The hotel is right next to the river...
Posted Apr 27, 2016
First stay for 4 nights, and an overnight stay 5 days later. First time, we were upgraded to a room on the 32nd floor. Spectacular view of the city. But, the toilet was all plugged up from the plumbing. I did not even know how to explain this to the front desk staff. Because of that, we just had to make sure that the toilet seat's cover is down. All the time to cover the stanch. Other than that, the hotel ground level entry has a brand new juice bar. Nice high end coffee house and 7 Eleven and Subway right next door. I really appreciate the front desk staff to arrange a private car for us
to go to the Pandas' Preservation. Getting there at around 830AM, half an hour before the official opening time. No lines to queue, get to leisurely walk around. When we left at 1130AM, the place was jammed packed.
Comment from Hotel Management
May 12, 2016 by GRO, Hotel Management
Dear guest, thank you for taking your time to share your feedback with us. We sincerely apologize for the inconvenience caused during your stay. We will focus on the checking of guestrooms and ensure a clean and comfortable environment for our guests. Your feedback has been shared with the relevant departments for further action. We hope to welcome you in the near future and feel the difference in our improved service.