Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Reviews of Days Inn by Wyndham Cleveland TN

2 out of 5
Days Inn by Wyndham Cleveland TN
2550 Georgetown Rd Nw, Cleveland, TN

Reviews

6.6
Rating 10 - Excellent. 46 out of 219 reviews" "
Rating 8 - Good. 56 out of 219 reviews" "
Rating 6 - Okay. 48 out of 219 reviews" "
Rating 4 - Poor. 36 out of 219 reviews" "
Rating 2 - Terrible. 33 out of 219 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service
Room was loud from road noise. Suggest asking for a room in back to help this. Room was clean and beds were comfortable.
Stayed 1 night in Mar 2024

6/10 Okay

Charlene

Traveled with family
Liked: Staff & service
Pretty steep drive to enter but decently clean. Be sure to bring a washcloth because they don’t supply them so we had to go buy some.
Stayed 3 nights in Jan 2024
Response from MITCH on Feb 3, 2024
THANK FOR THE FEEDBACK

2/10 Terrible

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the nastiest hotel that I have stayed in. No part of it was clean . I had hair in my bed , assuming from previous guests. The room was very outdated , toilet was broken , mold on the walls , drywall pairs not finished , towels were dirty , grout was black ....I guess it's true , you pay for what you get ...DON'T STAY HERE
Stayed 1 night in Dec 2023
Response from MITCH on Feb 3, 2024
THANK FOR THE FEEDBACK

4/10 Poor

Mindy

Business traveler
Disliked: Cleanliness, property conditions & facilities
Roach infested room
We found 3 roaches in our room. We would have checked out but it was late. We had to carry all of our luggage and things back to the car to keep them out. So disgusting. Informed them when checking out, didn't seem shocked, didn't offer a refund.
Stayed 1 night in Nov 2023
Response from MITCH on Nov 23, 2023
SORRY BUT AFTER SPENDING THE WHOLE NIGHT WE CAN'T GIVE A REFUND.THANK YOU

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk helpful in giving directions to local restaurants. Room clean.
Stayed 2 nights in Oct 2023
Response from MITCH on Nov 23, 2023
THANK YOU FOR THE FEEDBACK

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very efficiently run and friendly.
Stayed 1 night in Oct 2023
Response from MITCH on Nov 23, 2023
THANK YOU FOR THE FEEDBACK

6/10 Okay

Larry

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from MITCH on Nov 23, 2023
THANK YOU FOR THE FEEDBACK

4/10 Poor

REBECCA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not see bugs however flooring was not put together in one place the outlet at the sink was broken and exposed wires, bathroom wall was dirty, smelled very very old. Room was hot when we entered and when turning air on it smelled horrible...sickly mouldy smell. Deg needs work.
Response from MITCH on Nov 23, 2023
THANK YOU FOR THE FEEDBACK

8/10 Good

Michelle

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for the money!
Stayed 1 night in Oct 2023
Response from MITCH on Nov 23, 2023
THANK YOU FOR THE FEEDBACK

6/10 Okay

Jennifer

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
The rooms were clean but the outside of the building was not.
Stayed 4 nights in Oct 2023
Response from MITCH on Nov 23, 2023
THANK YOU FOR THE FEEDBACK

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from MITCH on Nov 23, 2023
THANK YOU FOR THE FEEDBACK

10/10 Excellent

Jason

Stayed 1 night in Sep 2023
Response from MITCH on Nov 23, 2023
THANK YOU FOR THE FEEDBACK

8/10 Good

Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a decent room. The road was pretty busy and noisy out front. I was disappointed that despite booking a ground floor room i was put upstairs and all handicap spaces are in front of the stairs (how does that make sense??). So getting up to my room with all my stuff and dogs was a pain. Room had a couple of things maintenance should take care of including ceiling cracked and trying to come down around the fan. A/C functioned but did not cool so my room was too warm.
Stayed 1 night in Sep 2023
Response from mitch on Oct 2, 2023
thank you for the feedback

10/10 Excellent

Christina

Stayed 1 night in Sep 2023
Response from MITCH on Nov 23, 2023
THANK YOU FOR THE FEEDBACK

8/10 Good

Joanna

Stayed 1 night in Aug 2023
Response from mitch on Oct 2, 2023
thank you

10/10 Excellent

Dean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was good. Room was clean and check in was easy. The two chairs in the room needed to be replaced. Everything else was good. Would stay there again.
Stayed 1 night in Aug 2023
Response from mitch on Aug 25, 2023
Thank you for the feedback

4/10 Poor

Daniel

Dogs are ok but you need posted rules and area.
One wash Cloth and two towels for 2 people? Couple in room 104 next to us arrived then placed their two dogs in the room and left about 6:30 PM. The Dogs barked until 11:45 PM when the couple returned. Then the couple talked loudly in the room before they finally retired at 12:30 AM. Dog Poop in the grassy all areas surrounding the facility. You need a single fenced area for dogs to be relieved in... A container for bagged dog waste, and a large sign that tells dog owners that dogs may not be left alone at any time in rooms. Constant Dog Barking will not be permitted and we may ask you to leave. I paid $10.00 for my dog overnight stay. Those funds should be utilized for the area and signs.
Stayed 1 night in Aug 2023
Response from mitch on Aug 25, 2023
thank you

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from mitch on Aug 25, 2023
thank you

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Mitch on Jul 30, 2023
Thank you

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
It looked like the motel may have been remodeled in the last year or so and the room was pleasing to the eye. The staff was friendly. We would probably stay there again if we are up that way.
Stayed 1 night in Jul 2023
Response from Mitch on Jul 30, 2023
Thank you

6/10 Okay

Randa

Disliked: Cleanliness
Stayed 1 night in Jul 2023
Response from Motch on Jul 30, 2023
Thank you

8/10 Good

Patti

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very polite , friendly staff. quiet
Stayed 2 nights in Jun 2023
Response from MITCH on Jul 7, 2023
THANK YOU FOR THE FEEDBACK

10/10 Excellent

isaac

Stayed 1 night in Jun 2023
Response from MITCH on Jul 7, 2023
THANK YOU FOR THE FEEDBACK

4/10 Poor

Curtis

Traveled with family
Disliked: Cleanliness
The room was dirty my poor grandchild her feet got dirty just walking around inside the room. I had to keep socks on her. After what they charge you would think they would at least keep the floors clean won’t stay there again
Stayed 2 nights in Jun 2023
Response from MITCH on Jul 7, 2023
SORRY ABOUT THE BAD EXPERIENCE YOU HAD.BUT OUR FRONT OFFICE IS OPEN 24/7 SO YOU COULD CALL US AND WE COULD EITHER RECLEAN OR GIVE YOU A NEW ROOM.

4/10 Poor

Leticia

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
On checking the room, found hair on the sheets and a dirty bathroom floor that appeared not even swept nor mopped. we requested another room which was worse with bad smell on the sheets and more hair on pillow cases and the floor tiles were so loose could make someone fall. A hazard. The attendant was very willing and polite to help us change rooms and understood the problem found. At breakfast the coffee was really bad unable to drink it. The whole experience was dissaponing. We moved to a hotel instead.
Stayed 2 nights in May 2023
Response from MITCH on Jun 8, 2023
THANK YOU FOR THE FEEDBACK

10/10 Excellent

Luz

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Para el que busca algo sencillo y acogedor para descansar y pasar la noche es excelente. Estuvimos dos noches y fue muy agradable. La habitación muy limpia, segura, es un lugar tranquilo y lo recomiendo. Su personal muy amable. Sin duda lo volveria a escoger. Excelente 👌
Stayed 2 nights in May 2023
Response from mitch on Jun 1, 2023
Thank you for the feedback gracias

10/10 Excellent

Collin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Furnishing and parking
Stayed 1 night in May 2023
Response from mitch on May 28, 2023
thank you for the feedback

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness
This is an old property which had recently been painted and new linoleum so there was a definite smell. We were short on washcloths but they gave us more bath towels and one more washcloth. In the end, I was missing a small tablecloth for preparing our food.
Stayed 4 nights in May 2023
Response from MITCH on May 20, 2023
THANK YOU FOR THE FEEDBACK.BUT WE DO NOT HAVE A TABLECLOTH

10/10 Excellent

Olivia

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in May 2023
Response from MITCH on May 20, 2023
THANK YOU FOR THE FEEDBACK

6/10 Okay

Rebekah

Traveled with family
Liked: Staff & service
It wasn't nothing like the pictures. It was a decent bed.
Stayed 1 night in Apr 2023
Response from mitch on May 7, 2023
thank you for the feedback

6/10 Okay

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a simple but clean hotel. I booked with Orbitz which may be why they gave me a room on the noisy street side. The bed was comfortable, but there was some considerable road noise, beginning around 6:30 AM.
Stayed 1 night in Apr 2023
Response from Mitch on Apr 25, 2023
Thank you Thomas for the feedback and sorry about the noise but unfortunately all of our king size bed room are on that front road facing side.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
All was well. The only complaint was their breakfast, we would prefer to have a hot breakfast and better variety.
Stayed 4 nights in Apr 2023
Response from Mitch on Apr 17, 2023
Thank you for feedback.We are not serving hot breakfast since covid.

6/10 Okay

Kristie

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Not the greatest
We had to ask for towels every day we were there and in the week we stayed they never offered to change the sheets or clean the room at all. We had the first trash bag when we got there and they never offered us another one.
Stayed 5 nights in Apr 2023
Response from Mitch on Apr 17, 2023
Yes we did not because you had a DO NOT DISTURB SIGN ON YOUR DOOR.Please mention that as well

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from mitch on May 7, 2023
thank you for the feedback

2/10 Terrible

Pam

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Worst choice ever
Ataff was friendly but i arrived around 8 and had booked a handicap room and the room given was no where nesr it, in gact was on a hill and huge step up to get to my room. 1 pillow each bed and they were flar as a pancake. Thank God i bring one. Comfort level was a 2. I wpuld not reccomend this place to a dog.
Stayed 2 nights in Mar 2023
Response from mithc on Apr 7, 2023
thank you

4/10 Poor

Mindi

Traveled with family
Disliked: Amenities, property conditions & facilities
The “breakfast” that was advertised was a small assortment of granola bars and 2 muffins. No bread, milk, yogurt, cereal, waffles, fruit, etc. The stay was not worth the $150 I paid.
Stayed 1 night in Mar 2023
Response from mithc on Apr 7, 2023
thanks

6/10 Okay

Alyssa

Traveled with family and small children
Liked: Staff & service
The beds were nice and comfortable. A lot of tv program options. The furniture looked new except for one chair had stains on it. The smoke alarm was detached and disconnected. The bath tub was dirty and gross looking (maybe stained too?). The toilet had a different sized topper on it that didn't fit it right. The continental breakfast only had chewy bars, packaged muffins and packaged pastries with coffee and orange juice. The beds were at least comfortable and clean though.
Stayed 1 night in Mar 2023
Response from mitch on Apr 7, 2023
thank you for the feedback

6/10 Okay

Heather

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
We arrived very late to check in due to our traveling situation. You get what you pay for, this is an old school motel (imagine traveling with Chevy Chase and family in the movie Vacation). The rooms were clean, but the walls are paper thin. We got to hear everything that was going on in the room next to us, and I do mean EVERYTHING if you catch what I am saying. It's not directly on a highway, but with the thin doors, it certainly sounded like cars were driving through our room all night long. The fact that they say the offer breakfast is interesting, there were some prepackaged muffins and maybe like four granola bars. Again, 70 bucks for one night on the way from Ohio to Atlanta. You get what you pay for, lesson learned. Would not stay again or recommend. It's a funny story to share.
Stayed 1 night in Mar 2023
Response from Mitch on Mar 25, 2023
Thank you for the feedback

8/10 Good

Nancy

Liked: Cleanliness, staff & service, room comfort
Okay stay
Had to put a towel to cover the bottom of the entrance door as there was at least an inch of open space. Bed was comfy. Not many choices for breakfast.
Stayed 1 night in Mar 2023
Response from MITCH on Mar 30, 2023
THANK YOU FOR THE FEEDBACK

8/10 Good

Lisa, Pleasant Ridge

Business traveler, Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I checked in to a non-smoking room. Upon my entry, it reeked of smoke. The desk person promptly gave me another room. I cant belive housekeeping wouldnt notice or report that. There is also no breakfast as advetized. There are granola bars like for elementry school kids for breakfast. Like eating from a gas station.
Stayed 1 night in Feb 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place, good prices
Stayed 1 night in Feb 2023
Response from kash on Feb 26, 2023
thank you very much for your stay we appreciate it.

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from kash on Feb 26, 2023
thank you very much for your stay we appreciate it.

6/10 Okay

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This motel was a good value. It is next to a busy street, so got some street noise. The outside of the motel could use some work, but the room looked updated and was clean. The breakfast was just packaged bagels and muffins, but overall thought it was a good value and basic.
Stayed 1 night in Jan 2023
Response from MITCH on Feb 2, 2023
THANK YOU FOR THE FEEDBACK

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and quiet in the neighborhood. Beds were actually comfortable and the rooms looked nice as well.
Stayed 3 nights in Dec 2022
Response from MITCH on Jan 5, 2023
THANK YOU FOR THE FEEDBACK

2/10 Terrible

Jennifer

Disliked: Staff & service
If they are going to charge “locals” (1 hour drive) an ADDITIONAL $100 deposit on top of the $100 deposit they charge everyone, SHOULDN’T THAT BE STATED??
Stayed 1 night in Nov 2022
Response from Mitch on Nov 24, 2022
The 100 deposit is mentionned when you book the room. And it's an 1 time deposit that we charge and that we refund back(inspectio of room is done before) in the morning after you check out.Next time when you book a room please read the whole reservation.

8/10 Good

Sa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from kash on Nov 25, 2022
thank you very much for your review we appreciate your stay.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met all expectations
Stayed 1 night in Oct 2022
Response from mitch on Nov 5, 2022
thank you for the feedback

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice for overnight
Stayed 1 night in Oct 2022
Response from mitch on Oct 23, 2022
thank you

6/10 Okay

Moshe, Beer Sheva

Liked: Cleanliness, staff & service
Disliked: Amenities
The breakfast was a joke
Stayed 1 night in Sep 2022
Response from MITCH on Oct 6, 2022
THANKS

10/10 Excellent

Randall

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was located in a great area
Stayed 6 nights in Jul 2022
Response from MITCH on Aug 4, 2022
THANK YOU FOR THE FEEDBACK