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Reviews of Baymont by Wyndham Chelsea

2.5 out of 5
Baymont by Wyndham Chelsea
1540 Commerce Park Dr, Chelsea, MI

Reviews

8.2

Very Good

Rating 10 - Excellent. 373 out of 845 reviews" "
Rating 8 - Good. 260 out of 845 reviews" "
Rating 6 - Okay. 110 out of 845 reviews" "
Rating 4 - Poor. 51 out of 845 reviews" "
Rating 2 - Terrible. 51 out of 845 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Business traveler
Disliked: Property conditions & facilities
It's a dump
Stayed 1 night in Apr 2024

8/10 Good

ANTHONY and Loretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything except a disappointment that the bathroom had one little hook on back of door and no towel bars. I really don’t like keeping a hand towel just laying on counter. And for two people one one can hang a wet bath towel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Cody

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the cost
Stayed 2 nights in Apr 2024

6/10 Okay

Brad

Business traveler
Disliked: Staff & service, property conditions & facilities
The hotel is in need of remodeling and the walls allow too much noise. The first room they put me in was dirty and in need of much repair. I complained and they moved me to a different room. It was at least clean and in better shape.
Stayed 1 night in Apr 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Great for the price!
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat .
Stayed 2 nights in Mar 2024

8/10 Good

John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good overnight stay. Clean room and bed. Staff offered an upgrade to King when we only booked a queen. Breakfast was basic continental. Not sausage, omelets etc. I would stay again, as price was good and convient for highway access.
Stayed 1 night in Mar 2024

10/10 Excellent

Holly

Stayed 1 night in Mar 2024

10/10 Excellent

Henry

Stayed 1 night in Feb 2024

10/10 Excellent

Henry

Stayed 1 night in Feb 2024

4/10 Poor

Lorraine

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheer drapes were torn and shredded.
Stayed 1 night in Feb 2024

6/10 Okay

Gird

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The staff were very accommodating. The first room we were given was dirty and the bathroom was not cleaned. When we went to the front desk to inform them they immediately changed us to a new room which was clean.
Stayed 1 night in Feb 2024

8/10 Good

Sara

Stayed 1 night in Feb 2024

10/10 Excellent

Doreen

Very nice staff
Stayed 1 night in Feb 2024

6/10 Okay

Melissa

Traveled with family and small children, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff is very friendly however the hotel itself needs some updates. Pool is cold, shower curtain smelled sour and the tub didn’t even drain so there was a rust spot in the middle of it. Had to hold the handle of the toilet down for a few seconds to flush and the sinks water was so loud it could be heard in the next room! There was free breakfast but it was just mediocre at best! All in all I’d say 2 to 3 stars in my opinion and that’s because of the great staff!!
Stayed 2 nights in Feb 2024

6/10 Okay

Courtland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom fixtures stained and need replacement.
Stayed 1 night in Dec 2023

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities
We ended up leaving our room after checking in -to ask the front desk to vacuum up the many crumbs on the bedroom floor in Room 107. We returned later that evening to a vacuumed floor but decided to leave and drive home instead of staying on questionable bed sheets…I did not ask for a refund because it was New Year’s Eve.
Stayed 1 night in Dec 2023

6/10 Okay

Paula

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bathrooms should be cleaner
Stay was fine although toilets could be cleaner. When I lifted up the toilet seat to use it there was dried urine underneath.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

Cristy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rose

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's affordable for short term stays like weekly conferences Easy access to I 94 and US 12. Dining available off of 52 and Main street Chelsea. Service clerks and housekeeping available at all times; The light breakfast is good. Swimming pool and gym (exercise) are in good conditions; Rooms are updated and clean. The heating/air conditioner is newer. Overall, I am satisfied with my overall experience and will definitely return !
Stayed 4 nights in Dec 2023

6/10 Okay

Michael, Petoskey

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Bathroom in need of updating. Too strong deodorizer. Dirty laundry left in the hallway.
Stayed 1 night in Dec 2023

2/10 Terrible

Shelby

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Creepy, Crawly Bugs
We did not stay at this location. We entered the room and noticed several bugs and droppings on the floor. We noticed additional bugs on the dressers and fridge space. They claimed to not have any other rooms to transfer us to, so we left.
Stayed 1 night in Dec 2023

6/10 Okay

Steve

Stayed 2 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Paul

Stayed 1 night in Nov 2023

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in Oct 2023

10/10 Excellent

Pamela

Stayed 1 night in Oct 2023

8/10 Good

Audrey

Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great value.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Corrinne

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Hotel room was not the cleanest. Shower was dirty and did not drain. By the time you were done showering you had several inches of water in the tub. Breakfast was limited.
Stayed 1 night in Sep 2023

4/10 Poor

Kristi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

James

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Damp musty room
Room was dated and very damp and musty smelling. Yes it was a football weekend but $270+ was ridiculous for this kind of weather condition
Stayed 1 night in Sep 2023

6/10 Okay

Polly

The towels were stained and the bathtub in bad shape. Breakfast was basic but nice.
Stayed 1 night in Sep 2023

2/10 Terrible

James

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel room was old, musty and damp. Understand it was a football weekend but the price was ridiculous for that room. Won’t go back.
Stayed 1 night in Sep 2023

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

6/10 Okay

Ronald

Traveled with family
Good location for what we needed, but way overpriced...
Stayed 1 night in Sep 2023

8/10 Good

David

Stayed 2 nights in Sep 2023

4/10 Poor

Jill

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would not recommend
When we got there our check in was fine but when we got to our room it smelled like mold. So i went to the front desk and they quickly put us in another room. The second room in the bathroom it lloked like someone tried to repair around the tub but looked like they didnt know whatthey were doing. Also had cob webs on the walls and in the corners.also none of the tables looked like had been cleaned they had what looked like spill makes from before and glass rings on them. When i opened the refrigerator it had a funny like musty smell to it
Stayed 1 night in Sep 2023

10/10 Excellent

ed

Stayed 2 nights in Sep 2023

8/10 Good

Arnold

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jeffrey

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Good place to stay, quiet
There was a black plastic fork under the desk when I arrived.
Stayed 1 night in Sep 2023

2/10 Terrible

Blake

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY VERY DIRTY
Absolutely disgusting hotel. As soon as we walked into the room it smelled very musty almost to the point that it was gagging. There was dirt and crud all over the walls and it didn't look like the showers were ever cleaned. The towels even had stains all over them. I would avoid this hotel at all costs.
Stayed 2 nights in Sep 2023

2/10 Terrible

Thomas

Disliked: Property conditions & facilities
Filthy rooms
Stayed 3 nights in Sep 2023

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sheets were stained. Bugs in bathroom. Dirty carpet. Food on floor.
Stayed 1 night in Sep 2023

2/10 Terrible

Winston

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room would have been fine it it was priced correctly. Its essentially on par with an 80/night room not 230/night that we paid. BTW for anyone reading this, I omitted the dollar signs because I was instructed to revise my initial review to exclude specifics on price. FWIW this is more problematic than the room not meeting expectations.
Stayed 1 night in Sep 2023

4/10 Poor

Donna

Traveled with family
Disliked: Staff & service
I had made my reservations 3 months in advance. I called the Baymont directly in the morning of my stay to make sure my reservation was fine and inform the hotel of a late check in. I was assured I had nothing to worry about and was told they won't give my room away however I arrived at the hotel around 12:30 am and my room had been cancelled. The hotel stated Expedia over booked the rooms.
Stayed 1 night in Sep 2023

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very clean and nice staff. Need to heat the pool so that the kids could enjoy it though!
Stayed 1 night in Sep 2023