Ratings based on 1,518 Verified Reviews

3.5 out of 5
65% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Lots to do and places to eat near by

Posted May 16, 2017
Staff was friendly and helpful. Building was well keep & Pet friendly
Comment from Hotel Management
May 18, 2017 by LeAnn M., Hotel Management
Hi Randy, Than you so much for taking the time to post a review. I am so happy to see that the staff was friendly and took care of your needs. We strive to keep a clean friendly atmosphere. Thank you for your time, and I hope to welcome you back to our hotel soon! Here for You, LeAnn M. General Manager
2 out of 5
by A verified traveler

Visiting Family

Posted May 11, 2017
Had to get another room dog barking in room next to us new room new room noisy people coming and going outside very loud not what we expected
Comment from Hotel Management
May 13, 2017 by yesenia, Hotel Management
Thank you so much for taking the time to provide us with your feedback. I apologize for the inconvenience you experienced with dogs barking and the noisy people. We strive for our guests to have the best possible experience and I regret that we failed you. I will share your post with our team to better monitor this going on forward with our pet owners. If there is anything that I can do for you, please contact me at the hotel. I hope you will give us a second chance in the near future to turn around your experience. Here for you, Yesenia M. Front Office Manager
2 out of 5
by A verified traveler

Uhhh.

Posted May 2, 2017
Noisy facilities,could mpt get any sleep.Front staff very rude.
Comment from Hotel Management
May 5, 2017 by LeAnn M., Hotel Management
Dear Guest, Thank you very much for taking the time to provide us with feedback. I am sorry to hear that you experienced noise during your stay. I will use your feedback to coach our team so future guests have a less noisy experience. I am very surprised to read your comment about a staff member who was very rude to you. I would love to obtain more information regarding which staff member so that I can address the concern you experienced. Please give me a call at the hotel. Thank you very much for your time, and I hope to welcome you back to our hotel in the future. Here for You, LeAnn M. General Manager
2 out of 5
by A verified traveler from Toronto

Hotel cleanliness is poor

Posted Apr 21, 2017
Pros: The staff were friendly and tried to help us as much as they could.
Cons: Room cleanliness.
Location: Overnight stay. We didn`t do any sight seeing.
The rooms smelled of animals. Our first room smelled of cat urine. Changed to a room that had a strong doggie smell. The third room had a slight doggie smell. The overall cleanliness of room was poor. Dirt in corners. Tub was not clean. Overhead pipe below the ceiling in bathroom had black soot along the top of pipe. However the bed was comfortable and the sheets were clean.
Comment from Hotel Management
Apr 24, 2017 by LeAnn M., Hotel Management
Hi Ms. Marian, Thank you for taking the time to post your feedback. I would like to take this opportunity to apologize for the odor and cleanliness concerns you experienced during your stay. We strive for our guests to have nothing but the best cleanliest experience with us, and your comments will be shared with our Room Attendant responsible so we can better coach her. If there is anything that I can do for your inconveniences, please give me a call at the hotel. Thank you very much for your time. I hope that you will give us a second chance in the future. Here for You, LeAnn M. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Good location

Posted Apr 14, 2017
Pros: Its location
Cons: stop smoking near hotel lobby
Location: Off of 75.
Lots of room to walk the dog. Pillows were lumpy. Clean though and price was right.
2 out of 5
by A verified traveler from fergus ont.

Dirty shower,,,mattresses very lumpy and worn out

Posted Apr 11, 2017
Pros: The reception
Cons: The complete hotel
Location: Location was great
Reception was great,fulfilled our requests, room needed floors vacuuming,,shower dirty,,mattresses very lumpy worn out,,would I stay there again,,,NO
Comment from Hotel Management
Apr 14, 2017 by LeAnn M., Hotel Management
Hi Mr. Albert, Thank you for taking the time to post a review. I am sorry to hear about the cleanliness concerns you experienced during your stay. We strive for our guest to have the best experience, and your feedback will be shared with our team to improve experiences for the future. Please give me a call at the hotel, I would like the opportunity to discuss your stay further and obtain the room you stayed in so I can insure the mattress is taken care of. Thank you for your time. I hope you will give us a second chance in the future. Here for You, LeAnn M. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from H

Stayed one night

Posted Apr 11, 2017
Staff was nice. Short stay, room was clean and ready with 2 double beds. Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
3 out of 5
Recommended
for Everyone
by A verified traveler from Venice, FL

It is what it is..

Posted Apr 10, 2017
Pros: Pet friendly & Price
Cons: Needs renovation but that costs money. Also would like scrambled eggs instead of the hard boiled ones.
Location: Excellent location.
This is our 3rd or 4th stay here so we know what to expect. We primarily stay here because we travel with our cat and this place is very pet friendly. The staff is always friendly and the accommodations are fine - it's just an older motel that has seen a lot of wear and tear but it's clean and comfortable. Location is good - close to restaurants, shops, right off I75. Breakfast is included and it's alright - would be nice to have some scrambled eggs vs. the hard boiled ones they always serve but for the price it's a decent stay for one night. As they say, it is what it is..
4 out of 5
Recommended
for Everyone
by A verified traveler from tn

Great experience

Posted Apr 4, 2017
Had a great experience just don't think I should have to pay extra to have a fridge in my room.
3 out of 5
by A verified traveler from ms

Beds

Posted Apr 3, 2017
Beds are hard!!!! Rooms small! Very old fashion. Truckers hotel