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Reviews of The Pride Hotel Chennai

4 out of 5
The Pride Hotel Chennai
216, E V R Periyar Salai, Poonamallee High Road, Chennai, Tamil Nadu

Reviews

6.0
Rating 10 - Excellent. 7 out of 68 reviews" "
Rating 8 - Good. 23 out of 68 reviews" "
Rating 6 - Okay. 14 out of 68 reviews" "
Rating 4 - Poor. 9 out of 68 reviews" "
Rating 2 - Terrible. 15 out of 68 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

2.8/10

Amenities

5.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

elimane

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel doesn't even deserve 3 stars. It doesn't really smell good, the sheets and pillows are dirty. The rooms smell really bad, however the reception staff are friendly. I do not recommend this establishment. I was in a hurry to leave him.
Stayed 1 night in Jan 2024

2/10 Terrible

Gouri

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
smelling too much
smelling too much
Stayed 1 night in Dec 2023
Response from Vetri on Dec 30, 2023
Dear Mr.Gouri,Will have it checked and rectified.

4/10 Poor

Harsha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Pride Hotel Chennai on Dec 9, 2023
Thank you for the 4 star rating & your valuable feedback. It was a pleasure to have you. We hope to see you again.

8/10 Good

Babu

Stayed 1 night in Oct 2023
Response from The Pride Hotel Chennai on Nov 15, 2023
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

2/10 Terrible

Prasanna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to express my extreme disappointment and concern regarding the condition of my room, in your 4-star establishment. The lack of cleanliness and ventilation has created an environment that is not only uncomfortable but also potentially hazardous to health, particularly considering the current global health situation. The room's uncleanliness is evident, with dirt, grime, and dust present throughout. Equally concerning is the lack of proper ventilation, leading to stagnant and uncomfortable air quality. This compromises both comfort and safety, potentially facilitating the spread of infections. I implore you to take immediate action to address these issues. A thorough cleaning and improvement of ventilation are essential. The well-being of your guests is at stake, and I urge your team to prioritize their health and safety. I will strongly not recommend this hotel to any new customers.
Stayed 2 nights in Jul 2023
Response from The Pride Hotel Chennai on Mar 14, 2024
Dear Prasanna,We are truly sorry to hear about your experience at Hotel. Your feedback regarding the cleanliness and ventilation of your room is concerning, and we apologize for any discomfort this may have caused. Rest assured, we will address these issues promptly to ensure a more pleasant stay for our guests. Thank you for bringing this to our attention.

8/10 Good

prasanna

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from The Pride Hotel Chennai on Mar 14, 2024
Your 8-star review is a testament to our commitment to excellence. We're dedicated to providing extraordinary experiences.

8/10 Good

Jagdish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from The Pride Hotel Chennai on Mar 14, 2024
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

2/10 Terrible

Haritabh

Stayed 1 night in Mar 2023
Response from General Manager on Jun 19, 2023
Dear Guest,Namaskar!!Thank you for choosing to stay with us. We value your feedback. We extend our sincere apologies for the unpleasant experience. We assure you that this is not our usual hospitality standards and we hope you will give us another opportunity to serve you better.Best RegardsRavi DhankharGeneral Manager

4/10 Poor

ajeetha

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Disappointed
Stayed 1 night in Aug 2022

2/10 Terrible

Narendra, PLANO

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Showers don't drain; beds smell like vomit and alcohol, narrow bathrooms, tasteless food and I can keep going on...
Stayed 4 nights in Jul 2022
Response from The Pride Hotel Chennai on Mar 15, 2024
We are really sorry that you had a 2 star experience with us recently. Please give us a chance to fix this. Could you please mail us your contact details, case no./ order no. with a reference to this review, & any other detail that you would like to add & we promise to address all your concerns immediately.

2/10 Terrible

Ashok

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 2 nights in Dec 2021
Response from Front Office Manager on Dec 14, 2021
Dear Guest, Greetings From Pride Hotel Chennai ! We are deeply gratified and humbled to receive your valuable and appreciative feedback that you have shared. We are delighted to know that you enjoyed your visit to our property and liked our hospitality, services. Reviews like these help us stay motivated and continue to keep providing our guests with a comfortable experience. We are very happy to have received your kind words of appreciation. It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon! Warm Regards, Bhawesh Kumar Front Office Manager

8/10 Good

RAVINDRANATH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from FOM on Dec 26, 2019
Thanks for your feedback

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019
Response from FOM on Dec 26, 2019
Thanks for your feedback

4/10 Poor

Seenivasan

Stayed 4 nights in Nov 2019
Response from The Pride Hotel Chennai on Mar 15, 2024
Thank you for the 4 star rating & the opportunity to serve you. We promise to work hard and become the best, to get that 5 star rating from you.

6/10 Okay

Rohan

Disliked: Cleanliness, property conditions & facilities
Rooms specifically Bathrooms are not maintained very well. No Hot Water in early morning.
Stayed 1 night in Sep 2019
Response from Front Office Manager on Sep 26, 2019
Dear Valued Guest, Namaskar and Greetings From Pride Hotel, Chennai!!! At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at PRIDE HOTEL CHENNAI. We are, to say the least, deeply embarrassed and apologize for the inconvenience we may cause to you. We treat every guest feedback very seriously and certainly attempt to work towards ever improving our product and service offerings to all our guest's feedback. We look forward to welcoming you back to Pride Hotel Chennai, wherein we can demonstrate as to how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards, Bhawesh Kumar Front Office Manager

6/10 Okay

Aafaq

Disliked: Cleanliness, staff & service, property conditions & facilities
Low Maintained Propoerty
Hotel is well constructed but proper maintenance is missing.
Stayed 2 nights in Aug 2019
Response from Front Office Manager on Aug 30, 2019
Dear Valued Guest, Namaskar and Greetings From Pride Hotel, Chennai!!! At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at PRIDE HOTEL CHENNAI. We are, to say the least, deeply embarrassed and apologize for the inconvenience we may cause to you. We treat every guest feedback very seriously and certainly attempt to work towards ever improving our product and service offerings to all our guest's feedback. We look forward to welcoming you back to Pride Hotel Chennai, wherein we can demonstrate as to how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards, Bhawesh Kumar Front Office Manager

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Towels are in very bad condition dirty and hard, lids of the dustbins in the bathrooms doesnot open, minibar doesnot work, rooms doesnot accommodate extra bed, bathrooms doesnot have exhaust fans
Stayed 2 nights in Jul 2019
Response from Front Office Manager on Aug 14, 2019
Dear Valued Guest, Namaskar and Greetings From Pride Hotel, Chennai!!! At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at PRIDE HOTEL CHENNAI. We are, to say the least, deeply embarrassed and apologize for the inconvenience we may cause to you. We treat every guest feedback very seriously and certainly attempt to work towards ever improving our product and service offerings to all our guest's feedback. We look forward to welcoming you back to Pride Hotel Chennai, wherein we can demonstrate as to how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards, Bhawesh Kumar Front Office Manager

6/10 Okay

Rajan, USA

Liked: Staff & service
Overall stay is ok in this hotel. We just use this hotel for sleepover as we were visiting friends and family during daytime.
Stayed 3 nights in May 2018
Response from FOM on Aug 14, 2019
Dear Guest, Namaste ! Thank you for your recent stay at Pride Hotel Chennai and for sharing your valuable feedback. It was a pleasure having you with us. We are delighted to receive your kind note of appreciation and encouragement and particularly for praising our efforts and hotel facilities. I once again thank you for your support and look forward to welcome you back at Pride Hotel Chennai . Warm Regards, Bhawesh Kumar Front Office Manager

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
The room was spacious enough for 3, clean and neat, the staff very accommodating with respect to early check-in’s and late check-outs and responded promptly to every query or need. Good spread of yummy food. Couldn’t ask for more. Made our stay very comfortable.
Response from Front Office Manager on Aug 14, 2019
Dear Guest, Namaste ! Thank you for your recent stay at Pride Hotel Chennai and for sharing your valuable feedback. It was a pleasure having you with us. We are delighted to receive your kind note of appreciation and encouragement and particularly for praising our efforts and hotel facilities. I once again thank you for your support and look forward to welcome you back at Pride Hotel Chennai . Warm Regards, Bhawesh Kumar Front Office Manager

8/10 Good

mohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Pride Hotel Chennai.
Worth the money. Please take your booking details / voucher (hard) copy with you. Can stay. Breakfast good. My family and I were happy.
Stayed 1 night in Mar 2018
Response from Front office Manager on Sep 26, 2019
Dear Guest, Namaste ! Thank you for your recent stay at Pride Hotel Chennai and for sharing your valuable feedback. It was a pleasure having you with us. We are delighted to receive your kind note of appreciation and encouragement and particularly for praising our efforts and hotel facilities. I once again thank you for your support and look forward to welcome you back at Pride Hotel Chennai . Warm Regards, Bhawesh Kumar Front Office Manager

2/10 Terrible

puttapa, atlanta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience so far
The shower panels were not working .Tublights were not working.
Stayed 1 night in Mar 2018
Response from Front Office Manager on Aug 14, 2019
Dear Valued Guest, Namaskar and Greetings From Pride Hotel, Chennai!!! At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at PRIDE HOTEL CHENNAI. We are, to say the least, deeply embarrassed and apologize for the inconvenience we may cause to you. We treat every guest feedback very seriously and certainly attempt to work towards ever improving our product and service offerings to all our guest's feedback. We look forward to welcoming you back to Pride Hotel Chennai, wherein we can demonstrate as to how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards, Bhawesh Kumar Front Office Manager

4/10 Poor

Adam, New York

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
It was an old hotel and the rooms (I tried 2) were smelling of mold. I understand it comes from the central air condition, which I think they should replace. I'm sure it was a beautiful hotel back in the day, but it sucks now. Try somewhere else.
Stayed 2 nights in Dec 2017
Response from Front Office Manager on Aug 14, 2019
Dear Valued Guest, Namaskar and Greetings From Pride Hotel, Chennai!!! At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at PRIDE HOTEL CHENNAI. We are, to say the least, deeply embarrassed and apologize for the inconvenience we may cause to you. We treat every guest feedback very seriously and certainly attempt to work towards ever improving our product and service offerings to all our guest's feedback. We look forward to welcoming you back to Pride Hotel Chennai, wherein we can demonstrate as to how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards, Bhawesh Kumar Front Office Manager

6/10 Okay

vettri, Melbourne

Liked: Cleanliness, staff & service, room comfort
Worth for money
Close to Nehru park metro tunnel rails. Little far away from Egmore railway.
Stayed 1 night in Dec 2017
Response from Front Office Manager on Sep 26, 2019
Dear Guest, Namaste ! Thank you for your recent stay at Pride Hotel Chennai and for sharing your valuable feedback. It was a pleasure having you with us. We are delighted to receive your kind note of appreciation and encouragement and particularly for praising our efforts and hotel facilities. I once again thank you for your support and look forward to welcome you back at Pride Hotel Chennai . Warm Regards, Bhawesh Kumar Front Office Manager

8/10 Good

Chinnathambi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from FOM on Sep 26, 2019
Dear Guest, Namaste ! Thank you for your recent stay at Pride Hotel Chennai and for sharing your valuable feedback. It was a pleasure having you with us. We are delighted to receive your kind note of appreciation and encouragement and particularly for praising our efforts and hotel facilities. I once again thank you for your support and look forward to welcome you back at Pride Hotel Chennai . Warm Regards, Bhawesh Kumar Front Office Manager

8/10 Good

Janaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017
Response from The Pride Hotel Chennai on Nov 7, 2023
Dear Guest,Namaskar!Thank you so much for your kind words regarding your recent stay experience at our hotel. We take pride in the hospitality we offer and are glad to know that we could pamper you with the perfect Pride Hotels experience. It is great to know that the prompt services rendered by our team impressed you and our warm hospitality made your stay memorable.Once again, we thank you for your patronage and look forward to the pleasure of your revisit.

4/10 Poor

NANJANGUD

Disliked: Cleanliness, staff & service, property conditions & facilities
THE PRIDE CHENNAI STAY
Need more experienced staff st all levels Internet did not work on all days. Fitness club was not open repeated assurances & I waited fir 10 minutes Billing & checkout was a disaster
Stayed 3 nights in Jul 2017
Response from The Pride Hotel Chennai on Nov 7, 2023
Dear Mr.Nanjangud,Namaskar!I am very sorry to learn of your experience at Pride Hotel Chennai. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments.I am confident that having had areas highlighted in your review, responsible actions will be taken. Rest assured, your comments have received our strictest priority and sternest attention.Our endeavor has always been to look after our guests and provide them with the highest levels of service and assistance. I urge you to please treat the experience in isolation and give us an opportunity to serve you in the near future as well.The team and I look forward to your continued visits

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no pride
slow front desk with big attitude problem
Response from The Pride Hotel Chennai on Nov 7, 2023
Dear Guest, Namaskar!I am very sorry to learn of your experience at Pride Hotel Chennai. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments.I am confident that having had areas highlighted in your review, responsible actions will be taken. Rest assured, your comments have received our strictest priority and sternest attention.Our endeavor has always been to look after our guests and provide them with the highest levels of service and assistance. I urge you to please treat the experience in isolation and give us an opportunity to serve you in the near future as well.The team and I look forward to your continued visits

8/10 Good

Min, chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Good
Response from The Pride Hotel Chennai on Nov 7, 2023
Dear Guest,Namaskar!Thank you so much for your kind words regarding your recent stay experience at our hotel. We take pride in the hospitality we offer and are glad to know that we could pamper you with the perfect Pride Hotels experience. It is great to know that the prompt services rendered by our team impressed you and our warm hospitality made your stay memorable.Once again, we thank you for your patronage and look forward to the pleasure of your revisit.

8/10 Good

Gowrikumar, Tiruvannamalai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Pride located in centre of city.It is close to many theatres ,restaurants and malls.Eventhough its an old hotel interior of room and reception are maintained very well.Food quality at restaurant is good.As awhile its a good budget hotel

6/10 Okay

Tanmay, New Delhi

Decent place to spend a night
An OK experience....room service was expensive ...breakfast can be laid out better...
Response from The Pride Hotel Chennai on Mar 16, 2024
Your 6-star review is truly special. We're dedicated to maintaining this high standard and look forward to serving you again.

6/10 Okay

sadath Ali, Bangalore

Disliked: Room comfort
not so great experiance..
rooms are very small , bathroom even more worst
Response from The Pride Hotel Chennai on Nov 7, 2023
Dear Guest ,Namaskar !Thanks for sharing your feedback. I am very sorry to learn of your experience at Pride Hotel Chennai. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action.Our endeavor has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well.

10/10 Excellent

Diwansh, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Hospitality is maintained very well, rooms r spacious, washroom are bit conjusted, breakfast was good, buffet at puran dhaba very tasty. Staff always to help.
Response from The Pride Hotel Chennai on Nov 7, 2023
Dear Mr.Diwansh,Namaskar!Thank you so much for your kind words regarding your recent stay experience at our hotel. We take pride in the hospitality we offer and are glad to know that we could pamper you with the perfect Pride Hotels experience. It is great to know that the prompt services rendered by our team impressed you and our warm hospitality made your stay memorable.Once again, we thank you for your patronage and look forward to the pleasure of your revisit.

8/10 Good

Pritpal, gurgaon

Liked: Staff & service, room comfort
Business trip
The room comfort and food were excellent.

8/10 Good

Nakhul, Bangalore, India

Liked: Cleanliness, staff & service, room comfort
Excellent Hotel!!
Excellent hotel in chennai. And the staff are really good and they were able to allow an early check-in and late check-out. everything was excellent except for the bar which was horrible and not well stocked, bar tender had no knowledge bout drinks. But the others things made up for it. This is an awesome hotel
Response from The Pride Hotel Chennai on Nov 7, 2023
Dear Mr.Nakhul,Namaskar!Thank you so much for your kind words regarding your recent stay experience at our hotel. We take pride in the hospitality we offer and are glad to know that we could pamper you with the perfect Pride Hotels experience. It is great to know that the prompt services rendered by our team impressed you and our warm hospitality made your stay memorable.Once again, we thank you for your patronage and look forward to the pleasure of your revisit.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good price but dont expect much else
The location is good, the price is decent the staff is friendly but the hotel is not maintained well. The main lobby has strong musty smell, the elevator is small and dirty, the rooms are just ok.
Response from The Pride Hotel Chennai on Nov 7, 2023
Dear Guest,Namaskar!I am very sorry to learn of your experience at Pride Hotel Chennai. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments.I am confident that having had areas highlighted in your review, responsible actions will be taken. Rest assured, your comments have received our strictest priority and sternest attention.Our endeavor has always been to look after our guests and provide them with the highest levels of service and assistance. I urge you to please treat the experience in isolation and give us an opportunity to serve you in the near future as well.The team and I look forward to your continued visits

2/10 Terrible

Vijay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The Pride Hotel Chennai on Nov 7, 2023
Dear Guest,Namaskar!I am very sorry to learn of your experience at Pride Hotel Chennai. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments.I am confident that having had areas highlighted in your review, responsible actions will be taken. Rest assured, your comments have received our strictest priority and sternest attention.Our endeavor has always been to look after our guests and provide them with the highest levels of service and assistance. I urge you to please treat the experience in isolation and give us an opportunity to serve you in the near future as well.The team and I look forward to your continued visits

8/10 Good

Amitesh, Bangalore

Good Hotel in strategic location.
Nice stay at pride as it was convenient to travel to US consulate for two days and i have got my US visa on time. I really appreciate because they helped me in early check in at 7.00 am and upgraded me to a better luxury room as i had some issue with toilet. But they all extended their support and had good experience.

8/10 Good

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hareesh, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Business Hotel
Conveniently located in Chelpauk-Egmore area, Pride is a good business hotel. Neat, clean and accomodating staff. Overall good value for money

6/10 Okay

Sara M

Liked: Staff & service
Will not stay again!
Took an hour to find this hotel. It is away from the main street, but loved the view from our room. We arrived around 10pm after almost 8 hours of drive from Chennai. All we wanted was a good, hot shower but to our dismay the hot shower was not working. They took 2 hours to get that repaired. The staff were trying their best, but its just that we were so frustrated!
Response from The Pride Hotel Chennai on Nov 7, 2023
Dear Ms.Sara,Namaskar!I am very sorry to learn of your experience at Pride Hotel Chennai. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments.I am confident that having had areas highlighted in your review, responsible actions will be taken. Rest assured, your comments have received our strictest priority and sternest attention.Our endeavor has always been to look after our guests and provide them with the highest levels of service and assistance. I urge you to please treat the experience in isolation and give us an opportunity to serve you in the near future as well.The team and I look forward to your continued visits

6/10 Okay

Sara M

Disliked: Cleanliness, staff & service, room comfort
Nothing great!
Nothing fantastic about this hotel. Only thing I could think of was the staff at the restaurant. He speaks well and excellent customer service. Bathroom was small, towels were dirty, toilet bowls were dirty too! Far from airport.
Response from The Pride Hotel Chennai on Nov 7, 2023
Dear Ms.Sara,Namaskar!I am very sorry to learn of your experience at Pride Hotel Chennai. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments.I am confident that having had areas highlighted in your review, responsible actions will be taken. Rest assured, your comments have received our strictest priority and sternest attention.Our endeavor has always been to look after our guests and provide them with the highest levels of service and assistance. I urge you to please treat the experience in isolation and give us an opportunity to serve you in the near future as well.The team and I look forward to your continued visits

6/10 Okay

Manish G, Kolkata

Disliked: Staff & service, room comfort
Rooms are very small. The food at coffee shop not upto the mark
Response from The Pride Hotel Chennai on Nov 7, 2023
Dear Mr.Manish,Namaskar !Thanks for sharing your feedback. I am very sorry to learn of your experience at Pride Hotel Chennai. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action.Our endeavor has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well.

2/10 Terrible

Martin, Frankfurt, Germany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consider to stay somewhere else.
The air conditioning spits water and the room feels very moist and smells weirdly. The reception staff are not flexible or understanding so, please be very eloquent during your enquiry. The food is expensive and very basic. Internet is charged.

6/10 Okay

Arc, Chennai

Disliked: Cleanliness, property conditions & facilities
Time for renovation!
Have stayed at Pride several times earlier. Good value for money. However this time, it appeared the hotel(especially the rooms&services) needed repairs-wall papers peeling off, stained upholstery, and most importantly the water in the toilet seemed contaminated(strong odour and taste of oil).
Response from The Pride Hotel Chennai on Nov 7, 2023
Thanks for sharing your feedback. I am very sorry to learn of your experience at Pride Hotel Chennai. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action.Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well.

10/10 Excellent

G P Singh, NOIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm Comfortable rooms
It was great staying at The Pride Hotel Chennai. The rooms were calm, clean and comfortable. The services were quick and the staff was polite. The food was really good and the ambience was great.
Response from The Pride Hotel Chennai on Nov 7, 2023
Dear Mr.Singh,Namaskar!Thank you so much for your kind words regarding your recent stay experience at our hotel. We take pride in the hospitality we offer and are glad to know that we could pamper you with the perfect Pride Hotels experience. It is great to know that the prompt services rendered by our team impressed you and our warm hospitality made your stay memorable.Once again, we thank you for your patronage and look forward to the pleasure of your revisit.

6/10 Okay

Sandeep

Liked: Staff & service
Response from The Pride Hotel Chennai on Nov 7, 2023
Dear Guest,Namaskar!Thank you so much for your kind words regarding your recent stay experience at our hotel. We take pride in the hospitality we offer and are glad to know that we could pamper you with the perfect Pride Hotels experience. It is great to know that the prompt services rendered by our team impressed you and our warm hospitality made your stay memorable.Once again, we thank you for your patronage and look forward to the pleasure of your revisit.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Response from The Pride Hotel Chennai on Mar 16, 2024
We're ecstatic to receive your 8-star rating! Your support drives us to maintain and even elevate this level of excellence.

8/10 Good

Anil Gupta

Liked: Cleanliness, property conditions & facilities, room comfort
4* but NO Wifi, Located Near Chennai Central
There was no wifi internet available in the Hotel which was a bit surprining. The Hotel and Rooms were clean and well maintained. The Dining options were good in the past however it seems the chef has changed and the food quality has gone down drastically. The roof top restaurant "Puran da Dhaba " as a concept is good. The restaurant ambience is very pleasent but can do with a better chef and with a better singer or no singer. The singer was loud and off-key and was spoiling the atmosphere.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
stay at Pride Banglore as a business stay is nice
decent business hotel but pool not great. dinner on the terrace is nice with great service. service overall was quite good. wish the pool was better and bigger and cleaner. staff is helpful.
Response from The Pride Hotel Chennai on Mar 16, 2024
Your 6-star review is truly special. We're dedicated to maintaining this high standard and look forward to serving you again.