Nice hotel within walking distance of City Center
Posted Feb 25, 2017
Paid for breakfast within room, but Maitre D’ brought us a bill at the beginning of our first breakfasts. When I told him that our paid suite reservation included breakfast, he did a quick check but then urged me to pay the bill again. When I agreed to pay first, then settle with the front desk later, he walked away without comment! After connecting to hotel wifi on my phone and signing on my Expedia account, I brought up our reservation confirmation and showed a female attendant who then said it would be OK and walked away. It upset my wife enough to confirm again with the lady when we went down for breakfast the 2nd day.
While it was a generally well equipped suite hotel, the only silverware/utensil was two pair of chopsticks. Stirred coffee with chopsticks! The guest information stated that guests are liable for any lost or broken appliances, dishes, cups and utensils, but no walk-through by bell-hop. Orientation on hotel channel on TV too lengthy for late arrivals. Subsequent examination found the supplied utensil & china hardly adequate for two people. As a 5-star suite hotel, I was slightly disappointed at the lack of silverware and the pair of wrapped clean glasses on the kitchen counter I can expect in a 2-3 start hotel.
Tip to non-Chinese visitors: get the name and street address of your hotel in Chinese for your taxi driver at the airport. Looking lost will attract fake taxi drivers and Uber drivers with inflated flat-rates and god knows what.