Ratings based on 2,872 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2018
Courteous and clean. Welcoming staff. Good location.
3 out of 5
by A verified traveler from Bridgewater, NJ

Average Hotel - no value for money

Posted Feb 21, 2018
Below average room and bath room. Descent breakfast, didn’t know you don’t get Hilton points if you have booked through Expedia. I usually book through hotel sites and use Expedia for airlines. Now I know.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel!

Posted Feb 19, 2018
The location was awesome , staff excellent, and let’s not forget those warm fresh chocolate chip cookies.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hyderabad

Comfortable stay and amicable staff

Posted Feb 12, 2018
Quaint rooms, friendly staff and a delicious breakfast, combined with THE perfect location - right near Madison Square and Penn Station, make this a perfect hotel, especially for long stays. Price was fair when we stayed in the winters, and the in room microwave, breakfast, and hot chocolate ensured that we could enjoy a nice stay even inside the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from alabama

Close to everything

Posted Feb 7, 2018
Great place close to subway friendly staff hot breakfast and cookies. Great
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Great service. They care.

Posted Jan 24, 2018
Pros: Location and service.
Cons: Loud couple next door revealed slightly thin walls. They shut up after a while, tho.
Location: Heart of town...Penn Station, Times Square, Empire State Bldg, Macy's flagship, subway, buses all nearby.
Asked for a fridge during check-in, and had one delivered in minutes. They called soonafter to ensure all was fine. All-day coffee, fruit, cookies. Real breakfast. Right in heart of town, nice stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle, WA

Posted Jan 18, 2018
It was good staying here, room was good and clean . Breakfast was good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Madison Square Garden

Posted Jan 10, 2018
Great location and quiet despite being in a busy area. The bed was comfortable, which is key. The bathroom is tiny. The room worked for 1, but would be small for more
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2018
Good experience. The dining room staff super helpful. The staff very friendly. The room clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

nice hotel

Posted Dec 25, 2017
Hotel location. Is perfect and nice rooms But it is just small hotel Staff is wonderful and service as well