Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
81% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Posted Jul 13, 2015
Reserved a non smoking room and was told when I arrived that there were none open.
Comment from Hotel Management
Jul 28, 2015 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that a nonsmoking room was not available upon your arrival. To uphold our company's high standards, we will closely monitor our room inventory moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
1 out of 5
by A verified traveler from Tennessee

Hard to find; Dirty Sheets

Posted Jul 5, 2015
Pros: The young lady at check in was nice.
Cons: Put clean sheets on the bed.
Location: There was an industrial park nearby.
Simply finding the hotel was difficult. You have to wander through a residential area and an industrial park. Just as you are about to think you've made a wrong turn, you will see a building that appears to be it. There is no sign. Then, there is no clear office or where to check in. There is a small sign that says "lobby" on a random room. Once you finally get into a room, you discover the sheets have a brown stain and body hair from the previous guest. They had not been changed. I removed the pillow case and slept on top of the covers.
Comment from Hotel Management
Jul 22, 2015 by Manager, Hotel Management
Your review for our hotel was recently brought to my attention. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. To ensure that a situation like yours doesn't happen again, our staff is inspecting all linens as well as making sure rooms are cleaned to our company’s high standards. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
1 out of 5
by A verified traveler

Posted Jun 16, 2015
1st room given smelled like animal urine and cigarettes. Man walking around in parking lot with brass buckles, rooms very run down and hotel way off beaten path.
Comment from Hotel Management
Jun 23, 2015 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. The condition of your room you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have taken steps to make sure all of our guests have a comfortable stay and have reviewed the importance of thoroughly inspecting rooms with our staff. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
1 out of 5
by A verified traveler from charlotte

Possibly the worst hotel I've stayed in

Posted Jun 13, 2015
the floor was dirty. the air conditioner had been left off all day, so the entire room was extremely humid. there was no elevator, so I had to lug multiple bags up 3 flights of stairs. The price was outrageous for the quality of hotel.
Comment from Hotel Management
Jun 23, 2015 by Manager, Hotel Management
The staff and I read your comments about your stay with us. Please know that we are sincerely sorry that your stay was not pleasant. To ensure that a situation like yours doesn't happen again, I am reminding our staff about the importance of inspecting room thoroughly as well as making sure we respond to guest needs in a timely manner. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
3 out of 5
Recommended
for Everyone
by A verified traveler from upstate ny

interview

Posted Jun 3, 2015
Pros: Close to the airport
Cons: The AC in room 302 does not work great fix it, I had it set on 60 degrees and it never got below 78 for 2 days. The office has limited hr
Location: I went to my interview and slept Arby's is close by
This hotel is ok you get what you pay for there is no ice machines and they do not offer wake up calls. The hotel rooms were quite inside even though it was close to the airport
Comment from Hotel Management
Jun 12, 2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our amenities did not meet your expectations. In response to your feedback, I am working with our staff to make sure we are clearly communicating our amenities upon check-in. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
3 out of 5
Recommended
for Business Travelers
by Michael

This traveler left a rating score only Posted May 26, 2015 on Hotels
1 out of 5
by A verified traveler from chicago

Very horrible experience.

Posted May 12, 2015
Pros: NONE
Cons: EVERYTHING!
Location: Nothing
We were not given the rooms we requested. The rooms smelled bad and not clean. One room was a smoking room,no alternative room given bec.according to them all rooms were fully booked. we were very unhappy and will not come to this hotel ever again.
Comment from Hotel Management
May 18, 2015 by Manager, Hotel Management
Your review for our hotel was recently brought to my attention. Please know that we are sincerely sorry that the room type you preferred was not available. To uphold our company's high standards, we will monitor our inventory more closely moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
1 out of 5
Recommended
for Business Travelers
by Timothy from south Carolina

Don't do it, not worth the money!

Posted Mar 24, 2015 on Hotels
Mold in shower, housekeeping slamming doors and talking outside of room, housekeeping knocking on door on a checkout day for no reason, extremely rude desk associate on checkout, uncomfortable bed. All in all, worst hotel ever stayed at.
4 out of 5
Recommended
for Couples
by randy from Dahlonega , ga

Weekend get away

Posted Mar 20, 2015 on Hotels
Location was great for our outings. Clean n organized
2 out of 5
Recommended
for Business Travelers
by Michael from Earth

Whats That Smell

Posted Mar 8, 2015 on Hotels
The room smelled like cat urine and the bed was wet from what seemed like house keeping poured a whole bottle of cleaner on it
Comment from Hotel Management
May 30, 2015 by Manager, Hotel Management
Thank you for the feedback about your stay at our hotel. I am so disappointed that you had cleanliness issues with your room. Please accept my apology. As this hotel’s manager, I can assure you that I have shared your comments with our housekeeping staff, to ensure your experience is not repeated. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.