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Reviews of Millennium Hotel Chengdu

4.5 out of 5
Millennium Hotel Chengdu
No.41, South Shenxianshu Road, Hi-tech District, Chengdu, Sichuan

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 63 reviews" "
Rating 8 - Good. 17 out of 63 reviews" "
Rating 6 - Okay. 4 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mae

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful. There was someone at the front desk who spoke and understood English which was helpful. Good location and easy to catch a taxi.
Stayed 4 nights in Nov 2019
Response from Marcom on Dec 4, 2019
Dear customer, Thank you for staying at Millennium Hotel Chengdu. Thank you very much for your feedback and we are pleased to hear that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back in the near future. Best Regards!

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and fragrant hotel
The hotel was comfortable and had excellent facilities, including a sauna. The staff were really helpful and made sure we got to the airport on time. On the down side, not great for public transport links. The water pressure in the shower was good, but this kind of made the shower cubicle leak, which in turn made the floor pretty slippery. My partner also complained about the cost of breakfast, but I think approx. 130rmb is par for the course in these kinds of places.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nickel and Diming is Annoying
The room was comfortable and clean. The area had some good food but not easy to get to other parts of the city without a taxi. They nickle and dimed us for the snacks that were put on the coffee table. Other hotels executive suites I've stayed in had free minibars so I was surprised to get charged for potato chips and peanuts. Other than that disappointment our bathtub's drain was broken. The water wouldn't drain out. They fixed it promptly the next day but we didn't want to try our luck again. The executive lounge was alright. Some of breakfast items it was hard to tell how long they'd been on display. In the evening they had a decent assortment of liquor and good snacks.
Stayed 3 nights in Sep 2018

10/10 Excellent

Keith

A good choice to avoid the very centre of town
Well located hotel if you're not looking for the dead centre of town. There are quite a few bars, coffee shops and a good mix of restaurants in the area. Metro is 10 minutes walk then easy to get to the centre. Airport is about 20 mins away. The hotel has good facilities so all up it's a good choice.
Stayed 1 night in Aug 2018

10/10 Excellent

Keith

Very good hotel
A good, well-appointed hotel with good facilities. Some Chinese does help thought with the local staff.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown
Beautiful hotel downtown Chengdu. All amenities and staff was very friendly. 5 minute walk to the Metro.
Stayed 2 nights in Jan 2018
Response from Hotel Marcom on Mar 20, 2018
Thanks for choosing our hotel, it’s our great honor to provide comfortable service for you. We will keep on going to increase our quality and hope to come back again.

10/10 Excellent

Daniel, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities, service, and neighborhood
Everything about this hotel was excellent, from the rooms themselves to the service. Our greatest surprise was the neighborhood. We decided to take the subway back one night and discovered an incredible hot pot restaurant nearby, along with what clearly looks like an upscale shopping district. Highly recommended.

10/10 Excellent

Daniel, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities, service, and neighborhood
Everything about this hotel was excellent, from the rooms themselves to the service. Our greatest surprise was the neighborhood. We decided to take the subway back one night and discovered an incredible hot pot restaurant nearby, along with what clearly looks like an upscale shopping district. Highly recommended.

8/10 Good

world traveller, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good atmosphere
A good hotel but about 20 mins from the city centre. Taxis are so cheap in Chengdu meaning that doesn't really matter though. You won't find anything good to do within walking distance of the hotel, lots of slums and poverty, nearby apartment blocks so deteriorated they look like they're about to collapse. If you just want a base to spend your time with a few trips out, this hotel is perfect as it's very westernised and has an excellent restaurant which always seemed to be open. If you want to wander round exploring without using taxis, stay in the city centre where it's not so run down. All in all a posh hotel that's very comfortable with good facilities.

10/10 Excellent

Schpundy, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
My wife and I needed to overnight in Chengdu and chose this hotel. Good choice!!

6/10 Okay

Verified traveler

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and great staff.
This hotel is on par with what i would expect. I would stay here again.

10/10 Excellent

Jennifer, Kunming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location, great service
We loved this hotel! We were only going to stay one night, but our flight was cancelled and we gladly signed up for another night. This hotel was wonderful. We really enjoyed how pretty the Christmas decorations were, a little taste of home. The Concierge, David, was extremely knowledgable and helpful. He really went the extra mile to make sure we knew where we were going! The room itself was comfortable, clean and a good value. We will be repeat customers for sure!

10/10 Excellent

Quek Soo Kiow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pam, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
Concierge desk very helpful in answering our questions and providing advice. They had also been very responsive to e mail questions prior to our stay regarding organizing tours.

10/10 Excellent

David, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but a long way from anywhere
The hotel was fine. The staff are courteous and facilities good. Chengdu is a big city and it takes a while to get anywhere from the hotel. There is a nice park across the road, and some shops witin walking distance.

8/10 Good

Michael, Australia - TAS - Launceston

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Affordable; Service: Good; Cleanliness: Pleasant;

8/10 Good

Gilbert & Gardiner, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel for business - close to exhibition
Excellent service and good room considering the price.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel. Nice area. Go everywhere by taxi and sights to be seen close. Probably one of the best hotels in Chengdu for the price.

10/10 Excellent

Samantha, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Great deal; Service: Courteous, Staff know basic English ; Cleanliness: Gleaming; Great gym, close to restaurants within walking distance, European streets nearby are lovely, and there are parks across the road.

10/10 Excellent

Tim, Fort Myers, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Chengdu
The Millennium Hotel is a beautiful hotel in a great area. They have nice people working there and a very comfortable room. There are many restaurants and a nice park in walking distance. It was also an easy cab ride to the airport and the downtown area where we went shopping and saw a show at a tea house.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but needs free WiFi in the rooms!
The only problem with the hotel is that they do not offer wireless (WiFi) in the rooms. I have multiple devices and all work off of WiFi and I have to go downstairs to the lobby or to the Starbucks next door to get access. Also, access today should be free, especially if you are paying for a room!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good China Hotel for English Speaking Guest
All staff spoke english, area was clean and safe with local shops and diners to walk to.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Fantastic. The rooms are nice and comfortable. Panda visit is great!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Room was immaculately clean...the housekeeping even folded all my clothes that I had thrown on the floor after I arrived in my wearied state from traveling! The bath tub was awesome...very large and very relaxing...towels and toiletries replenished daily....the blankets on the bed were so soft (down comforters, I think) and the linens were high grade...lighting, carpets, everything was the best. I want to come back to Chengdu just to stay at this hotel. There is a Starbucks just next door for those of us who can't live without it, lol. Service was par excellence.

10/10 Excellent

Marj, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
" A Wonderful 5 Star Hotel experience"
We stayed at the Millennium Chengdu for 4 nights in a Club room. It was an excellent rate and included a complimentary breakfast, free internet, snacks and evening drinks. The room was tastefully decorated with a luxurious marble bathroom which had plenty of storage for toiletries and sundries. The only complaint I can make is the insufficient lighting in the bathroom which seems to be a common problem in hotels and the unsatisfactory cleaning of the bath tub. The air conditioning worked beautifully and we were able to reduce the temperature and sleep under the down duvet. Most hotels provide a duvet and overheated rooms creating a very uncomfortable nights' sleep. Breakfast was fairly limited but adequate, with no fruit juice offered, served on the club floor. The staff was very attentive and the concierge supervisor went beyond the call of duty. He helped us navigate Chengdu's restaurants, opera, taxis and sightseeing with his ability to speak English and our total lack of Mandarin. He even took our cash to the theatre in his own time to secure our seats for the Sichuan Opera performance that night. He is worth his weight in gold and our Chengdu experience could have been extremely stressful without his generous and willing assistance. I think he'll probably be hotel manager next time we visit Millennium Chengdu! This is a true five star hotel which we would thoroughly recommend.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good beds, normal western standards. room was clean, modern bathroom. front staff very helpful, spoke English very well.

8/10 Good

Steve, Chengdu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Millenium Hotel Chengdu -- Comfortable & Clean
The Millenium Hotel in Chengdu is pretty new. The facilities are nice and the staff is helpful. While it doesn't have the same level of elegance as the Shangri-la, Intercontinental, Masters Regal or Sofitel, the level of quality is superior to older hotels like the Crowne Plaza or Sheraton in Chengdu. The location is a little far from the center of the city, however. There is a Starbucks directly next door and many good local restaurants one street from the hotel.

10/10 Excellent

Dale, Colorado Springs, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
As stated above, the hotel was most excellent! Breakefast was over-priced if it was not part of the package, however.

10/10 Excellent

joe, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
millenium chengdu
PERFECT. This hotel was brand spanking new. So new, that my taxi driver did not know where it was, even with the map that I gave him (could be a huge problem for non mandarin speaker in a new part of China), but a quick call to the hotel and he was set with directions. My fllight was severely delayed, so I arrived extremely late, but the staff did not miss a beat, very courteous, got me into my room in record time. VEry comfortable, well-designed and appointed, but must admit room was slightly on the small side. Rooftop pool was incredible!!! Can't comment on location much, as I was in and out of there. Located right between airport and downtown; was very convenient to airport.

6/10 Okay

Anonymous

Liked: Cleanliness, staff & service, room comfort
didn't stay here. stayed at dream castle
we couldn't stay at the best western because of some sort of fire so they gave us a choice to stay at 2 different hotels. the staff at the front dest was great and very helpful. we choose to stay at dream castle which was nice. the breakfast was good and they provided a shuttle to disneyland paris/the train station, which we rode into the city. it was a good stay, all in all.

10/10 Excellent

mingtse

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點方便，周圍不遠有商店和餐廳，服務態度也不錯，值得推薦。
Stayed 4 nights in Aug 2023

8/10 Good

CHIH HSIEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常舒適
Stayed 3 nights in Jun 2023

10/10 Excellent

ひさみ, 東京

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港へタクシーで20分ほどのアクセスの良さ、お部屋のバスタブとWiFi環境、朝ごはんブッフェもよかったです。
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
멋진 호텔 하지만 서비스는 부족
금연방을 요청하였는데 흡연방으로 배정해줘서 다시 변경하는 번거로움 있었습니다. 그 과정에서 직원은 친절하지 않았습니다. 전체적으로 모두 만족스럽지만 서비스는 다소 부족하였습니다.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Marcom on Dec 4, 2019
Dear customer, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ミレミアム成都！
とても綺麗で快適。 フロントの人も親切でした。
Stayed 1 night in Nov 2019
Response from Marcom on Dec 4, 2019
Dear customer, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

10/10 Excellent

MOOWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントも部屋も綺麗でした。
Stayed 2 nights in Sep 2019

8/10 Good

Po chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Po chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
健身房很好
整體來說不錯，健身房很好，房間很乾淨

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體來說滿意
整體環境好 安靜 附近有星巴克 交通打車去車站也方便

10/10 Excellent

YOUNGWOOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고!!!!!!!
Stayed 1 night in Mar 2018

10/10 Excellent

おくちゃん, 大阪

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かで綺麗なホテル
静かでゆっくり出来ました。フロントの方も大変親切で良かったです。空港からも近いので便利でした。良いベッドで気持ち良く寝れました。
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 호텔
깨끗한 청결도와 친절한 직원들이였습니다. 편의시설(수영장, 헬스클럽)등이 매우 만족스러웠습니다
Stayed 6 nights in Dec 2017

10/10 Excellent

Kayee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

mingjing, chengdu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and room
good location ,to airport is 30 min by taxi. big room ,close to a starbucks.