SureStay Plus by Best Western Chattanooga Hamilton Place

Photo gallery for SureStay Plus by Best Western Chattanooga Hamilton Place

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Blackout drapes, iron/ironing board, WiFi, bed sheets
Blackout drapes, iron/ironing board, WiFi, bed sheets
Blackout drapes, iron/ironing board, WiFi, bed sheets
Blackout drapes, iron/ironing board, WiFi, bed sheets

Overview of SureStay Plus by Best Western Chattanooga Hamilton Place

SureStay Plus by Best Western Chattanooga Hamilton Place

2.5 out of 5

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
6914 Shallowford Road, Chattanooga, TN, 37421

Explore the area

  • Popular LocationHamilton Place Mall3 min drive
  • AirportChattanooga, TN (CHA-Chattanooga Metropolitan)6 min drive
  • Popular LocationConcord Golf Club7 min drive
  • Popular LocationVolkswagen Chattanooga Assembly Plant8 min drive

Choose dates to view prices

About this area

Chattanooga

Located in Chattanooga, SureStay Plus by Best Western Chattanooga Hamilton Place is in the mountains. Tennessee Valley Railroad Museum and Chattanooga Riverfront are cultural highlights, and travelers looking to shop may want to visit Hamilton Place Mall. Looking to enjoy an event or a game while in town? See what's happening at Engel Stadium or McKenzie Arena. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Hamilton Place Mall - 3 min drive
  • Tennessee Valley Railroad Museum - 6 min drive
  • Concord Golf Club - 7 min drive
  • Brainerd Golf Course - 7 min drive
  • Volkswagen Chattanooga Assembly Plant - 8 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 6 min drive

Restaurants

  • Taco Roc — 3 min walk
  • Texas Roadhouse — 5 min walk
  • Champy's — 6 min walk
  • O'Charley's — 6 min walk
  • Rain Thai Bistro — 7 min walk

About this property

SureStay Plus by Best Western Chattanooga Hamilton Place

Hotel with free breakfast, near Hamilton Place Mall
A business center, a 24-hour front desk, and express check-in are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out and a lobby fireplace are onsite. All 35 rooms provide conveniences like refrigerators and microwaves, plus WiFi and TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
SureStay Plus by Best Western Chattanooga Hamilton Place offers 35 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.0 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Family friendly

  • Microwave
  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • -3-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 108 out of 402 reviews
5 - Excellent 27%
Rating 4 - Good. 132 out of 402 reviews
4 - Good 33%
Rating 3 - Okay. 79 out of 402 reviews
3 - Okay 20%
Rating 2 - Poor. 39 out of 402 reviews
2 - Poor 10%
Rating 1 - Terrible. 44 out of 402 reviews
1 - Terrible 11%

3.7/5

Cleanliness

3.6/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean! Small lot but large enough for everyone’s parking needs. Very helpful staff. Definitely will stay at this location again for similar future events. About 20 minutes by car from downtown.
Stayed 2 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet on the top floor, bed was comfortable and everything was clean. Nice selection for a quick breakfast.
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is very clean with very comfortable beds
Stayed 1 night in Oct 2021

4/5 Good

Liked: Staff & service
No exterior amenities such as a pool. Clean and neat. Some minor maintenance items in room like the curtain rod need attention soon. Quiet place to stay the night. Good value.
Stayed 1 night in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Both the website and the marquee of the hotel advertised a free hot breakfast, and there was no free hot breakfast. There was a little bit you could take to go. I don’t like it when properties mislead. I understand that Best Western had to change his policies when Covid came, but if that’s the case, change your advertising to fit current conditions.
Stayed 2 nights in Oct 2021