Ratings based on 244 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
90% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Birmingham AL

Great location

Posted Jul 31, 2016
Located on bicycle freeway. We were in Chattanooga to ride our bikes.
5 out of 5
by A verified traveler from cambridge MA

Spotless room on the riverfront

Posted Jul 15, 2016
Staff was very helpful. Enjoyable walk to downtown and restaurants. Breakfast was diverse with dining area spotless. And though the gym is small, functionable and spotless. Also, even though it was hot, it was great to sit on the patio and watch the river in the evening
4 out of 5
by A verified traveler from Brandon, MS

Nice hotel close to downtown.

Posted Jun 26, 2016
Pros: The breakfast had a variety of healthy foods.
Cons: They had a band on Wed. night really wish there was one on Friday also.
Location: Close to walk to aquarium, walnut bridge, and downtown.
We were there for our honeymoon and it was very nice. Close to everything so we walked everywhere. A little pricey though.
5 out of 5
by Dave and Chris from Virginia

Stayed two times - Both were great experiences

Posted May 10, 2016 on Hotels
A wonderful place to stay for families as well as for a romantic getaway!
4 out of 5
by Scott

This traveler left a rating score only Posted May 9, 2016 on Hotels
4 out of 5
by Patrick

great place

Posted May 6, 2016 on Hotels
great on-river location
5 out of 5
by A verified traveler

Great weekend getaway

Posted May 2, 2016 on Hotels
The stay was amazing. The other guests were pleasant and the staff was courteous
5 out of 5
by Jessica

This traveler left a rating score only Posted Apr 26, 2016 on Hotels
3 out of 5
by A verified traveler from London

Cheap plastic plates and cutlery unbelievable!

Posted Mar 16, 2016
Pros: The room
Location: Too far out for our liking.
We could not believe that a marvellous looking 5 star hotel would use plastic plates and cutlery for breakfast. Coffee cups paper / plastic. It was ridiculous. What a way to save money!
Comment from Hotel Management
Mar 28, 2016 by SpringHill Suites Chattanoga, Hotel Management
Thank you for the kind comments regarding the appearance of our hotel. I apologize your stay was not worthy of a 5 star review. I have shared your feedback with the appropriate departments.
5 out of 5
by Cynthia from Riceville Tennessee

Posted Mar 8, 2016 on Hotels
Nice hotel. A little pricey, but a great night away.