Ratings based on 197 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from UK

Great location, rooms need to be updated

Posted Jul 17, 2017
Pros: Courteous staff and excellent service. Great location.
Cons: Rooms need to be updated - poor maintenance, tired decor.
Location: Great location for shopping in Chennai.
I've used this hotel on all my visits to Chennai for the past 10-12 years. The staff are excellent as always - courteous and helpful. Breakfast is excellent with a choice of a number of dishes. Similarly lunch in Main Street, is also good. The rooms need to be updated though - maintenance seems to be poor. In this visit, I had to ask for a different room as the one allotted to me initially was smelly. In the second room that I eventually stayed in, rainwater came in through the closed windows! Bathroom doesn't have an exhaust - so all steam has to be let out into the bedroom. I wouldn't visit again if these conditions continue. However, if they update the rooms, I would go back - for the excellent service by their staff and great location.
2 out of 5
by A verified traveler

Disappointment

Posted Jul 12, 2017
found cockroach in the toilet, noise from 2nd floor disco can be heard from 11th floor, reception did not come back to me for changing rooms when promised.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 13, 2017
My father had a pleasant experience staying at this hotel
4 out of 5
by Anil kumar

This traveler left a rating score only Posted Apr 23, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from London

It is very near the shopping district

Posted Mar 30, 2017
Pros: Staff very pleasant and helpful
Cons: The hotel overall needs a refub
Location: In the heart of Chennai and very near shopping district
The outside look and feel very good. They have a reasonably good restaurant
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Bangalore

A comfortable Hotel at the place of Happening

Posted Mar 26, 2017
Pros: nice variety of food. Smiling Staff
Cons: Room service could improve
Location: Very nice location
I must have stayed in this Hotel for more than 25 occasions. Always felt more than satisfied.. This time also had the same satisfaction but for the room charges. Expedia has deceived at the time of booking by not revealing the full fact of additiona Taxes. I could have booked the same hotel at much lower cost. Otherwise it was a very nice experience. Some of the staffs are working for more than 10 years. Up keep is nice. Location is very nice.
5 out of 5
by RAM

Posted Mar 12, 2017 on Hotels
Very clean! Great Service!
4 out of 5
by Yasmeen

Posted Feb 8, 2017 on Hotels
Very nice hotel. Good location. However the sad part is that the 24 hours check in/ check out policy is not applicable for booking made on hotels.com . They said it is only valid when you book directly with the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and comfortable hotel. Room service could be

Posted Jan 24, 2017 on Ebookers
Room service could be better. Very comfortable rooms
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 19, 2017 on Hotels