Ratings based on 143 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Adelaide South Australia
Great hotelPosted Feb 19, 2017
Location: The hotel is well located and easy to get to and accessible to places of interest
This is one of the best hotels I have stayed in so far in China and would not hesitate in recommending to any one
for Everyoneby A verified traveler from Ottawa
Definitely a 5 star + hotel- great staff and veryPosted Nov 4, 2016
Pros: Very accommodating staff
Lovely room with great views of the city. Staff speak English which is a nice touch in this part of China
by A verified traveler
Comfortable and pleasant experiencePosted Oct 14, 2016 on Hotels
Comfortable stay though room air-conditioning is rather lacking. Would have been more comfortable if the air-con was colder. Would like to commend the good range of food at breakfast and dinner. Restaurant staff provides good service too.
by A verified traveler
Good Location / Overall goodPosted Sep 20, 2016 on Hotels
Break fast was very good one of the receptionist was just not able to understand or speak english and charged us a random deposit amount without being able to exlain..But staff overall warm Stayed in executive suite and the flush was broken. had to be repaired twice
by Douglas from Shanghai
Posted Aug 15, 2016 on Hotels
The hotel itself is pretty old, and for some reason the air conditioning is kind of weak in public area.
by Brian An from Seoul
To stay again.Posted Jun 1, 2016 on Hotels
Very comfortable and kind staffs.
Posted May 23, 2016 on Hotels
by Zhihua from Australia
Posted May 9, 2016 on Hotels
Nice hotel, will be back again.
by Yuet fu Alfred from hong kong
Disappointed SofitelPosted Apr 6, 2016 on Hotels
The electricity of my room was out twice at mid night and I have no choice but move to another room. it seem the hotel is poorly managed, when i unplug my charger from the socket, the whole socket was being pulled out. Lack of real air con is another issue and even when at night, i feel hot.
for Everyoneby A verified traveler from westminster, md
Luxury and locationPosted Jan 20, 2016
Sofitel is an excellent place to stay in Chengdu. It has a great location, excellent staff, and clean facilities. We ate at the Chinese restaurant and were impressed by the high level of service we received. Our room was quite comfortable and I can't say that I have any complaints about our stay at the hotel.