expectations while with us. Thank you again for staying with us. We look forward to welcoming you back to our hotel soon.
Dear Robin,Thank you for staying with us. We appreciate you taking the time to post such a great review. We are so happy to see that you enjoyed your time at the Chattanooga Courtyard. Our goal is to always exceed your expectations. Thank you again for staying with us Robin. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon.
Dear Delmar,Thank you for staying with us. I am so pleased to see that you enjoyed your time with us at the Courtyard Marriott Downtown Chattanooga. It was a pleasure to serve you and we are delighted that we met your expectations. Taking the time to post a review is greatly appreciated, so thank you for that.Thank you again for staying with us. We look forward to welcoming you back again in the future.
10/10 Excellent
Candance
Jan 9, 2024
Candance
Stayed 2 nights in Jan 2024
Response from John Abraham on Jan 19, 2024
Hello Candance! We are so glad to hear that you enjoyed your time and stay with us at the Courtyard Marriott Downtown Chattanooga. It was a pleasure to serve you and we are delighted that we met your expectations. Taking the time to post a review is greatly appreciated, so thank you for that.Thank you for staying with us. We look forward to being able to take care of you the next time you are in town.
10/10 Excellent
Troy
Jan 7, 2024
Troy
Stayed 1 night in Jan 2024
Response from Guest Service Representative on Jan 10, 2024
Good afternoon,Thank you for taking the time to tell us about your recent visit. We are so pleased that we were able to exceed your expectations. We hope you will think of us the next time you are in town!
Response from Guest Service Representative on Jan 10, 2024
Good afternoon,Thank you for taking the time to tell us about your recent visit. We are so glad that we were able to exceed your expectations. Come back and see us soon!
Close parking. Friendly staff. Great views with a balcony. Very walkable to many different things.
Travis
Stayed 2 nights in Jan 2024
Response from Guest Service Representative on Jan 10, 2024
Good afternoon,Thank you for taking the time to tell us about your recent visit. We are so pleased to hear that our staff took such great care of you throughout your stay. We are glad that you enjoyed your room and that you were able to take advantage of our location. Come back and see us soon!
10/10 Excellent
Stephanie
Traveled with family and small children
Jan 5, 2024
Liked: Cleanliness, staff & service, amenities
Inconvenient parking
Stephanie
Stayed 1 night in Jan 2024
Response from Guest Service Representative on Jan 10, 2024
Good afternoon,Thank you for taking the time to tell us about your recent visit. It's unfortunate that our parking garage did not meet your expectations. We are glad to hear that you were still able to enjoy the rest of your stay. We hope you will think of us the next time you are in town!
Response from Guest Service Representative on Jan 10, 2024
Good afternoon,Thank you for taking the time to tell us about your recent visit. We are glad that we could meet most of your expectations. We hope you will think of us the next time you are in town!
Response from Guest Service Representative on Jan 7, 2024
Good evening,We appreciate you taking the time to tell us about your recent visit. We are glad that you enjoyed your stay and that we were able to exceed your expectations. We hope you will think of us the next time you are in town.
10/10 Excellent
Walter
Jan 1, 2024
Walter
Stayed 1 night in Dec 2023
Response from John Abraham on Jan 24, 2024
Dear Walter,Thank you for taking the time to write us a review! It was a pleasure serving you. Your 5 out 5 review is truly appreciated and fantastic to see we met your expectations while you were in Chattanooga.We hope to serve you again the future! Take care.
8/10 Good
William
Dec 29, 2023
Liked: Cleanliness, staff & service
William
Stayed 2 nights in Dec 2023
Response from Guest Service Representative on Jan 7, 2024
Good afternoon,We appreciate you for taking the time to tell us about your recent visit. We are glad that we could meet most of your expectations and that you enjoyed your stay. We hope you will think of us the next time you're in town!
10/10 Excellent
Pamela
Dec 29, 2023
Liked: Cleanliness
Pamela
Stayed 1 night in Dec 2023
Response from John Abraham on Jan 19, 2024
Thank you for choosing to stay with us during your recent visit to Chattanooga. We’re glad to see that you were satisfied with your experience. Your perfect review is greatly appreciated. It is our goal to provide an experience for all guests where their expectations are met. We hope to do it for you again in the future!Thank you again for staying with us. Take care and we look forward to serving you again soon.
The included breakfast was NOT included. Sit down restaurant only for pay. $18 parking. Awesome night shift desk clerk.
Erica
Stayed 1 night in Dec 2023
Response from John Abraham on Jan 7, 2024
Hello Erica,Thank you for staying with us and taking the time to post a review regarding your stay. I am sorry to see you didn’t have the greatest time while here. We unfortunately do not offer complimentary breakfast however here at the Courtyard, I am sorry for any confusion there might have been regarding that. Your complimented about said desk clerk is extremely appreciated and will be passed on to him.Thank you again for staying with us, we hope we can serve you again soon.
4/10 Poor
Melinda
Dec 28, 2023
Melinda
Stayed 1 night in Dec 2023
Response from Guest Service Representative on Jan 7, 2024
Good afternoon.Thank you for taking the time to tell us about your recent visit. We are glad that you enjoyed your stay and that we were able to meet most of your expectations. Come back and see us soon!
Response from Guest Service Representative on Jan 7, 2024
Good afternoon,Thank you for taking the time to tell us about your recent visit. We are so pleased that we could exceed your expectations and that you enjoyed your stay. Come back and see us soon!
Everything was nice and in great proximity to a lot. The only negative thing I have to say is there is no complimentary breakfast and the cafe they do have for breakfast is extremely overpriced
Jordan
Stayed 2 nights in Dec 2023
Response from Guest Service Representative on Jan 7, 2024
Good afternoon,It's unfortunate that our AM Bistro didn't meet your expectations. Courtyard brand hotels have transitioned to breakfast that's made fresh to order, which offers a higher quality when compared to those who offer complimentary buffet breakfasts. We love that you were able to take advantage of our location throughout your stay. We hope you will think of us the next time you're in town!
Spent one night as a stop over and it was perfect for our needs. Safe, clean and very convenient within walking distance to lots of restaurants and the Tennessee Aquarium.
Paige
Stayed 1 night in Dec 2023
Response from Guest Service Representative on Jan 7, 2024
Good afternoon,Thank you for taking the time to tell us about your recent visit. We love that you were able to take advantage of our lovely location. We are glad that you enjoyed your stay and that we could exceed your expectations. Come back and see us soon!
Very Kind lady employee checked us in. Parking confusion but we managed. Room was tremendous and clean. Forgot something in vehicle and on way back in the other employees were very kind and generous.
One of the amenities down stairs was unavailable. Not very many tv stations to choose from but at least one is better than none, only saying because we have a special needs child.
Verified traveler
Stayed 1 night in Dec 2023
Response from John Abraham on Jan 7, 2024
Hello,Thank you for staying with us while recently visiting Chattanooga. I am extremely pleased to see all of your expectations were met while with us. We strive to deliver the best stay possible for all guests. I am glad to see our staff was accommodating and helpful and you enjoyed your room. I do understand the lack of TVs to choose from downstairs, I hope that did not have a negative affect on your stay.Thank you again for staying with us. I hope you have a fantastic New Year and that we can serve you again soon!John Abraham
8/10 Good
Suzanne
Traveled with family
Dec 23, 2023
Liked: Cleanliness, staff & service, room comfort
Great location
Loved the convenience of being right downtown. Though we had to pay for parking with our stay it saved us in the long run because all parking downtown costs. We walked to the aquarium (a must for a visit to Chattanooga), Maple Street Biscuit for brunch and Sticky Fingers for dinner. Noon checkout made it easy to go out to breakfast the next morning and come back and pack.
Suzanne
Stayed 1 night in Dec 2023
Response from Happy Holidays on Dec 24, 2023
Hey there Suzanne, We are pleased to hear you enjoyed our lovely location in the heart of downtown Chattanooga, TN.Sounds like you all made some delicious dining choices!You will have to come back and explore more and try different eateries.Take care, Jordan
The stay was great.
Location to Chattanooga offerings was fantastic....we could easily walk to so much we like.
Staff was friendly and accommodating.
Only complaints: bathroom only had a passive vent fan; could've been another serving of In Room coffee.
David
Stayed 1 night in Dec 2023
Response from Jordan on Dec 24, 2023
Hi there David,We are delighted to hear you enjoyed the amazingly convenient location in the heart of downtown Chattanooga :-)I will share your kind comments to our staff members - we appreciate you taking the time to leave us a review.We hope to welcome you back soon!
10/10 Excellent
Teresa
Dec 17, 2023
Teresa
Stayed 1 night in Dec 2023
Response from Guest Service Representative on Jan 7, 2024
Good afternoon,Thank you for taking the time to tell us about your recent visit. We are glad that you enjoyed your stay and that we could exceed your expectations. We hope you will think of us the next time you're in town. Come back and see us soon!
Response from Guest Service Representative on Dec 16, 2023
Dear valued guest,Thank you for taking the time to tell us about your recent visit. We are glad that you enjoyed your stay and that we could exceed your expectations. We hope you will think of us the next time you are in town. Come back and see us soon!
8/10 Good
Zachery
Dec 10, 2023
Zachery
Stayed 1 night in Dec 2023
Response from Guest Service Representative on Dec 13, 2023
Dear valued guest,Thank you for taking the time to tell us about your recent visit. We are glad that you enjoyed your stay and that we could meet most of your expectations. We hope you will think of us the next time you are in town. Come back and see us soon!
10/10 Excellent
James
Dec 8, 2023
Liked: Cleanliness, staff & service, room comfort
Scenic 5 Star Stay
Awesome..nice room, really comfortable bed. Balcoy view is scenic. Lookouts Minor league baseball stadium and Tennessee River a short walk. View of Lookout Mountain. Across the street the IMAX theater. 5 star baby..
James
Stayed 1 night in Dec 2023
Response from Guest Service Representative on Dec 9, 2023
Good afternoon,Thank you for taking the time to tell us about your recent visit. We are so pleased that we were able to exceed your expectations. We hope you will think of us the next time you are in town. Come back and see us soon!
This is a great property in the heart of downtown. It was easily walkable to all the major highlights of downtown, as well as places to eat. The staff were very accommodating and polite, and the room was very clean. 10/10 I will be staying here again.
Floyd
Stayed 1 night in Dec 2023
Response from John Abraham on Dec 7, 2023
Dear Floyd,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. It is wonderful to see you took advantage of our great location, we love it as well! It was a pleasure to serve you, thank you for your kind words, they will be shared with our staff.Thank you again for the review. We sincerely hope you’ll visit us again soon! Take care.
Dear Lana,Thank you for your wonderful review! We are so pleased to see you enjoyed your stay with us while in Chattanooga. Our focus at the Courtyard Marriott is 100% guest satisfaction - I am glad it was the case for you! Hope to see you again soon. Thank you for the review!
Great Staff, good facilities, clean.
Had issues with their parking access using the barcode system.
Overall a good one night stay, will return in the future.
Charles
Stayed 1 night in Dec 2023
Response from John Abraham on Dec 7, 2023
Dear Charles,We are so glad to hear that you enjoyed your time and stay with us at the Courtyard Marriott Downtown Chattanooga. It was an absolute pleasure to serve you and we are delighted that we met your expectations. We look forward to being able to take care of you the next time you are in town. I am sorry to see about the issues with parking! Please let us know if there are any problems we can assist you with next time.Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Dear Mirinda,Thank you for taking the time to post a review about our property. We are so happy to see that you enjoyed your time at the Chattanooga Courtyard. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
Girls at front unfriendly. No breakfast foods available. No parking.
Terry
Stayed 3 nights in Nov 2023
Response from John Abraham on Dec 7, 2023
Dear Terry,Thank you for staying with us while in Chattanooga. I am sorry to see your stay was not a great one. I will look into any unfriendly check-ins, I apologize for the greeting you received sir.We do however sir always offer breakfast in our AM Bistro 7 days a week, as we do for dinner in our PM Bistro. Monday-Friday breakfast is from 6AM-10AM and 7AM-11AM on Saturday and Sunday. We also do offer parking in our offsite garage.Thank you for staying with us. Hope to see you again in future.
Great location downtown near Children’s museum and Tennessee Aquarium. Walkable to many things. Many places to eat nearby. Parking garage is immediately adjacent to hotel. Very hospitable staff!
Travis
Stayed 4 nights in Nov 2023
Response from John Abraham on Nov 30, 2023
Dear Travis,We are so glad to hear that you enjoyed your time and stay with us at the Courtyard Marriott Downtown Chattanooga. It was a pleasure to serve you and we are delighted that we met your expectations. We look forward to being able to take care of you the next time you are in town. Once again, I appreciate you taking the time to share your wonderful feedback. Our team members are always delighted to hear such kind words. We hope to welcome you again soon.