Ratings based on 20 Verified Reviews

4.3 out of 5
90% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

My home away from home

Posted Jan 27, 2017
Pros: The location, friendly staff and great south Indian breakfast
Cons: It would be good to have an in-room safe in all rooms
Location: Walking distance to the Museum. Art Gallery and a short distance by car to various Malls like Express Evenue, Spencers Plaza
I always stay here during my visits to Chennai and did so this time too. All the staff from the door man, reception, concierge, house keeping, restaurant to the gym were extremely friendly and courteous and made me feel at home. as usual. The location was very convenient to get to all the places i had work at.
Comment from Hotel Management
Jan 31, 2017 by Jai Anand, Front Office Manager, Hotel Management
Dear Sir, Greetings from Ambassador Pallava, Chennai !!! We thank you very much for your lovely comments on your experience about our Hotel & the facilities offered by us. We are happy to note that you had a pleasant experience while staying with us and were pleased with the services rendered to you. We have also noted your concern with regards regards to the In-Room safe in all Rooms, approporaite action action has been taken against the Housekeeping department to ensure In-Room safe is provided in all Rooms. It is only through feedback from Guests like you that we are able to further upgrade our services and facilities to the highest standard possible. Thank you appreciating the staff.This act of appreciation motivates our staff and helps us to generate a good rapport with our Guest. Looking forward to meet you when you visit Chennai again. Assuring you of our best attention, services and support at all times. Warm Regards, AMBASSADOR PALLAVA. T. N. Jai Anand Front Office Manager.
3 out of 5
by A verified traveler

Good location but Very old facilities

Posted Oct 20, 2016
Pros: Confusing design and architecture. Access to facilities is like a maze
Cons: Lots and everything
Location: Good location however inconspicuous entry and access.
Breakfast service was Dhaba Style. Lacked sophistication and style. Not worth the price.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

Great Location and very friendly staff

Posted Oct 15, 2016
Pros: Friendly staff-spacious rooms-wide variety of South Indian dishes for breakfast and great location.
Cons: Nothing really
Location: Easy access to shopping-eateries
I have stayed at this hotel more than 7-8 times and really love it as their rooms are spacious and their staff are very friendly. This time I happened to spend my birthday in the hotel and they sent me a nice birthday cake which was a really pleasant surprise. At the breakfast place I asked them if they had a particular dish that I really wanted to eat and next morning the chef personally prepared and brought it to my table. I was really impressed by the way everyone in the hotel makes sure that guests feel at home.
3 out of 5
by A verified traveler from Dammam, KSA

An old facility; gradually deteriorating assets

Posted Oct 9, 2016
Pros: Its location; A well known facility; Very competitive pricing
Cons: It is an old facility with gradually deteriorating assets; damaged doors etc. Not maintained in an appealing way.
Location: The location of the facility is in Egmore which is near to the centre of the city; but not crowded.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient location

Posted Oct 7, 2016
Pros: Whotel staff were friendly and nice
Cons: Cleanliness.
Location: No comments
Overall value for money. Was surprised the room was big for the price I paid
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very central in the middle of Chennai.

Posted Sep 16, 2016
Pros: Nice size rooms
Cons: Well priced food and good friendly staff
Location: Excellent location in the middle of Chennai and easy to get around
Short 4 night break and was a very comfortable stay. Good variety for breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Beautiful colonial style hotel

Posted Jul 24, 2016
Pros: The decor, the furniture,
Cons: Nothing
Location: Excellent
Relaxing, beautiful food, friendly staff, excellent decor
4 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Nice hotel centrally located

Posted Aug 22, 2015
Pros: Location
Cons: N/A
Location: Location is in the key commercial-retail market area - Egmore. Good to find everything around.
Our stay in the Ambassador Pallava was a very pleasant one. Excellent location with restaurants, juice centers, supermarket, ATMs just outside the hotel. Superb breakfast menu with authentic south indian fare, very tasty. Good value for money.
Comment from Hotel Management
Mar 18, 2016 by Jai Anand, Hotel Management
Dear Sir, Greetings from Ambassador Pallava, Chennai !!! Thank you very much for your valuable comments. We at AMBASSADOR PALLAVA, are happy to note that you had a wonderful experience while staying with us and were pleased with the services rendered to you. This act of appreciation motivates our staffs and helps us to generate a good rapport with our Guest. It is only through feedback from Guests like you that we are able to further upgrade our services and facilities to the highest standard possible. Looking forward to meet you when you visit Chennai again. Assuring you of our best attention, services and support at all times. Thanks & Regards, T.N. JAI ANAND FRONT OFFICE MANAGER
5 out of 5
Recommended
for Everyone
by A verified traveler from Mumbai

Fantastic Place to Stay

Posted Aug 1, 2015
Pros: Breakfast, Room Service, Staff Service, Promptness, Cleanliness,
I stayed with my family for 4 nights from 26th July to 29th July 2015. The overall ambiance, service, breakfast, dinner, Staff service was excellent. I highly recommend this hotel to stay with family for vacation or business - thanks for all the staff of Ambassador Pallava for making our stay comfortable.
Comment from Hotel Management
Mar 16, 2016 by Jai Anand, Hotel Management
Dear Mr Pushkar, Greetings from Ambassador Pallava, Chennai !!! Thank you very much for your valuable comments. We at AMBASSADOR PALLAVA, are happy to note that you had a wonderful experience while staying with us and were pleased with the services rendered to you. This act of appreciation motivates our staffs and helps us to generate a good rapport with our Guest. It is only through feedback from Guests like you that we are able to further upgrade our services and facilities to the highest standard possible. Looking forward to meet you when you visit Chennai again. Assuring you of our best attention, services and support at all times. Thanks & Regards, T.N. JAI ANAND FRONT OFFICE MANAGER
4 out of 5
Recommended
for Everyone
by A verified traveler from Mumbai

Posted Apr 25, 2015
It is a comfortable hotel with a 80's feel and is clean. The facilities are there buy have an old feel to them and have not been refurbished with time. There is decent food at the restaurants, the ambience could be improved. Milkshakes and dessert options are not prepared well, the curries are tasty. Overall a good value for money.
Comment from Hotel Management
Apr 2, 2016 by Jai Anand, Hotel Management
Dear Mr Kunal, Greetings from Ambassador Pallava!!! Thank you for sparing your valuable feedback. We at AMBASSADOR PALLAVA, have noted your comments and have taken up the matter with the concerned Department. It is only through feedback from guests like you that we ascertain our strengths and weaknesses and take appropriate measures to meet your expectations. We assure you that we would spare no efforts to further upgrade our services and facilities to the highest standards possible. We look forward to receiving you next time and please be assured that the points penned down by you will be improved. Assuring you of our best attention, services and support at all times Thanks & Regards, T.N. JAI ANAND FRONT OFFICE MANAGER