A Pleasure for 4 days
Posted Dec 2, 2016
Before booking, I read many reviews of this hotel, especially the negative ones. When I got there, I looked for all those negatives and found none of them. I stayed 4 days and enjoyed all of them. What once was the supposedly limited wifi has been replaced by continuous free wifi. The staff was helpful in many ways. From other countries in SE Asia, I am used to getting my own drivers and not using the higher priced hotel drivers. The staff warned me that this was not a good idea in Chennai. After the first day, I used only the hotel's drivers, who were excellent. You pay more but it is worth the better service and the reduced amount of stress. The staff helped with some intricate travel plans after Chennai. They must have spent 4 or 5 hrs on that issue, all for free. I took breakfast and dinner at the hotel, and enjoyed the variety and quality of the meals. I would definitely recommend this quality for the quality and value. This is an excellent mid range luxury hotel.