Ratings based on 137 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Short drive to downtown Buffalo

Posted Sep 19, 2016
In town for a concert, easy drive to and from venue.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Last Leg of a Long Trip

Posted Sep 13, 2016
My husband and I had been on the road for 10 days, going the entire Great Lakes circuit. This was our last hotel stop before heading home, so we were really tired. We were pleasantly surprised by the comfort of the room and the super awesome continental breakfast. You let us end an epic voyage on a good one, Comfort Inn. Thanks!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

nice and clean and not too far from the mall.

Posted Aug 29, 2016
Pros: Free parking, free breakfast, good WiFi and a pool.
Location: Shopping and dining.
The hotel was nice and clean and they were very accommodating to all my needs.
Comment from Hotel Management
Aug 29, 2016 by Madison T. Front Desk., Hotel Management
Hi Marian, Thank you for your review! I'm glad you enjoyed your stay with us. We hope to see you back here again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Posted Aug 17, 2016
Clean Hotel, comfortable, great staff. In a busy area, but the street noise was not annoying.
Comment from Hotel Management
Aug 18, 2016 by Madison, Hotel Management
Hi Nancy, Thank you for your review! I'm so glad you enjoyed your stay with us. I'll make sure to share your compliments with our staff. We hope to see you again soon! Best wishes, Madison T. Front Desk
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2016
Excellent service, courteous staff, very good firm beds, fresh and hot breakfast, lots of space in the dining area to sit down
Comment from Hotel Management
Jul 9, 2016 by Madison T., Hotel Management
Thank you so much for your review! We're so glad you had a good stay with us. See you next time!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Favourite shopping hotel

Posted Jul 2, 2016
Pros: Complimentary breakfast, location, room size
Cons: Nothing
Location: Short drive from Walden. A great CVS close by; and a decent liquor store around the corner. We always get delivery from nearby Partners Pizza!
This is our favourite hotel when we come down to the US (from Canada) for a shopping trip. Comfortable, clean, and friendly. Excellent amenities - small but clean and fun pool, and excellent breakfast. Appreciate that rollaway beds are available for a small fee - so few hotels will allow this. And love the new addition of the refreshing lemon ice water in the lobby - a nice treat after checking in!
Comment from Hotel Management
Jul 2, 2016 by Madison T. , Hotel Management
Hi Molly, Thank you so much for your kind words! Our staff does their very best to accommodate all guests and make sure their stays are as good as possible. We always love having repeat guests like yourself :) Hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Family road trip to Niagara

Posted Jun 28, 2016
Pros: Very convenient location, immediately off highway. Across the street from a gas station is nice.
Cons: Eggs and sausage breakfast.
Location: Fat Bob's in downtown Buffalo has excellent ribs!!
Front desk staff wonderful. Room neat & clean. Enough variety in complimentary breakfast but eggs and sausage not to our palate. Donut Craze, which is very close by, bakes fresh and tasty donuts.
Comment from Hotel Management
Jul 3, 2016 by Madison T. , Hotel Management
Hi Terry, Thank you so much for the compliments! Our staff does their very best to keep the property in tip-top shape. We hope to see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Pet Friendly

Posted Jun 19, 2016
Pros: Pet friendly, friendly staff, convenient location
Cons: The chlorine was so strong we couldn't stand to be in the pool area.
Location: We had spent the day in Buffalo.
My husband and I were traveling through and needed a pet friendly hotel because of our dog. The staff at Comfort Inn was very friendly and attentive. The room was clean and comfortable and if there had been previous pets in our room you couldn't tell. The breakfast was about the norm for a continental breakfast offering eggs, sausage, waffles, assorted cereals, muffins, bagels and juice. The dining area was clean and well stocked. Both my husband and I would recommend this hotel whether it be for one night or several. I'm not giving it 5 stars because we opted not to use the pool due to the overwhelming smell of chlorine.
Comment from Hotel Management
Jun 20, 2016 by Madison T., Hotel Management
Hi Angie, Thank you so much for your kind words about our property! We always love having guests stay with their pets and are very glad you were able to find us :) I do apologize about the issue with the chlorine smell in the pool. I will be checking with our maintenance department to make sure that the chlorine levels are correct and where they should be. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall a comfortable and safe place.

Posted Jun 16, 2016
Pros: Staff, 24/7 snack and coffee/juice, breakfast, the renovated bathrooms
Cons: Smelly carpets, noisy A/C, noisy floors.
Location: Not much really. It is at the intersection of freeways. All you find is a 7-11 and a Wendy's that closes early. But it is a safe place.
Staff are great, building is partially renovated, but floors still make noise, specially where high traffic. The A/C was very noisy. The room was smelly until we ran the A/C for about an hour to refresh the air inside. Bathrooms nicely renovated and large. Good beds and beddings. Nice large fridge in the room. Breakfast was very good. What is lovely is 27x7 coffee, juice and cookies in the lobby. That gets you a healthy snack under 200cal when needed, instead of calling in a 5000cal pizza.
Comment from Hotel Management
Jun 17, 2016 by Madison T., Hotel Management
Thank you so much for your kind words! We hope to see you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and updated....close to highway

Posted May 2, 2016
Pros: Clean, updated, comfortable
Stayed here for one night. Location was very convenient as it was located very close to the highway. Appreciated the complimentary coffee, fruits and cookies that were available in the lobby. Clean hotel room and comfortable bed. Also has a nice, well-stocked breakfast buffet. Would definitely be back.
Comment from Hotel Management
May 6, 2016 by Madison T., front desk, Hotel Management
Thank you so much for the compliments! We're so glad to hear you enjoyed your stay with us here at the Comfort Inn and hope to see you again in the future!