Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
4.3 Room cleanliness
4.7 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from sydney

Clean and modern hotel in a quiet residential area

Posted Aug 26, 2014
Pros: Size of room was a pleasant surprise. Comfortable beds and daily servicing of the room. A leafy residential view. Excellent customer service.
Cons: The lifts and internal workings of the hotel (generator?) sometimes noisy. As a light sleeper I used ear plugs at night. But I do in most places.
Location: A quieter residential area. Walk to Besant Nagar beach for local shops, Fab India, Murugan Idli House, Jonas cafe. Autorickshaws easy to find.
I stayed for 3 weeks and was happily surprised by the service and eagerness to help of all the staff at Keys Katti Ma. The rooms are quite spacious and cleaned daily. The restaurant was good quality and reasonably priced with a buffet dinner on Thursday night that is very good. The buffet breakfast is as good as the ones in some (supposedly) 5 star places. As a female traveller I found the experience quite safe, comfortable and home like.
5 out of 5
by A verified traveler from Vaucluse, Sydney

Smart, relaxed hotel with friendly staff.

Posted Aug 25, 2014
Keys Hotel Katti- Ma was an unexpectedly pleasant oasis in which to spend 3 weeks on my first stay in Chennai. Located within easy walking distance from Besant Nagar, it is a modern hotel with very friendly staff. The food, whilst typically spicy chilli hot Chennai style, was excellent. We were treated to a delicious Indian buffet to celebrate Independence Day. Whilst there is some noise from the lift, the rooms are clean & spacious, with very comfortable beds. The Air Con & hot water facilities worked, and the free Wi- Fi was an added bonus. I highly recommend staying here, and intend to do so myself on my next trip to Chennai.
3 out of 5
by Martha from London, UK


Posted Aug 16, 2013
Pros: Friendly and helpful staff
Cons: Room smelt strongly of cigarettes
Location: Perfect location for our business meeting the following day
This is essentially a budget hotel, however, the staff are friendly and helpful. My only complaint was that having specifically requested a non-smoking room, our room smelt very strongly of cigarettes, so we only spent one night there and decided to move on.