Search Chelmsford Cottages

"fine"

"The hvac system doesn’t work. We had two mostly sleepless nights because the controls for the room hvac did not work. Heat was cool, cool, was heat, both were random. The room was alternately suffocating lay hot and icy cold. Crazy for a brand new building. Plus, they didn’t charge our car the first night as requested. On the positive side, the gym is excellent and the restaurant is very good."

"Room was beautiful! My only issue was the iPad was a little difficult to figure out for the lighting. Tried to turn odd lights in bedroom and bathroom lights went out as well. lol."

"Clean"

"The bed i"

"Room is huge. Bed and pillows are comfortable. HVAC on the noisy end when kicked in. A little noisy from the traffic on the roads by the riverside. Not enough cloth/towel rack in bathroom. Two shampoo bottles and one conditioner. Left message at front desk to change when housekeeping comes next day and didn’t. Had to call again. The boathouse restaurant breakfast time the staff is very slow and we are in a hurry. The utensils set also have 2 forks and 1 spoon but no knife. Makes sure wonder where the staff’s mind is: consistently to put incorrect redundant items. There is great free shuttle service to Harvard campus and beyond but so under “promoted.” Most people we come to meet who stay at the hotel don’t know so it’s quite under utilized. Overall still great experience but there are areas for improvement. "

"Very good experience"

"Dear Mr. Patel, I am writing to share feedback regarding my recent stay at the Bedord Plaza Hotel. This was my first time staying there. I have previsoulsy stayed at Patel hotels throughtout the country; and often seek them out as from most of my experience is that they are family run and show pride in ownership. While the location was perfect for a visit to Mintue Man Park; I felt it was important to bring to your attention several aspects of my stay that did not meet reasonable expectations. My goal in sharing this is to assist your team in improving the guest experience. Housekeeping & Cleanliness: Upon arrival, the room was OK; but their was some litter on the floor. It appears to have not been fully cleaned with stains on pieces of furniture. The air conditioner was not working; buttons did not work, and I had to unplug it. The morning breakfast did not have staples such as orange jucie or apple juice or even water to drink. Ther was an overall 'messiness' to the facility. I understand that unexpected issues can arise, but I felt these incidents reflected a need for updated equipment and improved housekeeping checks and overall management of this hotel. I believe in your hotel's potential, and I hope this constructive feedback helps in refining your service standards. Basically would I stay here aagain?; and as of now the answer is no. I hope you will make improvements for future geusts."

"Great location walking distance to Harvard."