Ratings based on 1,193 Verified Reviews

3.9 out of 5
75% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2017
Despite some maintenance issues, still a great older motel. Very good value!
Comment from Hotel Management
Apr 26, 2017 by Diane, Hotel Management
Thank you for your feedback, we take pride in our property
4 out of 5
Recommended
for Everyone
by A verified traveler from Asheville

NICE, RUSTIC HOTEL IN CHEROKEE

Posted Mar 9, 2017
It was nice to come back to the Chestnut Tree Inn after the concert to relax and sleep in the comfy bed. The breakfast buffet was delicious. I do not usually eat biscuits and gravy but yours were divine! I will be back to Cherokee for another visit and would love to stay at the Chestnut Tree Inn again.
Comment from Hotel Management
Mar 9, 2017 by Jeanne, Hotel Management
Thank you for the kind words in your review. We take pride in the food we serve our guests. We hope you will visit us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel!

Posted Feb 3, 2017
Pros: Everything!
Cons: Not charging for milk when you are staying at hotel.
Location: Very close to shops and casino but out of the way from noise.
Great room and a AWESOME breakfast. Very clean rooms and comfortable bed.
Comment from Hotel Management
Mar 1, 2017 by Jeanne - Front Office Manager, Hotel Management
Thank you for your review. We are happy that you enjoyed your breakfast and hope that you will visit us again
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2017
Great affordable hotel, close to casino, and great breakfast!
Comment from Hotel Management
Feb 26, 2017 by Jeanne - Front Office Manager, Hotel Management
Thank you for your review and we look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed our stay

Posted Jan 23, 2017
Enjoyed the complimentary breakfast and the staff was very nice. Will definitely come again and recommend even to my family members.
Comment from Hotel Management
Mar 2, 2017 by Kimberley, Hotel Management
Thank You so much. We really enjoyed yall staying with us and we looked forward to see you again next year.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2017
Staff was very friendly and helpful. The room was clean and the continental breakfast is good. The hotel is conveniently located to access either the shops of Cherokee or the casino and also offers a shuttle if you do not want to drive back and forth to the casino.
Comment from Hotel Management
Feb 26, 2017 by Jeanne - Front Office Manager, Hotel Management
Thank you for you review. Glad you enjoyed your stay and our breakfast buffet. We look forward to seeing you again
4 out of 5
by kelvinq

Posted Jan 18, 2017 on Hotels
check in was a bit late 4 p.m. but overall a good saty
Comment from Hotel Management
Mar 10, 2017 by kellie, Hotel Management
We appreciate you! Many Thanks
5 out of 5
by David

Posted Jan 9, 2017 on Hotels
Comment from Hotel Management
Feb 26, 2017 by General Manager, Hotel Management
Thank you for your review. We look forward to seeing you again Jeanne Front Office Manager
5 out of 5
by Angela

Best breakfast

Posted Jan 9, 2017 on Hotels
Our stay was nice! I thought a great touch was they had the heat on in our room before we arrived it was very cold while we where there. The free breakfast was fantastic! The server was very pleasant and never let my coffee cup get empty. Oh and the coffee was great!
Comment from Hotel Management
Mar 10, 2017 by kellie, Hotel Management
many thanks
5 out of 5
by carol

Posted Jan 4, 2017 on Hotels
We had a great time, the breakfast buffet was great along with all of the staff. I would definitely stay at this hotel again.