Ratings based on 271 Verified Reviews

3.3 out of 5
75% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Anderson, SC

Horrible experience!

Posted Apr 2, 2017
Would never recommend to anyone very convenient to the casino is the only positive thing I got from this hotel! End up having to leave due to an emergency & these people would not even give me a partial refund & I was only in the room for 1 hour. I am a manager & that is not the way you handle customer service!!!!!
3 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh

Location/ Location/ Location

Posted Mar 25, 2017
Great location for the business traveler, needing walking access to the Harrah's Cherokee Casino and Event Center.
3 out of 5
by Doris

convient

Posted Mar 20, 2017 on Hotels
comfotable
4 out of 5
by James

This traveler left a rating score only Posted Mar 19, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, right across from the casino.

Posted Mar 16, 2017
Good stay, was right across the street from the casino. Check out was at noon.
5 out of 5
by Linda

This traveler left a rating score only Posted Mar 12, 2017 on Hotels
1 out of 5
by Kristie

Great location but overpriced and dirty.

Posted Feb 28, 2017 on Hotels
Location was great. Only a few minutes to walk to casino. Room was dirty and smelled horribly. Bathroom was dirty. Room had been broken into before, the trim and molding were gone which let light in. Hotel was full so no way of getting a different room. Hotel was way over priced for condition it is in.
4 out of 5
Recommended
for Everyone
by A verified traveler from south Carolina

Nice and clean

Posted Jan 31, 2017
Very comfortable beds are nice and clean. We stay here when we can't get a room at casino.
2 out of 5
by Maria

This traveler left a rating score only Posted Jan 30, 2017 on Hotels
4 out of 5
by Brad

This traveler left a rating score only Posted Jan 30, 2017 on Hotels