Ratings based on 244 Verified Reviews

4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Japan/USA

Nice hotel in City center

Posted May 12, 2017
This was on of the best hotels ive stayed in, its a short walk from the Subway and Tianfu Square. ATMs and stores are close by and walking northeast you will find more shopping Areas including Chun Xi Lu shopping district. Every part of Chendu was accessible from here due to its Central location. Hotel was very nice, full size room with full amenities, hotel is connected to a mall on the first floor that has many high end stores. There is Resteraunt pool and spa the 7th floor and room service. My room had a kitchen and washing machine/dryer combo. This hotel really made my stay in Chengdu enjoyable, staff was helpful and taxis were easy to call from the lobby. They will want a security deposit of at least 1000 yuan when you check in, this was a great hotel.
Comment from Hotel Management
May 14, 2017 by Reginald Wang, Hotel Management
Dear Kennady, Thank you so much for your review to tell us your pleasant staying experience. We are quite happy to have you staying with Fraser Suites Chengdu, we all staff commit to deliver the excellent services for each customer and as a priority of making guests satisfactory. We all are anticipating you and your families to come back us once more. Your Sincerely, Reginald Wang
5 out of 5
Recommended
for Everyone
by A verified traveler from spore

Good location

Posted Apr 29, 2017
Enjoy the stay as it is close to metro and close working distance to attractions
Comment from Hotel Management
May 9, 2017 by Reginald Wang, Hotel Management
Dear Guest, Thank you so much for your positive comments on your staying experience. we are still creating " home away from home " for each guest and looking forward to getting back to stay with us. Your Sincerely, Reginald Wang
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, beautiful/clean rooms.

Posted Apr 26, 2017
The hotel location was very convenient. We got a family suite and the rooms were all very tidy and neat. Amenities in the room were perfect and the kids loved the indoor pool. Overall, a very good experience with this hotel. Will definitely look up their hotels again.
Comment from Hotel Management
May 9, 2017 by Reginald Wang, Hotel Management
Dear Guest, Thank you so much for your positive comments on your staying experience. we are still delivering superior services for each guest and looking forward to getting back to stay with us. Your Sincerely, Reginald Wang
5 out of 5
Recommended
for Everyone
by A verified traveler from perth australia

Central spacious hotel

Posted Apr 23, 2017
Loved staying here great location great staff really close to the centre of Chengdu close to the subway and shops lots of surrounding shops and food. The family will definitely be coming back here
Comment from Hotel Management
May 9, 2017 by Reginald Wang, Hotel Management
Dear Guest, Thank you so much for your positive comments on your staying experience. we are still creating " home away from home " for each guest and anticipating you and your families to get back to stay with us. Your Sincerely, Reginald Wang
5 out of 5
by Minglei

Best

Posted Apr 22, 2017 on Hotels
As a native who was born and grew up in Chengdu, the stay in Frasier is so impressive and pleasant. The location, service, price and convenience are the best among my over 40 countries world traveling. We got a suite which feels like at home, and so glad to have this feeling in my hometown.
Comment from Hotel Management
May 9, 2017
Dear Guest, Thank you so much for your positive comments on your staying experience. we are still creating " home away from home " for each guest and looking forward to getting back to stay with us. Your Sincerely, Reginald Wang
5 out of 5
by A verified traveler

Fantastic stay

Posted Apr 19, 2017 on Hotels
Service is excellent. The staff is very friendly and helpful. From planning the local trip to buying the train tickets, they did help us out a lot. Location is convenient and it is just 5 min walk to the subway station.
Comment from Hotel Management
May 9, 2017
Dear Guest, Thank you so much for your positive comments on your staying experience. we are still creating " home away from home " for each guest and looking forward to getting back to stay with us. Your Sincerely, Reginald Wang
5 out of 5
by chin kong

short stay in chengdu

Posted Apr 5, 2017 on Hotels
centrally located hotel,,,, check-in may be abit slow,,, but staff is always full of smiles , rooms are nice with comfortable bed n even tv in bathroom(1 bedroom suite), highly recommended
Comment from Hotel Management
May 15, 2017
Dear Chin Kong, Thank you so much for your review on the your staying experience, we have noted that the check-in service needs improving. We are committing to deliver excellent services to each guest to live up to their expectation. we are very much looking forward to serving you again. Your Sincerely Reginald Wang
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Singapore

easy to get a cab. Near to tourist locations

Posted Mar 27, 2017
Pros: The room comfort. Central Location
Cons: Some frontline staff could be more friendly. Maybe it could be due to the design of the front desk counter.
Location: Visiting the 'Wise and Narrow Street' is a must. Interesting. Full of activities. Full of sights and sounds and photo spots. And shopping.
positive. Pleasant. Would return again should work bring me to Chengdu
5 out of 5
Recommended
for Everyone
by A verified traveler

Spacious rooms and friendly ataff

Posted Mar 27, 2017
The apartment/room was very spacious with a full kitchen, living room, and separate bedroom. The hotel is conveniently located near numerous restaurants. Finally, the hotel staff was very friendly and helpful.
5 out of 5
by Sven Erik

This traveler left a rating score only Posted Mar 23, 2017 on Hotels