Posted Dec 3, 2016
We arrived to a spacious room, tried to link to wifi with the code given. No appropriate instructions were given. After getting the IT person sent to the room, we connected but there were constant drop outs. The air con is too cold and cannot be altered. The large rug on the floor was badly stained and clearly not vacuumed. A complaint resulted in "I will send a cleaner ". This happened after dinner the following night when a person came with a roll of toilet paper - no spare in the room.
The bed frame is tatty but the mattress was comfortable.
A request for a hand towel at 2 .20 pm - arrived with the room clean the next day but Houskeeping did knock several times at 9.30 pm when we were in bed. Clearly there is poor workmanship with maintenance- gaps in silicone, door slides, some lights don't work. The lighting was complex.
The restaurant- 25 Hour - expensive on some items eg. 300 plus tax for 1 x 1 litre of water. Usually 20 IRS at the store.