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customers got 100% off their flight in the last 30 days when booked with a hotel.
Checked Bags are under 5 kg and had to pay extra piece which is ok, but it would have been explain to me better by passanger service agent
The flight and the staff were excellent. The airplane itself needs upgrades and updates. the entertainment system was not working properly, the remote did not function and the movie would just stop in between and had to be restarted.
Usually on time, didm't miss ant connection
Horrible seat. Service from staff was good
Over all good flight
Great experience with Air India👍
The food was not good.
Improvement in In-Flight Entertainment is required (should be more modern). WiFi Onboard is essential but is currently not available for Air India flights
The toilets were not clean even not enough paper towels. Onle of them had a leak and out of use