Ratings based on 179 Verified Reviews

3.7 out of 5
81% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by Brent from Kuala Lumpur, Malaysia

Nice resort with great potential!

Posted Jan 7, 2016 on Hotels
Overall my stay was OK. I like this resort as it is a nice resort and has great potential but does need some updating and repairs. The location is nice as not all that far from Chewang Beach and Lamai Beach but you will need to hire a taxi or have your own transportation. Resort is built on a steep hill so be aware you will have some serious climbing, although resort does provide a golf cart to help get you around. The mattresses were old and terribly uncomfortable and the bedding, although clean, clearly needs some updating as well. Breakfast buffet was OK but wish they would keep the food warm as I'm not much of a fan for lukewarm food. Pool overlooking the ocean is great - spectacular view. I was disappointed to arrive at the hotel to be told I would have to pay for breakfast for my 6 and 7 year old when in my research of this hotel it clearly stated children 12 and under stay for free and it clearly stated breakfast was included with my booking showing up to 2 children being able to stay in the room. I argued with the hotel over this issue and ended up not having to pay but didn't appreciate having that thrown at me upon my arrival. Would I stay here again? Probably but will look at other options first.
3 out of 5
by Bharat from Kedah

Experience rulebook and not hospitality

Posted Dec 29, 2015 on Hotels
The hotel is a rule book. The reception staff is busy telling you what we are allowed and what not. They have everything in process but nothing in understanding. There are two pools. We went swimming in the evening and saw there is a towel counter besides the pool. When we asked the staff for towel. They asked us to climb up to the lobby going through the restaurant and sign some paper before we can get towels. On insisting that we do not want go drenched in water through a public area of restaurant and lobby, the staff present there went away and lit cigarette instead. The same story at other seaside pool which is almost a 400-500 feet climb from pool. We did not bother to ask for pool towels any more. They have shuttle to Chaweng beach which has following rule. Inform at least two hours in advance and still no guarantee. It is subject to availability at the time departure. If you want to swim the don't consider these pools. They are just three circular water body with about 20-30 feet in diameter. The breakfast is so so standard self service buffet with limited choices. We had to ask for refills every time. They are strict about the closing time of buffet. Overall, the hotel is build on steep terrain and not easy for elderly people. The mattress could have been better and refrigerator is for name sake does not cool anything. I don't thing I would ever come back here.
5 out of 5
by Juliane

This traveler left a rating score only Posted Oct 29, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from West Aussie

Beautiful view from infinity pool

Posted Aug 26, 2015
Pros: Setting beautiful, pool fantastic, massage centre lovely, room wood furniture very nice
Cons: The buggy mans attitude could be better, instead of a grunt a friendly smile
Location: Location great, close to shopping and beach
Lovely setting, great infinity pool, steep walk up to lobby and restaurant, can get a buggy but beware he gets grumpy at times. Rooms very nice furniture made of wood. Only one restaurant, great shrimp cocktail. The onsite massage centre was beautiful, massage was costly and my body scrub was very mediocre. All in all I would recommend it.
5 out of 5
by Biswajit from kolkata

Beautiful!!

Posted Aug 3, 2015 on Hotels
Just awesome! The location of the resort is mindblowing ideal for those looking for peaceful and silent alone by the ocean!
3 out of 5
by A verified traveler

Posted Jul 22, 2015 on Hotels
A good simple hotel although location isn't great. Not suitable for elderly or young families due to the steepness of the hill it has been built on.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 8, 2015 on Hotels
4 out of 5
by David from Solihull

Nice setting

Posted Jul 7, 2015 on Hotels
We booked 2 weeks but extended to a month, the duration of our stay. We did upgraded from 314 to 118 well worth the slight price difference. 118 is overlooking the massage spa with panoramic sea views. Wifi not available in the rooms and poor in reception and coffe in the room a bit hit and miss, we walked from our room to reception though a golf cart is available upon request. Advise getting laundry done 200 yards down the road as 40 baht a kilo, hotel charge per item and very expensive. Would stay here again though.
4 out of 5
by Craig from Minneapolis, MN

Rocky Rainforest Moubtain Retreat

Posted Jun 11, 2015 on Hotels
a nice rocky rainforest mountain retreat! off the main drag, transportation is manly taxi or motorbike. Not much as for restaurants. Picture is misleading to the untrained eye - there are private pools above the rocky treachery below. But these are nice for swims. Rooms are a log cabin feel with creaky wooden doors. Very interesting layout.
4 out of 5
by Kevin

This traveler left a rating score only Posted May 8, 2015 on Hotels