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Reviews of Hotel Chemnitzer Hof

4.5 out of 5
Hotel Chemnitzer Hof
Theaterplatz 4, Chemnitz, SN

Reviews

8.8

Excellent

Rating 10 - Excellent. 110 out of 233 reviews" "
Rating 8 - Good. 99 out of 233 reviews" "
Rating 6 - Okay. 17 out of 233 reviews" "
Rating 4 - Poor. 7 out of 233 reviews" "
Rating 2 - Terrible. 0 out of 233 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic 1930s hotel, convenient central location, helpful staff. Our room had a view of the beautiful gothic church just behind the hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Martyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely suite with lots of space and nice decor
Our suite was amazing. Lots of space and beautifully equipped. The staff were very helpful and parking was conveniently located underground at the rear of the hotel.
Stayed 1 night in Jan 2024
Response from Jana Jahn on Jan 31, 2024
Dear guest,thanks for your stay and your very positive feedback.We would like to welcome you again. Your Team of Chemnitzer Hof

10/10 Excellent

Jitka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant accommodation in the city center
Greatly located hotel in the city center with a perfect car parking. The hotel environment is pleasant, the rooms cozy, the staff very kind and helpful.
Stayed 1 night in Oct 2023
Response from Jana Jahn on Oct 31, 2023
Dear Guest,thanks for your stay and your positive response. We would like to welcome you again.Your team of Hotel Chemnitzer Hof

8/10 Good

Evan, Lond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in convenient location. Clean, comfortable and with friendly helpful staff.
Stayed 1 night in Jun 2023
Response from Jana Jahn on Jul 11, 2023
Dear guest, thanks for your stay and your positive response.We would like to welcome you again.Your team of Hotel Chemnitzer Hof

8/10 Good

Marcel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Jana Jahn on Jun 12, 2023
Sehr geehrter Gast,wir freuen uns dass Sie bei uns waren und würden Sie gern wieder bei uns begrüßen.Ihr Team vom Hotel Chemnitzer Hof

8/10 Good

Joerg, Sewickley

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, safe, quiet, clean.
Stayed 1 night in Nov 2022
Response from Jana Jahn on Dec 27, 2022
Sehr geehrter Gast,wir danken Ihnen für Ihren Aufenthalt und die positive Bewertung.Gern begrüßen wir Sie wieder bei uns.Ihr Team vom Hotel Chemnitzer Hof

8/10 Good

Gaynor

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, ample room, attentive staff.
Very conveniently located near the train station. The room has large by European standards. The staff was very attentive. (Able to check me in early with an upgrade, brought me extra pillows). The hotel has a bit of an Ostalgie vibe to it (this is former Karl-Marx-Stadt, after all), which gives it some charm.
Stayed 1 night in Oct 2021
Response from Jana Jahn on Oct 31, 2021
Dear guest, thanks for your stay and your positive response. We would like to welcome you again. Your team of hotel Chemnitzer hof

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but poor soundproofing and gym
Friendly staff. One of the worst fitness facilities I have seen. The church bells next door to the hotel are very loud and wake you up - they need to install triple glazed windows to block it.
Stayed 3 nights in Dec 2019
Response from Jana Jahn on Dec 30, 2019
Dear guest, thanks for your stay and your honest feedback. Our fitness area will be renovated next year. For your next stay we reserve you an room away from the church. Your team of Hotel Chemnitzer Hof

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Jana Jahn on Dec 26, 2019
Sehr geehrter Gast vielen Dank für Ihren Besuch. Gern begrüßen wir Sie wieder bei uns. Ihr Team vom Hotel Chemnitzer Hof

10/10 Excellent

Verified traveler

Liked: Staff & service
Very nice hotel and excellent service staff and fast service
Stayed 2 nights in Nov 2019
Response from Jana Jahn on Dec 1, 2019
Dear guest, thanks for your stay and your very good response. We would like to welcome you again. Your team of Hotel Chemnitzer Hof

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019
Response from Jana Jahn on Sep 19, 2019
Sehr geehrter Gast, vielen Dank für Ihren Besuch und die Bewertung. Gern begrüßen wir Sie wieder bei uns. Ihr Team vom Hotel Chemnitzer Hof

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this was a wonderful hotel to stay in, very large clean rooms
Stayed 3 nights in Aug 2019
Response from Jana Jahn on Aug 31, 2019
Dear Kevin, thanks for your stay and your positive feedback. We would like to welcome you again. Your team of Hotel Chemnitzer Hof

8/10 Good

Graham

Liked: Cleanliness, property conditions & facilities, room comfort
Touring Germany on motorcycle
Overall good but a hotel that is business or wedding orientated Nice and clean both in hotel and bedrooms but noisy to an extent that earplugs are provided in the rooms Food was good parking was a bit disjointed but ok
Stayed 1 night in Jul 2019
Response from Jana Jahn on Jul 6, 2019
Dear guest, thank you very much for being with us and for your evaluation. We will gladly reserve a quieter room to the inner courtyard for your next visit Your team of Hotel Chemnitzer Hof

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in the heart of the city
I have stayed in this hotel several times. Since the renovation, it is even better and more comfortable than it was. The location is great, next to the train station and in the heart of Chemnitz.
Stayed 2 nights in Jun 2019
Response from Jana Jahn on Jul 6, 2019
Dear Isabelle, Thank you for your renewed visit. We are pleased that you like the hotel better after the renovation We look forward to welcoming you back soon. Your team of Hotel Chemnitzer Hof

6/10 Okay

Richard

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
My room was on the 3rd floor which was being renovated, why you would allocate my room right next to the renovation work being done doesn't make sense. The hotel was not fully booked so no explanation for this
Stayed 3 nights in Feb 2019
Response from Jana Jahn on Mar 3, 2019
Daer Richard, thanks for your stay and very sorry for the trouble with the renovation workers. You booked the premium categorie which is situated in the 3rd floor. We don´t know if you asked the reception for a new room. We apologize for this and would be glad to welcome you again. Your team of Hotel Chemnitzer Hof

6/10 Okay

Alex, Montreux

Liked: Cleanliness, property conditions & facilities
Useful location if travelling to Poland
This was the second time I stayed here in the past 6 months. In my case, Chemnitz is a hassle-free stop-over to Poland and the hotel is well located in town and has a huge underground car-park, which I need. The only disappointment was that whilst room service was listed as “24 hours” that only came down to delivering drinks because the kitchen stops at 22:00 and I arrived at 22:30. Never mind, the bar in the hotel opposite (Opera Hotel) has a bar menu and is open until 1a.m.!;
Stayed 1 night in Feb 2018
Response from Jana Jahn on Feb 25, 2018
Dear Alex thanks for your second time in our Hotel. Sorry for the disappointment with the kitchen-opening-times. Our opening hours provide for a kitchen closing at 22:00. We would like to welcome you soon. Your Team of Hotel Chemnitzer Hof

10/10 Excellent

Horst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

10/10 Excellent

kim, kentucky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy bed
Stayed here for. Week while visiting daughter in chemnitz. Super comfortable bed. Very nice room. We had the king suite.
Stayed 2 nights in Oct 2017
Response from Anja Hofmann on Nov 10, 2017
Dear Guest Thank you for being a guest of our house. We are pleased that you have felt comfortable with us and hope to welcome you back soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel.
A quality hotel very close to the centre of Chemnitz. The room and the service were brilliant. I highly recommend this hotel.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Sehr geehrter Hotelgast, herzlichen Dank für Ihr sehr positives Feedback. Wir freuen uns, dass Sie sich bei uns wohl gefühlt haben und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Ihr Team des Hotel Chemnitzer Hof

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel near the train station and city centre
This hotel is of good quality and has good services. Room was large and comfortable. A little dated in décor but a very suitable room. Welcome gift of food and mineral water was also good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Shaked, Jersualem

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, neighboring church is a bit noisy.
Really nice hotel with a good breakfast spread. The church next to it is a bit noisy sometimes.

10/10 Excellent

Eoin, Gdansk / Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid 4 star hotel. Would fully recommend it!
4 days business trip. Had the quiets room that I could possibly imagine. Very comfortable beds.

8/10 Good

Leanne, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Close to train station and shopping with a nice little park beside. Restaurant was a little expensive. There is a smoking room for smokers on the main floor.

8/10 Good

Oliver, Cumbria, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay
Lovely hotel with excellent staff. Lovely location near to bars and restaurants.Breakfast choice was good for continental and room was airy and relaxed. Overall a lovely hotel and we really enjoyed our stay. One very small criticism was that when having a drink in the bar it would have been nice to be given nibbles. We have stayed in other hotels that have done this and it feels like the hotel is giving a little extra to the customer. Everything else was perfect. Well done all

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean room.
Our room was spacious and clean. The front desk attendee was friendly and helpful. We enjoyed the included breakfast.

10/10 Excellent

Horst, Odenthal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff, excellent service, great location close to the opera, excellent dinner. We definitely book this hotel for our next visit.

8/10 Good

Mohamed, Wiesbaden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel evaluation
Good

8/10 Good

Hazel, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great price!
Centrally located overlooking the Opera House. Walking distance to local resturants and city centre. Complimentary breakfast was fabulous with lots of variety. Rooms a litte warm and only two towels for three guests was strange. Otherwise great experience.

10/10 Excellent

TheL0r4x, Leipzig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"1920s via DDR" style with modern updates
Neat hotel style. Originally hit it stride in the 1920s and it retains much of that charm. Clearly updated post-war in a good example of the DDR style (basically a late and stripped down post deco). Modern updates to the bathroom and some common areas that are in good taste. Staff very friendly and kind tho English isn't generally their best language. Hotel well situated a block from the train station, beside the opera house and very close to the inner town of Chemnitz. Didn't try the internet but otherwise would recommend for pleasure and business.

8/10 Good

Jack, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 stars well earned
Staff spoke english and were friendly, more than happy to help. Cleaning staff had access to my money and gadget within my room and took none of it. Instead placing it all neatly on the table awaiting my return. Very well done.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Nice hotel but rooms Disappointing
Hotel rooms are a little bit dated. Had reserved a comfort double but got two single beds pushed together with two separate quilt covers. Didn't really live up to my expectations especially given the price I paid to stay.

8/10 Good

DavidMendel, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice old style hotel
Comfortable hotel with excellent breakfast. Easy parking and good internet in a beautiful old part of town

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
typical East German grand hotel modern 1970 style
Good, but there was a soft background noise in my room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
dependable as usuaul!
A reliable city centre hotel within easy walking distance of the centre of Chemnitz. Hotel has old style charm and is very dependable. I've stayed there a few times. Easy access to underground parking below the hotel. A very good cigar shop is a few steps left from the hotel front door.

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfecr location, staff, room, food can't fault
the hotel was in a perfect location close to railway station, and centre of town, staff very friendly and helpful. food fantastic and not overpriced.will defineatly use again if I'm in the area or recommend to others

10/10 Excellent

Michael, Hamburg

Stayed 1 night in Apr 2024

10/10 Excellent

Thorsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jana Jahn on Mar 29, 2024
Sehr geehrter Gast,wir bedanken uns für Ihren Besuch und würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen.Ihr Team vom Hotel Chemnitzer Hof

10/10 Excellent

Dagmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vielen Dank!
Stayed 1 night in Feb 2024
Response from Jana Jahn on Feb 6, 2024
Sehr geehrter Gast,vielen Dank für Ihren Besuch.Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen.Ihr Team vom Hotel Chemnitzer Hof

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jana Jahn on Jan 31, 2024
Sehr geehrter Gast,wir freunen uns dass Sie bei uns waren und erwarten gern Ihren nächsten Besuch.Ihr Team vom Hotel Chemnitzer Hof

10/10 Excellent

Dieudonnee Betuelle

Stayed 1 night in Dec 2023
Response from Jana Jahn on Jan 31, 2024
Sehr geehrter Gast,wir danken Ihnen für Ihren Besuch und würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen.Ihr Team vom Hotel Chemnitzer Hof

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra hotell
Mycket bra hotel. Centralt beläget. Väldigt trevlig personal. Frukosten var mycket bra. De hade dessutom ytterligare en mycket bra service och det var att man medhjälp av nyckelkortet fick åka gratis i kollektivtrafiken.
Stayed 2 nights in Dec 2023
Response from Jana Jahn on Jan 31, 2024
Dear guest,thanks for your stay and your positive response.We would like to welcome you again.Your team of Hotel Chemnitzer Hof

8/10 Good

Rudolf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentral gelegen, Bad wie neu, Frühstück gut und reichlich
Stayed 1 night in Nov 2023
Response from Jana Jahn on Jan 31, 2024
Sehr geehrter Gast,vielen Danl für Ihren Besuch und das tolle Lob.Gern erwarten wir Ihre nächste Reservierung.Ihr Team vom Hotel Chemnitzer Hof

4/10 Poor

Liliana

Stayed 1 night in Nov 2023
Response from Jana Jahn on Jan 31, 2024
Sehr geehrter Gast,wir danken Ihnen für Ihren Besuch und freuen uns Sie bald wieder bei uns begrüßen zu dürfen.Ihr Team vom Hotel Chemnitzer Hof

10/10 Excellent

Filip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff at central location. Good restaurant.
Stayed 2 nights in Nov 2023

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023