Ratings based on 44 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
69% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Australia

Uncomfortable experience.

Posted Dec 3, 2016
Pros: Comfortable bed and spacious room. Not too noisy.
Cons: Remove the dirty rug. Give a leaflet explaining the set up of the wifi with check in.
Location: Visits to ancient temples - wonderful to see. Close to the city and banks.
We arrived to a spacious room, tried to link to wifi with the code given. No appropriate instructions were given. After getting the IT person sent to the room, we connected but there were constant drop outs. The air con is too cold and cannot be altered. The large rug on the floor was badly stained and clearly not vacuumed. A complaint resulted in "I will send a cleaner ". This happened after dinner the following night when a person came with a roll of toilet paper - no spare in the room. The bed frame is tatty but the mattress was comfortable. A request for a hand towel at 2 .20 pm - arrived with the room clean the next day but Houskeeping did knock several times at 9.30 pm when we were in bed. Clearly there is poor workmanship with maintenance- gaps in silicone, door slides, some lights don't work. The lighting was complex. The restaurant- 25 Hour - expensive on some items eg. 300 plus tax for 1 x 1 litre of water. Usually 20 IRS at the store.
1 out of 5
by A verified traveler from wasington USA

I stayed nov 13 to16 in2117 unprofessional staff.

Posted Nov 21, 2016
Pros: Good location.Ample parking and rooms are good.
Cons: Trained professionals,more staff at the resturant and we don't want to hear your excuses that you are under staffed.Not our problem.
Location: beach is close by
front desk made a mistake harassed and held hostage a friend who dropped me at the airport.Never ever experience this kind of behaviour.Not fit to be in hospitality industry.Had to wait 45 mints for a veg sandwitch then they bring a wrong bread had to return and wait another 15 mints.Mgr Vijay gives excuses after excuses. The bar has only one brand of beer on the whole very bad experience.you want professional and friendly service stay at courtyard MarriotThey are a class act.
5 out of 5
by A verified traveler from Bengaluru

Nice venue close to all facilities

Posted Nov 17, 2016
Pros: location and facilities
Cons: none
Location: mall nearby and close to marina beach
Comfortabble stay clean room and good facilities food was good had a pleasant stay
5 out of 5
by sadath Ali

This traveler left a rating score only Posted Jun 27, 2016 on Hotels
4 out of 5
by William from Al Khobar Saudi Arabia

Sunny R&R in Chennai

Posted May 30, 2016 on Hotels
Easy walking distance to Mall with Cinema. Not many restaurants nearby, but fortunately the buffets at the hotel were very nice. No complaints. I would stay there again.
4 out of 5
by Samuel from Calgary Canada

Posted May 10, 2016 on Hotels
Excellent staff other than to get my complimentary WiFi took more than four Hours. Their IT department is either over worked or indifferent to customer service.Your site should ensure factual info. I was told the WiFi is not included in room rent. The maintenance and upkeep of property could have been better.
4 out of 5
by Martine from UK

Good location

Posted Apr 12, 2016 on Hotels
Comfortable stay and great location for exploring Chennai.
3 out of 5
by A verified traveler

Posted Mar 13, 2016 on Hotels
When I decided to go for a shower in the evening there was horrible dirty water coming out of shower. When I called the, the operator told me there were doing system cleaning. They should have informed the guest irrespective. Thats was the worst thing. Else the food was excellent.
2 out of 5
by ks from New Delhi.

Horrible room but staff were good

Posted Feb 25, 2016 on Hotels
Though the service of the staff were good the room condition was pathetic. The floor of the toilet was stained and Mosquitos were flying on the 9th floor room. Housekeeping guy opened the room without knocking and left without saying anything. Doors were closing with bog noises sp sleeping was quite disturbed. Would not prefer this place and recommend fir others.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 14, 2015 on Hotels