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Cherokee Grand Hotel

Star Rating
2.5 out of 5

Information

Reviews

3.8 / 5Good
1,970 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Harrahs Cherokee Casino
    8 min walk
  • Popular Location
    Oconaluftee Islands Park
    19 min walk
  • Restaurant
    Frontier Pancake House
    4 min walk
  • Restaurant
    Wendy's
    4 min walk
  • Airport
    Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    87 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-11-21. Try updating your dates to see prices for your trip.

    About this area

    Cherokee

    Located in Cherokee, Cherokee Grand Hotel is in the entertainment district. Cherokee Welcome Center and Museum of the Cherokee Indian are cultural highlights, and some of the area's attractions include Great Smoky Mountains Railroad and Cherokee Bear Zoo. Cherokee Fun Park and Santa's Land Family Theme Park and Zoo are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.

    What's nearby

    • Popular Location
      Harrahs Cherokee Casino - 8 min walk
    • Popular Location
      Oconaluftee Islands Park - 19 min walk
    • Popular Location
      Eastern Cherokee Agency - 2 min drive
    • Popular Location
      Cherokee Welcome Center - 2 min drive
    • Popular Location
      Museum of the Cherokee Indian - 2 min drive

    Getting around

    • Asheville, NC (AVL-Asheville Regional) - 71 min drive

    Restaurants

    • Frontier Pancake House — 4 min walk
    • Wendy's — 4 min walk
    • Grounded Coffee Shop & Food Factory — 10 min walk
    • Burger King — 10 min walk
    • Subway — 13 min walk

    About this property

    Cherokee Grand Hotel

    Hotel with free breakfast, near Oconaluftee Islands Park
    This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a lobby fireplace and a front-desk safe. All 90 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and microwaves. Free WiFi and hydromassage showerheads are standard, as are flat-screen TVs with cable channels.
    Cherokee Grand Hotel offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.
    Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
    A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Cherokee hotel also offers a seasonal outdoor pool, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site.
    Cherokee Grand Hotel is a smoke-free property.
    Recreational amenities at the hotel include a seasonal outdoor pool.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking

    Food and drink

    • Free continental breakfast available daily 7:00 AM–10:00 AM
    • Coffee/tea in common area(s)

    Things to do

    • Seasonal outdoor pool

    Family friendly

    • Microwave
    • Refrigerator
    • Seasonal outdoor pool

    Conveniences

    • Elevator
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping

    Languages spoken

    • English

    Business services

    • Meeting rooms

    Outdoors

    • Pool sun loungers
    • Pool umbrellas

    More

    • Fireplace in lobby
    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Down comforter
    • Pillow-top mattress
    • Premium bedding

    Bathroom

    • Designer toiletries
    • Hair dryer
    • Hydromassage showerhead
    • Shower/tub combination

    Entertainment

    • Cable channels
    • Flat-screen TV

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • Free local calls
    • Iron/ironing board
    • Phone
    5 - Excellent
    634
    4 - Good
    705
    3 - Okay
    358
    2 - Mediocre
    190
    1 - Poor
    83
    3.9
    Cleanliness
    4.1
    Service and Staff
    3.6
    Amenities
    3.7
    Property condition

    1/5

    • Disliked: Staff & service

    Stayed one night checked out the next morning. Decided to stay another night so called hotel to see if it was available. Front dest said yes and took my credit card information. Room was done...so I thought. Went to one of the mountains for site seeing and had no cell signal for several hours. When cell service was available I had a message from the hotel to call them within 30 minutes or room would be given to another guest. When I called hotel they had given my room away because the couldn't get my credit card to go through the system. I went to the hotel and told them why I didn't call them back within 30 minutes, and when I finished the original call to make the reservation I was under the impression my room was settled. We had to find another hotel for the night which was a challenge. Had to stay at a very sketchy hotel because it was the only thing available.

    Stayed 1 night in Nov 2019

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Worst hotel ever for the money needs updated bad.Smelled like smoke even though non-smoking room.

    Stayed 2 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great location! The shuttle service is great!

    Stayed 1 night in Nov 2019

    5/5 Excellent

      Stayed 1 night in Nov 2019

      4/5 Good

        Stayed 1 night in Nov 2019

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