Hallway

Reviews of Grand ParcVue Hotel Residence Chengdu

4.5 out of 5
Grand ParcVue Hotel Residence Chengdu
111 Zhihui Street, Jinjiang District, Chengdu, Sichuan

Reviews

9.4

Exceptional

Rating 10 - Excellent. 363 out of 484 reviews" "
Rating 8 - Good. 105 out of 484 reviews" "
Rating 6 - Okay. 9 out of 484 reviews" "
Rating 4 - Poor. 0 out of 484 reviews" "
Rating 2 - Terrible. 7 out of 484 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peng

Business traveler
good
Stayed 4 nights in Mar 2024

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for business
Stayed 4 nights in Mar 2024

10/10 Excellent

Qiu Yu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, amazing value. We paid $200 rmb for breakfast which was subpar but we enjoyed the property so much it didn’t matter that much to me. The location is amazing close to the metro and you can get almost anywhere by walking or transit. Service was great
Stayed 3 nights in Feb 2024

10/10 Excellent

YONG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk, modern room with all amenities you would need!
Stayed 1 night in Feb 2024

8/10 Good

Chung-Che, Pomona

Traveled with family and small children
Liked: Cleanliness, staff & service
Actual room condition was far older/poorer than the photos advertised. In addition, got a room with heavy residual cigarette smell.
Stayed 1 night in Oct 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic.
Stayed 2 nights in Oct 2023

8/10 Good

Bi

Traveled with family
Liked: Staff & service, amenities
overall is Okay. room is old and a lot of wear and tear on furniture.

10/10 Excellent

Renwei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious suite with two bedrooms and big living room. Great for families with several teenages. Staff at the hotel was very nice and friendly!
Stayed 1 night in Jul 2023
Response from Chloe on Jul 14, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Roy TanGeneral Manager

10/10 Excellent

Wugang

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Jun 2023
Response from Roy Tan General Manager on Jun 21, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, close and convenient access to major tourist attractions( less than 20 yuan by taxi). A little over a mile away from Taiguli shopping center. Connected to a mall and a Starbucks is just outside of hotel lobby. Variety of choices of local and western restaurants within short walking distance. Bakeries and convenient stores are available as well. Breakfast was awesome. Washer&dryer worked great with free detergent. Friendly and helpful staffs including front desk, restaurant, house keeping, and gym. Thank you all for the wonderful hospitality!
Stayed 3 nights in May 2023
Response from Chloe on May 26, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Roy TanGeneral Manager

10/10 Excellent

Siu Man

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, especially Skyler LV, who is very helpful for all our questions.
Stayed 5 nights in Jan 2023
Response from ROY TAN General Manager on Feb 7, 2023
Dear Siu Man,Thank you for choosing to stay with us and for taking the time to provide feedback about your experience at InterContinental Residences Chengdu City Center. Thank you for your compliments of our service. We strive to provide professional, personal and memorable experiences for our guests. Thank you again for taking the time to share your comments and we hope we will have a chance to welcome you back in the near future.

10/10 Excellent

Matthew Gene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Location In Chengdu
The Intercontinental Residences is a perfect fit for families with children for either long or short stays. Great indoor pool. Well located but with limited subway access. Great breakfast buffet. Cooking facilities and all utensils in every apartment. Washer and dryer. Even a small dishwasher. Surprisingly no microwave.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fraser Suites Chengdu Rocks!
The entire staff was amazing! From the front desk, the concierges, to management (Gabriel!), the buffet staff, etc., all made each member of my family feel so welcomed and special. The breakfast buffet was also amazing as advertised. As non Mandarin speakers, the staff sent us on our way each morning with impeccable instructions to our drivers. Gabriel and staff even helped us fill out the necessary government form needed to visit our daughter’s orphanage in Chengdu! The luxurious accommodations, and the attention paid to details, rivaled the staff’s professionalism.
Stayed 10 nights in Dec 2019

10/10 Excellent

Yang

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at "FRASIER SUITES" for several years now because I like the location and also the rooms. I liked the new lobby and the size of our suite was perfect for our family. I wish someone would have communicated that the entire hotel name was changing while we were there. A bit confusing but no one explained what was happening. Things I didn't like: the sauna and steam room were always turned off when I went there to relax so I had to wait in a cold sauna for it to heat up. Also, our suite only had chopsticks in the kitchen even though there was a list of all the supplies that should have been in the kitchen such as plates, bowls, forks, spoons etc. I requested some from the front desk on our 3rd day but on day 8 when we left there still was nothing. Not very convenient when you have no way to stir your coffee or eat some food etc.....and while there were cooking utensils to make food, what would we eat it on or with? The list posted in the kitchen also warned customers that we would be charged for items that were missing when we left. :(
Stayed 8 nights in Dec 2019

8/10 Good

Hong

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable and Convenient
Overall is excellent. The location is convenient. The shower water pressure and wifi signal are strong. However, we found that there were some spots on the bathtub surface in the bathroom.
Stayed 1 night in Dec 2019
Response from Reginald Wang on Dec 26, 2019
Dear Hong, Thank you for writing down the review on your stay experience here at Fraser Suites Chengdu. The spot on the bathtub surface you spoke has been noted and intensively training for staff sould be pushed and improve consistently making sure you have a "home away from home". Your Sincerely, Reginald Wang

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Reginald Wang on Dec 23, 2019
Dear Guest, Thank you so much for giving us a good score. We are quite happy you had a great stay here at Fraser Suites Chengdu. Hope you to back us once again. Your Sincerely, Reginald Wang

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this hotel’s location is the best if you like hotpots and spicy food. There’s at least 4 good hotpot places within one and a half a block distance. A neutral/good location for getting to night lives because Chengdu have good bar locations all over the place. Easy to get a taxi here just stand across the street and waive your hand The hotel staff can speak English when needed. If anything I feel Chengdu as a city is a bit over marketed in terms of an attractive vacation spot especially for westerners because there are hardly any in this city, so expect the authentic Chinese culture here good or bad.
Stayed 5 nights in Dec 2019
Response from Reginald Wang on Dec 20, 2019
Dear Guest, Thank you so much for your review on the stay experience here at Fraser Suites Chengdu. We are so happy you had a great stay and easly access the spot you like for entertainment. We all are looking forward to your return. Your Sincerely, Reginald Wang

8/10 Good

Ter, SG

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is abit tired though the room is spacious. Less than 5 mins walk to metro station and there are shopping and dining options within walking distance.
Stayed 2 nights in Nov 2019
Response from Reginald Wang on Nov 21, 2019
Dear Ter, Thnak you so much for your comments on the stay experience here at Fraser Suites Chengdu. We are happy you had a good stay and convenience to acess to the dining option within walking distance. We all look forward to your return. Your Sincerely, Reginald Wang

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the rate hotels where the free Wi-Fi can access beyond the China firewall.
Stayed 2 nights in Nov 2019
Response from Reginald Wang on Nov 21, 2019
Dear guest, Thank you so much for taking your time to write the stay experience here at Fraser Suites Chengdu. We are happy you had a wonderful stay with Wi-Fi being available. We all are looking forward to your return. Your Sincerely, Reginald Wang

10/10 Excellent

Itzik, Tel Aviv, Israel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high level of rooms, suites, spa, lifts, great English speaking helpfull staff. Hihe level spa, sweeming pool, dining room, very good breakfast
Stayed 1 night in Nov 2019
Response from Reginald Wang on Nov 5, 2019
Dear Itzik, Thank you so much for taking your time writing down your comments on your stay experience. We are quite happy that you were postive on services and room. We all hope your return once again. Your Sincerely, Reginald Wang

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2019
Response from Reginald Wang on Nov 4, 2019
Dear Guest, Thank you so much for taking the time to let us know of your stay experience. We are so happy you has a great stay. Thanks also for your vote of confidence. We will continue to do our very best for all our guests. Hope to see you again soon. Your Sincerely, Reginald Wang

10/10 Excellent

agnes helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend to stay.
Very good hotel, convenient location, clean n helpful staff. Plus is a big room for 2 person.
Stayed 2 nights in Oct 2019
Response from Reginald Wang on Nov 1, 2019
Dear Agnes Thank you so much for this wonderful review on you stay at Fraser Suites Chengdu. We are glad you had a great stay experience. Hoping to have you back again in the near future. Sincerely, Reginald Wang

10/10 Excellent

Itzik, Tel Aviv, Israel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is so new, great service large rooms fully equiped with all household huge bed full kitchen. Location is excellent wallking distance from the main shopping area
Stayed 2 nights in Oct 2019
Response from Reginald Wang on Oct 30, 2019
Dear Itzik, Thank you so much for this wonderful review on you stay at Fraser Suites Chengdu. We are glad you had a great stay experience. Hoping to have you back again in the near future. Sincerely, Reginald Wang

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from Reginald Wang on Oct 23, 2019
Dear Guest, Thank you so much for this wonderful review on you stay at Fraser Suites Chengdu. We are glad you had a great stay experience. Hoping to have you back again in the near future. Sincerely, Reginald Wang

10/10 Excellent

Nimish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel / suite
Great hotel. Check in service was very good. Location is great. It’s adjoining Yanlord landmark mall which is an upper class mall. Dinner service from Joyce was brilliant. Definitely recommended place. They are part of Malmaison hotels group.
Stayed 3 nights in Oct 2019
Response from Reginald Wang on Oct 23, 2019
Dear Nimish Thank you so much for your wonderful review on you stay at Fraser Suites Chengdu. We are so happy that you were satisfied with your stay and found our services exceptional. We do hope to have you back again one day. Your Sincerely, Reginald Wang

10/10 Excellent

Sia

Stayed 4 nights in Sep 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel option in Chendgu
After staying in several hotels in Chengdu, I found Fraser to be the best value for the money. The suite was spacious, modern, clean, and the staff spoke English fluently. Great location between Tianfu Square and Chunxi Road, 5 minutes from the a Line 1 subway stop. Highly recommended.
Stayed 2 nights in Sep 2019
Response from Reginald Wang on Sep 24, 2019
Dear Martin, Thank you so much for taking the time to let us know of your stay experience. We are so happy you has a great stay. Thanks also for your vote of confidence. We will continue to do our very best for all our guests. Hope to see you again soon. Sincerely, Reginald Wang

8/10 Good

Lawrence

Liked: Cleanliness, room comfort
Upgrade your Staffs
Check in : was swift and smooth Room : 1508 ( 2 bedroom) / amenities were great, however leaking during rainy days. Beware not to put baggage or things near the window. Front desk Staff : it’s the autumn festival, there is a promotion where each room is entitled a cute rabbit ( shaped) dessert. She didn’t know exactly where to redeem. Concierge : unhelpful. On 1 rainy morning, we found only 1 umbrella in our 2 bedroom unit and asked if we could borrow 1 from the lobby concierge. His reply , there isn’t any available. It’s a 5 star property but the service was truly questionable. Then I asked if a 1 room unit gets 1 umbrella, shouldn’t my 2 bed room unit have 2 ? Then he took 1 out and hand it to us. That’s plain liar. This property need a little upgrade on their service staff . After all , service maketh then apart from others .
Stayed 3 nights in Sep 2019
Response from Reginald Wang on Sep 19, 2019
Dear Lawrence, Thank you so much for this wonderful review on your stay with us at Fraser Suites Chengdu. We apologize that we did not meet your expectation in terms of service and will continue to strive to improve and be as intuitive as possible. Thanks again for these comments and we do hope to have you back again. Sincerely, Reginald Wang

10/10 Excellent

Yong, Thailand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Automatically upgrade my room to a very big suite at the corner with very beautiful view. Love everything about this hotel ! There is also an amazing hotpot palce right accross the street !
Stayed 2 nights in Aug 2019
Response from Reginald Wang on Sep 11, 2019
Dear Yong, thank you for your stay in Fraser suites chengdu and your comments.We are pleased with the convenience and service provided by the apartment.We are committed to providing each and every guest with a home away from home experience and frasers unique personalized service.Thank you again for your stay and your continued support. We look forward to seeing you and your family staying with us again. Your Sincerely, Reginald Wang

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019
Response from Reginald Wang on Aug 31, 2019
尊敬的住客,感谢您入住成都仁恒辉盛阁国际公寓,并给予我们点评及满分。我们致力于为每一位住客营造家外之家的居住体验及辉盛独一无二的个性化服务。再次感谢您的入住及对我们一如既往的支持,期待您及您的家人及朋友再次入住辉盛阁。祝您及家人:平安,幸福,快乐! 驻店经理:王金德

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s located in city center area, shopping & eating are very convenient. The facilities in the room are basically alright to me. However, one thing not good is that there are only two types of room available for me, one type with toilet directly facing bed, anther type with connection door which is linked to another guest room. One more thing I would like to share is that the room given to me was different & not up to the standard with the descriptions in booking website although it’s already upgraded to me by hotel (thanks), according to the hotel’s front counter staff, it’s website promotion strategies to sell the room, however, what I need to highlight is, hotel has responsibilities to ensure the accuracy of information on room description etc. Customer are selecting the room based on all info available in the website.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Chengdu. Spacious, clean, prime location, excellent service. I wish there is a Fraser suite hotel in every city. Highly recommended.
Stayed 1 night in Jul 2019
Response from Reginald Wang on Aug 8, 2019
Dear Guest, Thank you for this wonderful review. We are so happy you had a great stay experience and enjoyed our facilities, location and services. We look forward to your return visit. Sincerely, Reginald Wang

10/10 Excellent

Biao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous apartment
Fantastic apartment with all the facilities, delicious breakfast, great place to stay.
Stayed 2 nights in Jul 2019
Response from Reginald on Jul 29, 2019
Dear Biao, Thank you for this wonderful review. We are so happy you had a great stay experience and enjoyed our facilities and breakfast. We look forward to your return visit. Sincerely, Reginald Wang

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location nicely equipped but not worth 4.7! also quite expensive.
Stayed 1 night in Jul 2019
Response from Reginald Wang on Jul 24, 2019
Dear Guests, Thank you so much for taking the time to write about your stay experience here at Fraser Suites Chengdu. we are so happy you are enjoying yourselves with our service, facilities and location. Thanks for your vote of confidence and we look forward to your return visit. Sincerely, Reginald Wang

10/10 Excellent

Rick, Riverside CA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very nice property and a wonderful room overlooking downtown.
Stayed 8 nights in Jun 2019
Response from Reginald on Jul 3, 2019
Dear Rick, Thank you so much for this wonderful review on you stay at Fraser Suites Chengdu. We are glad you had a great stay experience. Hoping to have you back again in the near future. Sincerely, Reginald Wang

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home away from home.
Such a great find. Super comfortable, very clean and a great location. Staff was very helpful in making recommendations to helping us get a taxi. We would definitely stay here again.
Stayed 2 nights in Jun 2019
Response from Reginald Wang on Jun 19, 2019
Dear Randy, Thank you so much for this wonderful review on you stay at Fraser Suites Chengdu. We are glad you had a great stay experience. Hoping to have you back again in the near future. Sincerely, Reginald Wang

10/10 Excellent

LiChun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean room with Friendly Staff
Location is good, breakfast is good too. Kids love the playroom and swimming pool. Will be my first choice if I am coming to Chengdu with family again.
Stayed 4 nights in Jun 2019
Response from Reginald Wang on Jun 18, 2019
Dear LiChun, Thank you so much for taking the time to write about your stay experience here at Fraser Suites Chengdu. we are so happy you are enjoying yourselves with our service, facilities and location. Thanks for your vote of confidence and we look forward to your return visit. Sincerely, Reginald Wang

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Reginald Wang on Jun 18, 2019
Dear Guest, Thank you for this wonderful review. We are so happy you had a great stay experience and enjoyed with our services. We look forward to your return visit. Sincerely, Reginald Wang

8/10 Good

Dongwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Reginald Wang on Jun 14, 2019
Dear Dongwan, Thank you so much for this wonderful review on you stay at Fraser Suites Chengdu. We are glad you had a great stay experience. Hoping to have you back again in the near future. Sincerely, Reginald Wang

10/10 Excellent

PS, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and convenience in Chengdu. Friendly and helpful staff.
Stayed 5 nights in May 2019
Response from Reginald Wang on Jun 3, 2019
Dear PS, Thank you so much for taking the time to write about your stay experience here at Fraser Suites Chengdu. we are so happy you are enjoying yourselves with our service, facilities and location. Thanks for your vote of confidence and we look forward to your return visit. Sincerely, Reginald Wang

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice equipped and very good location. staff doesn't understand english.
Stayed 1 night in May 2019
Response from Reginald Wang on May 30, 2019
Dear guest, Thank you so much for this wonderful review on you stay at Fraser Suites Chengdu. We are glad you had a great stay experience. We could have trained English for each staff intensively. Hoping to have you back again in the near future. Sincerely, Reginald Wang

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Generous room size. Breakfast buffet had many options. Check in was fine, but reception customer service could use some improvement.
Stayed 3 nights in May 2019
Response from Reginald Wang on May 22, 2019
Dear Guest, Thank you so much for this wonderful review on your stay with us at Fraser Suites Chengdu. We apologize that we did not meet your expectation in terms of service and will continue to strive to improve and be as intuitive as possible. Thanks again for these comments and we do hope to have you back again. Sincerely, Reginald Wang

8/10 Good

Laura, Appleton, WI

Traveled with family
Liked: Cleanliness, property conditions & facilities
Convenient location. Adjacent to shopping center. Spacious rooms. The person at the front desk is not familiar with the property and not good with English.
Stayed 2 nights in May 2019
Response from Reginald Wang on May 17, 2019
Dear Laura, Thank you so much for this wonderful review on your stay with us at Fraser Suites Chengdu. We apologize that we did not meet your expectation in terms of service and will continue to strive to improve and be as intuitive as possible. Thanks again for these comments and we do hope to have you back again. Sincerely, Reginald Wang

10/10 Excellent

Juniper, HONG KONG

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reservation services are excellent , assisting guests to solve problem sincerely and efficient
Stayed 1 night in May 2019
Response from Reginald Wang on May 17, 2019
Dear Juniper, Thank you for this wonderful review. We are so happy you had a great stay experience and enjoyed our facilities and services. We look forward to your return visit. Sincerely, Reginald Wang

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Reginald Wang on May 5, 2019
Dear Brian/Cheryl P, Thank you so much for this wonderful review on you stay at Fraser Suites Chengdu. We are glad you had a great stay experience. Hoping to have you back again in the near future. Sincerely, Reginald Wang

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hotels I've stayed in worldwide. No smells.of cleaning products or.smoke. Free upgrade. Exceptionally clean. Although no cutlery in the room, with the option to hire was a bit weird, and no dish cloth to wipe benches both unusual features i do t undrrstand.
Stayed 3 nights in Apr 2019
Response from Reginald Wang on May 5, 2019
Dear Guest, Thank you so much for your comments on your recent stay at Fraser Suites Chengdu. We appreciate you taking the time to inform us about cutlery and dish cloth not in place and will do all we can to improve this. It's comments like yours that will enable us to do better and to provide the services our guests have come to expect. We do hope to have you with us again should your travels bring you to this part of the world again. Sincerely, Reginald Wang

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean, very roomily, breakfast is great. Location is also at the center of the city.
Stayed 4 nights in Apr 2019
Response from Reginald Wang on May 5, 2019
Dear William, Thank you for this wonderful review. We are so happy you had a great stay experience and enjoyed our facilities and breakfast. We look forward to your return visit. Sincerely, Reginald Wang

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
We stayed here for 4 nights. Great location with shopping centres and Metro nearby. The breakfast food is just average. The staff are helpful and friendly.
Stayed 4 nights in Apr 2019
Response from Reginald Wang on Apr 29, 2019
Dear Guest, Thank you so much for taking the time to let us know of your stay experience. We are so happy you has a great stay. Thanks also for your vote of confidence. We will continue to do our very best for all our guests. Hope to see you again soon. Sincerely, Reginald Wang

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel
A very nice hotel in a great location. Stayed twice at the beginning and end of my trip to Chengdu. Very convenient to get to by train/bus from the airport. Comfortable rooms. Good Wifi. Our first stay there was fresh fruit in the room which was a nice touch. It was great to have access to a laundry machine to wash our clothes at the end of the trip and not have to go home with dirty laundry. The staff was very helpful. The breakfast was excellent. Good variety. I wish I could have that breakfast every morning! The only disappointing thing was not having the fresh fruit in the room when we returned for the second stay as I was looking forward to having that when I came back.
Stayed 2 nights in Apr 2019
Response from Reginald Wang on Apr 24, 2019
Dear Emily, Thank you so much for this wonderful review on you stay at Fraser Suites Chengdu. We are glad you had a great stay experience. Hoping to have you back again in the near future and fruit will be in place upon your coming back. Sincerely, Reginald Wang