Ratings based on 95 Verified Reviews

3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by Alison

A Rare Find

Posted Jul 22, 2017 on Hotels
Really nice hotel. Staff really welcoming and very helpful.
Comment from Hotel Management
Sep 13, 2017
Dear Alison, thank you very much for your review. We are looking forward to see you again. Kind regards Florian
5 out of 5
by Mrs J A

Excellent

Posted Jul 19, 2017 on Hotels
Hotel staff polite , friendly and service was top notch Food lovely and yummy coffees Would recommend this hotel 100%
Comment from Hotel Management
Jul 24, 2017 by GrahamMcG, Hotel Management
Thank you for your positive review of the Hotel We are delighted you enjoyed your stay and will pass your compliments onto the staff We do hope to see you again in the future
5 out of 5
by John

Traditional hotel

Posted Jul 18, 2017 on Hotels
It's a great traditional hotel.
Comment from Hotel Management
Sep 13, 2017
Dear John, thank you very much for your review. We are looking forward to see you again. Kind regards Florian
4 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk

Overnight in Chelmsford

Posted Jun 18, 2017
Pros: Large room, friendly staff.
Location: Centre of Chelmsford
Excellent staff, nicely refurbished large room, easy parking. Breakfast ok.
Comment from Hotel Management
Jul 12, 2017 by Management , Hotel Management
Thank you for your feedback. We look forward to welcoming you back soon.
5 out of 5
by Kevin

Posted Jun 5, 2017 on Hotels
Nice and clean hotel, very comfortable rooms and friendly welcoming staff
Comment from Hotel Management
Jul 12, 2017
Thank you for your feedback. We look forward to welcoming you back soon.
2 out of 5
by A verified traveler from London

Sauna/warren with poor wifi

Posted Jun 4, 2017 on Ebookers
This hotel is an overheated maze with no aircon and wifi that doesn't work!
Comment from Hotel Management
Jul 12, 2017 by Management , Hotel Management
Thank you for your feedback. This was a very hot period in the British summer and our heating was turned off. Our premier rooms do offer Air Con and standard rooms have fans available from our reception team. We will look into the matter of the WIFI to see if a access point was not working. Once again thank you for your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler from Oxfordshire

Great Hotel

Posted May 19, 2017
Pros: Its in walking distant of all that we need
Cons: No its great
Location: Essex cricket ground
We have stayed at this hotel many times over the years and have allways had great service
Comment from Hotel Management
Jul 12, 2017 by Management , Hotel Management
Thank you for your feedback. We look forward to welcoming you back soon.
5 out of 5
by A verified traveler

Another great stay at the County.

Posted May 11, 2017 on Hotels
Another lovely stay at the County Hotel. Rooms are clean and comfortable, staff are very pleasant and helpful. Great location, close to station and town centre. Easy parking.
4 out of 5
by Nicholas

Recommended option for central Chelmsford

Posted May 10, 2017 on Hotels
Friendly, clean and warm hotel located a short walk from the main railway station and close to the city's main attractions. Small but cosy room tucked away on the second floor to which there is no lift access (although staff offer to assist carrying luggage). Interior labyrinthine but clearly sign-posted (as it needs to be). Nice bar and restaurant. Difficulties with the WiFi, which I was told by a business contact later is not uncommon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
Well located with a very friendly and helpful staff and an excellent breakfast!