Ratings based on 666 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2018
Good room, noisy guests. Breakfast bar was adequate. Fitnedd room was appreciated.
Comment from Hotel Management
Apr 25, 2018 by Brianna, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2018
Friendly, accomodating and helpful to our group. Just minutes away from attractions ee were visiting
Comment from Hotel Management
Apr 25, 2018 by Brianna, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brazil

Nice, clean and spacious room!

Posted Apr 16, 2018
Pros: Room space!!
Cons: Short stay to point
Location: A bit distant from some needs but would recommend to be by car
Very nice clean and spacious room with good beds!!
Comment from Hotel Management
Apr 21, 2018 by Brianna, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2018
The room had a smell like it prev. Allowed smoking.
Comment from Hotel Management
Apr 11, 2018 by K, Hotel Management
Thank you for taking time to let us know about your stay with us. Unfortunately even though we are a non-smoking hotel, people still do smoke in the rooms. We do our best to get the smell out of the rooms that people smoke in, but not all of it comes out.
5 out of 5
Recommended
for Everyone
by A verified traveler from ontario

Great as always

Posted Apr 9, 2018
Staff is courteous, helpful and pleasant. Breakfast was great, pool was relaxing. Room was clean and organized. Stayed many times before and will continue when I’m in the area.
Comment from Hotel Management
Apr 11, 2018 by K, Hotel Management
Thank you for taking the time to let us know about your stay with us. We are glad to hear that you are a frequent guest with us and we are glad you are going to continue staying with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Excellent experience.

Posted Apr 8, 2018
Clean,l and comfortable. All of the basics with some nice bonuses - the all day fruit/beverages/coffee/cookies was so nice when travelling with two young kids. The breakfast was really busy and seating was kind of difficult but it was the weekend. Staff were always working and happy to help. Small pool but we needed nothing more for our little family and the fact that it was salt water was nice!
Comment from Hotel Management
Apr 11, 2018 by K, Hotel Management
We are glad to hear your enjoyed your stay with us. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff, clean, great breakfast.

Posted Apr 6, 2018
The staff was very helpful and nice. It's pet friendly!
Comment from Hotel Management
Apr 11, 2018 by K, Hotel Management
Thank you for staying with us.
1 out of 5
by A verified traveler

Ruined my finances

Posted Apr 6, 2018
The hotel rep I called out of curiosity before arriving for my baby moon (I'm 7 months pregnant), was insanely rude to me and disrespectful in explaining that my card would not be accepted upon arrival, even though they had already charged me and taken the funds. She diverted me to Expedia to complain about a refund which has yet to be resolved. Do not use this hotel or Expedia as they have not linked up their systems in a way that is smart enough to decipher between accepted cards and funds by the hotel and ones that are not. Completely disappointed and will ensure that my money is returned.
Comment from Hotel Management
Apr 19, 2018 by Brianna, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Morton PA

Enjoyed

Posted Apr 6, 2018
The staff was extremely happy and friendly. The 1st night there an ssue with the TV. But once the problem could not be corrected, we were moved to another room immediately. Housekeeping did a wonderful job. I would go back. Plus I highly recommend
Comment from Hotel Management
Apr 11, 2018 by K, Hotel Management
Thank you for staying with us. I do apologize for the issue you and your family encountered the first night. I am glad to hear that we were able to accommodate you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Utica, NY

Comfort

Posted Mar 25, 2018
This hotel was very conveniently located. The hotel staff is amazing. I would definitely recommend this hotel.
Comment from Hotel Management
Apr 11, 2018 by K, Hotel Management
Thank you for staying with us.