Ratings based on 436 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Las Vegas
Amazing place and stay for our Honeymoon!!Posted Sep 11, 2017
Cons: The wifi could be a little better.
Location: This place is located close to Chewang and then not too far the other way from Bophut beach/Fishermans village. A lot of nice restaurants and shopping
This place is amazing. We had an absolute great time here for 2 weeks. The grounds are clean and beautiful and the staff is wonderful. The food onsite is amazing. The pools are stunning with wonderful views. A couple staff shout outs to Venice, Lester, Su, Nancy, Rak, Nu, Ping, and Pong. And really the whole staff is just so accommodating and amazing. We would definitely recommend staying here and we will definitely return. Thanks for making our stay so amazing!!
for Everyoneby A verified traveler from California
Posted Sep 10, 2017
Everyone was so polite. Appreciated the friendliness and quick responses. Will def go again!
for Everyoneby A verified traveler from London
Picturesque and amazing views!Posted Aug 30, 2017
Pros: All outstanding although the food was on a different level - truly amazing!
Cons: More shuttle bus runs to Chawang would be a bonus.
Location: There is a beach attached to the hotel however it isn't really accessible due to rocks etc. Just needs to be cleared and made presentable.
Amazing hotel with exceptional staff. Rooms bright and airy (large). We had a room that overlooked the pool and sea view. Each morning we could hear the birds singing, really relaxing and peaceful feel. Breakfast/room service/restaurant: Outstanding and excellent value for money. High standard and quality of food, Staff: Some of the best I've every met. Nothing is too much trouble, always on hand to help Pool fantastic with infinity views of the the sea, lots of sunbeds, towels provided and area kept up to a high standard. There were a few issues with power cuts when using the treadmills in the gym however this can happen anywhere. Free shuttle service into Chawang - book at reception. The building itself is phenomenal, grand lobby, dining areas, pool are just all outstanding. Would make a great wedding venue and reception.
for Everyoneby A verified traveler
FabulousPosted Aug 27, 2017
Better than pictures . The resort and the staff were great, Will definitely return
for Everyoneby A verified traveler from los angeles
Great hotel on the beachPosted Aug 25, 2017
Couldn't have asked for a better stay. The villa with a private pool overlooking the ocean was increfinle. The staff went out of their way to meet all our wishes. Breakfast was to die for and the mealsbinvthe restaurant were great and typical hotel costs. Couldn't have asked for more
by A verified traveler from UK
Great location, great if you get a deal.Posted Aug 23, 2017
The bad: no early check in. I requested an early check in but no luck be prepared to wait until 2pm even if you have been traveling 18 hours and are ready for a rest. Whilst it is not the hotels fault it does attact a rough audience. Not so peaceful by the pool. Don't expect a kid free zone. You need to request a buggy to get around but they come quick. Limited indoor seating for breakfast. Pushy to get you to use their taxi at a cost. But there is 2 free shuttles and a public bus cheaper. Good: Best location on the whole island. Quiet, safe and central. Good breakfast Exellent air con in rooms Big beds Good housekeeping Pools are nice We paid £1500 for 2 weeks including flights and a nice room with a view. Worth it but no more would I pay. My advice: stay a week max then fly to another big island for another week.
by A verified traveler from colombia
High price low valuePosted Aug 3, 2017
Cons: Everything, begin with the staff,
Location: Nothing close, bad location, you do not have anything close, and the trasportatiom in the island us very expensive
Bad smell in room, noisy air conditioning, bad mainteinence of facilities, old facilities, the staff always expecting for tips, no matter the service, no beach hotel, the hotel has no beaches only rocks, smokers everywhere, but they say nosmoking place, even at the restaurant, good breakfast, the hotel is on a hill, so you need the golf car to move inside the facililties and that is an extracost, because yoy have to pay for every riide
by A verified traveler
Posted Jul 24, 2017
Overall stay was ok, but the staffs were not professional or helpful enough.
for Everyoneby A verified traveler from Singapore
All good except the rudeness of SPA staffPosted Jul 6, 2017
Just one rude SPA staff who hangup the phone on my wife during our checkout ruin our good impression.of the hotel. Other than this unhappy experience, it is a very nice hotel that one should not miss our.
for Everyoneby A verified traveler
excelent hotelPosted Jun 22, 2017
We stayed 1 night. Wish it was longer. Hotel is beautiful. EXcelent location. Friendly and helpful staff. Totally recomend.