Ratings based on 2,691 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from WA

Good hotel in a central location

Posted Aug 12, 2017
Pros: See review pros
Cons: See review cons
Location: See review
Pros: - Excellent location - near many subway lines, Herald Square / Ktown, Empire State, everything within walking distance (food, restaurants, bars, etc.) - Front desk staff are very friendly, and cookies are served in the afternoon - Room had a microwave, fridge, coffee/tea, TV with lots of channels - Bathroom was clean and had all basic toiletries - Gym was decent - Lounge area kinda small, but has a couple of tables for working. Business room is decent. Cons: - Windows are not double-pane, so street noise can be heard easily. There was lots of construction going on at the time. - Elevator doors make a lot of noise and can be heard from the room. - Room doors slam loudly so can be heard all night - No in-room safe - Internet can be slow at times, even when using the wired option. Also having to renew the internet everyday can get annoying. - Other than the desk chair, there's no place to sit down except on the bed due to space limitations
4 out of 5
Recommended
for Everyone
by A verified traveler from Providence, RI

Great spot in midtown

Posted Aug 9, 2017
Pros: Location, complimentary business center with printers, staff.
Cons: Not much, considering the price range.
Location: It's in the heart of midtown. There's a subway station half a block away, and Penn Station is a 5 minute walk. Everything in NYC is within reach.
3 blocks from Penn Station, but on a relatively quiet block. Easy access to multiple subway stations. Friendly staff, clean rooms, great value. No complaints at all.
5 out of 5
Recommended
for Everyone
by A verified traveler from Beauce, QC

Great place, nice price

Posted Jul 21, 2017
Located in the heart of Manhattan and at a few minutes of walking to most New York attractions, my stay at this hotel has been awesome. My only suggestion: better Wi-Fi speeds and coverage would be most welcome
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Friendly, clean, close to everything.

Posted Jul 19, 2017
Close to everything. Staff was great at recommending restaurants. Like Murray's Bagels for breakfast. Valet parking was great. The jug of cool fruit water in lobby was very appreciated when walking in on a hot day.
4 out of 5
Recommended
for Everyone
by A verified traveler

A good hotel, perhaps best in its price class

Posted Jul 17, 2017
Pros: the price, general condition, and location
Cons: no suggestions
Location: The hotel at th corner of 28th and 6th Ave.; visitors need to do a bit of homework to see how this fits their needs. Public transport easily at hand
This is a well-run hotel, with all that one would expect. Friendly, helpful staff, quiet rooms (I was on the back side of the hotel), ample breakfast, good location for my interests, and all well maintained.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Excellent hotel

Posted Jul 16, 2017
Nice hotel, good location, good staff. That is all
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to restaurants walking distance of shop

Posted Jul 16, 2017
Pros: The hotel is located in Chelsea it's nice to wake up to come outside the hotel and see flowers.
Cons: The outside sitting area could be a little nicer.
Location: The outside sitting area could be a little nicer. Very convenient getting a cab restaurants good location.
Nice close to restaurants walking distance of shopping.The hotel is located in Chelsea it's nice to wake up to come outside the hotel and see flowers.
4 out of 5
Recommended
for Families
by A verified traveler from Mumbai, India

Nice Hotel conveniently located in Manhattan

Posted Jul 15, 2017
Pros: Location
Cons: Rooms are small. Breakfast could be added as complimentary
Location: Very conveniently located close to State Empire Building in Manhattan
We reached 11.45 am and were promptly allotted room even though check in time is 3.00 pm
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
Nice hotel but nothing special about it. Close to lots if shopping and the staff was friendly.
Comment from Hotel Management
Jul 17, 2017 by sunseri, Hotel Management
Hello, Thank you for your comments. We are thrilled to know that you found us conveniently located and our staff was friendly. We look forward to proving you with an even better experience upon your return. See you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2017
It was pleasant, clean and excellent staff. The staff provided snacks and umbrellas for us. The location was near the subway stations and few minutes away from time square. I would stay here again.