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Get an overview of this hotel4-star Chengdu hotel in Chengdu City Centre with 6 restaurants

Location

Located in Chengdu City Centre, this hotel is within a 10-minute walk of SiChuan ShengQing ZhanShi ZhongXin and Sichuan Opera Museum. Du Fu's Cottage and Giant Panda Breeding Research Base are also within 1 mi (2 km).

Hotel Features

Along with 6 restaurants, this hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a snack bar/deli, and a spa tub are onsite.

Room Amenities

All 402 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include sitting areas, refrigerators, and TVs.

Crowne Plaza Chengdu City Center

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Crowne Plaza Chengdu City Center provides a health club, a spa tub, and a sauna. Dining is available at one of the hotel's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of hotel's 2 bars/lounges. High-speed wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, limo/town car service, and meeting rooms. 6 meeting rooms are available. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Crowne Plaza Chengdu City Center has designated areas for smoking.

  • Snack bar/deli 
  • Designated smoking areas 
  • Free WiFi 
  • Number of restaurants - 6 
  • Coffee/tea in common areas 
  • Breakfast available (surcharge) 
  • Laundry facilities 
  • Sauna 
  • 24-hour front desk 
  • Free newspapers in lobby 
  • Business center 
  • Total number of rooms - 402 
  • ATM/banking 
  • Indoor pool 
  • Concierge services 
  • Gift shops or newsstand 
  • Number of floors - 27 
  • Number of bars/lounges - 2 
  • Safe-deposit box at front desk 
  • Multilingual staff 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Health club 
  • Tours/ticket assistance 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 11 
  • Garden 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Conference center 
  • Year Built 1996 
  • Number of meeting rooms - 6 
  • Free self parking 
  • Spa services on site 
  • Spa tub 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Free wired high-speed Internet 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Refrigerator 
  • Daily housekeeping 
  • Phone 
  • Free toiletries 
  • Private bathroom 
  • Designer toiletries 
  • Soundproofed rooms 
  • Blackout drapes/curtains 
  • Slippers 
  • Digital TV service 
  • HDTV 
  • Premium TV channels 
  • Pay movies 
  • Separate sitting area 
  • Room service (24 hours) 
  • Air conditioning 
  • Access via exterior corridors 
  • Free local calls 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Bathrobes 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board (on request) 
  • Desk 
  • In-room safe 
  • Television 
  • Free WiFi 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Crowne Plaza Chengdu City Center has 6 restaurants serving breakfast, lunch, and dinner.

The Grill Room - This restaurant serves lunch and dinner.

Kiyosato Japanese - This restaurant serves lunch and dinner.

Hua Ting Cantonese - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

  • Golfing nearby 

Spa Services

  • Number of treatment rooms 9 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 6 PM

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 298 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Noise-free rooms not guaranteed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 147 per person (approximately)
  • Rollaway bed fee: CNY 298 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Chengdu Crowne Plaza
  • Crowne Plaza Chengdu
  • Crowne Plaza Hotel Chengdu
  • Crowne Plaza Chengdu City Center Hotel
  • Crowne Plaza Chengdu City Center

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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3.3 out of 5
57% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
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Made a mistake and had to pay for it :(

2 out of 5
by from USA
Posted Nov 19, 2015
Pros: Nothing.
Cons: Complete remodel, nicer staff and reasonable laundry pricing
Location: Location is good if you interested in shopping.
I booked this hotel by mistake and I had to stay there as a result of lack of effort by Expedia customer service to help me to get a refund. This hotel grounds do look like a 4 star hotel but the facilities are 3 stars at best. The room that I booked was stuffy, had a stained carpet throughout, no wireless coverage, old décor and basic bathroom. After complaining about the room, the hotel did upgraded me to a bigger room but the same quality. The place was more like 2 star best western and certainly not a 4 stars facility. Breakfast quality was also mediocre, more like an holiday inn experience. The most outrages experience was the laundry service. I don't understand why the hotel charges an average $10 per item which is double than an average hotel in Europe or US while the labor in China should be much much cheaper. On top, I got my laundry the next day although I ordered same day delivery. Location is good if you interested in shopping which wasn't my case as I ended up staying very far from the office.
Comment from Hotel Management
Nov 24, 2015 by W Hall
Dear agata Thank you for your feedback concerning your recent stay with us, I am sorry that your overall impression was not a positive one. Refurbishment of our rooms has been completed in part and there are plans to continue this early next year. The wifi signal has been improved to provide wireless coverage in the hotel and I have noted your comments concerning the breakfast. Please do let me know if you are returning to Chengdu and I will allocate you onto our newer floors. With best wishes William Hall General Manager
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Excellent location

3 out of 5
by from BC Canads
Posted Nov 17, 2015
Need to upgrade the accommodation facilities. It is long over due compare to others Crowne Plaza. Need to enforce strongly on their in Room smoking policy.
Comment from Hotel Management
Nov 20, 2015 by W Hall
Dear Tiger Thank you for your feedback, your points on the refurbishment are well noted and also I am sorry if the non smoking room allocated to you was not upto standard. Thank you again and hope to be able to welcome you back. William Hall General Manager
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I am satisfied .

4 out of 5
by from San Francisco
Posted Oct 31, 2015
Pros: location.
Location: dining, shopping and taxi service, subway station.
good location, well trained employee, proper maintenance expect room carpet cleaning. dining service, quality and decoration are good. specially front office employee good. I prefer more English speaking tour service at hotel desk.
Comment from Hotel Management
Nov 6, 2015 by WH
Dear Ken Thank you very much for your positive feedback and I am glad you enjoyed your stay with us. I note your comment concerning the English speaking at the travel agency in our Business Center and we will feed this information back to them. I hope we will be able to welcome you back on another visit. Best wishes William Hall General Manager
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A nice hotel in 1990.

3 out of 5
by from London, UK
Posted Jul 20, 2015
Pros: Location, very central for the work I was there to do.
Cons: Rooms need updating.
The public areas of this hotel are still fairly impressive, however my room was very disappointing. The decor and facilities were very tired and in need of a serious refresh.
Comment from Hotel Management
Aug 5, 2015 by William Hall
Dear Charlie Thank you for your feedback concerning your recent stay with us. I am sorry you found the room to be a disappointment, we do have more modern newer rooms, the Premier and Executive rooms. Further refurbishment is planned for later this year. I do hope we will be able to welcome you back again on another visit. Best wishes William Hall General Manager
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Room Slightly Dated

4 out of 5
by from UK
Posted May 24, 2014
Pros: Great location and helpful staff. Breakfast very good. The Grill Room was very good but expensive
Cons: Rooms need updating.
Location: Good central location.
Our room was quite small, felt dated and there was a lingering musty smell. We had previously stayed in the Crowne Plaza in Xi'an: it was like chalk and cheese (the hotel in Xi'an is only a couple of years old, I think).
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avoid!!!

1 out of 5
by from US
Posted Apr 15, 2014
REALLY dirty rooms and the front service was more or less like a joke, our room was next to the lift so it was super noisy too. I have no idea how they run this ageing and tiring place.
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Be Careful

2 out of 5
by from Kunming, China
Posted Mar 27, 2014
Location: Location is the only good thing about this place. It's right near the German consulate.
Careful if you stay here. I booked a room for my wife with wifi included. When she checked into the room, she was given a line about how only newly renovated rooms have wifi, and she could 'upgrade' for a fee.
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Worth the money

4 out of 5
by from akl
Posted Jan 3, 2014
I enjoyed staying in the hotel a bit old tho. Close to city centre easy to get a cab. Worth the money paid. Would've been better with hair dryer.
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Overcharging breakfast

1 out of 5
by
Posted Apr 1, 2013
We booked 3 persons for 1 room with full breakfast. I cofirmed that condition at check in. At the first breakfast,they are going to charge 2 persons. I spent 20 minutets to let them know their mistake. At the evening, I wanted to make clear at the receptin.They suddenly said that 2 persons are free and third person is charged. Then I talked with their manager. They are given my information from Asian Pacific Travel? but they did not know {expedia} the manaeger still try to charge our breakfast even I shoed him the expedia scrren. I lost another 1 hour for just talking wiyh this unwise manager.
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Chengdu 5 star

5 out of 5
by from UK
Posted Jul 16, 2012
Pros: Staff service
Cons: no wifi in room - only cable connection
Location: central
Good value - all you need and central location. This hotel is rated as 4 star but it gave me a 5 star service
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