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An unbelievable experience from the moment we arrived to the moment we left. Happy, friendly, experienced helpful staff. Thank you for the lovely upgraded room and free prosecco offer (which sadly we didn't have any time for).
Normally reliable, the staff were under-manned in the kitchen so cooked breakfast was initially wrong then failed to arrive before we had to leave. But on check out the receptionist cancelled all charges for breakfast as compensation. The room was very well appointed and super clean. There was an ...
Lovely hotel with great grounds. Great for families. Restaurant was great, and the bar has excellent cocktails. Outdoor pool and spa also excellent. My only criticism was that it was quite warm when we were there but the rooms are not air conditioned. The front desk gave us some fans which really ...
Staff very helpful, food good, parking limited. Convenient location to get to other towns in the area for sightseeing which is why we visited the area.
Hotel going through extensive expansion and refit. Had unsettling influence on stay , although was advised of inconvenience.They tried their best , but it did diminish the impression of the hotel
I stayed at this hotel in August 2017 as part of a large group (we had several rooms) and was very happy. The booking process was easy, checking in was simple and fast on arrival, and we were very happy with the rooms. Everything was clean, the hotel staff were friendly and helpful, and the services ...
Hotel staff were excellent - both at check-in/departure and at the bar. Room was a bit small, but still very nice. Location was within just a few min walk of downtown Cheltenham. Very convenient.
Lovely 16th century manor house in a great Cotswolds location. Spacious rooms. Beautiful grounds. The brasserie restaurant is really good. Staff are helpful and friendly but not too intrusive.
We were very warmly greeted on our arrival. The room was well appointed and the bed very comfortable and we had all the amenities that we needed. It was lovely to have iced tea served before bedtime and the pre breakfast croissants and fresh orange juice outside our room in the morning was very much ...
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