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We have stayed here several times and it is always lovely!
Jason
Stayed 1 night in Apr 2024
Response from Erin on Apr 12, 2024
Thank you so much for taking the time to leave us a review! We are so happy to hear that you have enjoyed each stay with us. Please come back again soon!
The morning view from the rocking chair outside my door
Sonya
Stayed 4 nights in Apr 2024
Response from Erin on Apr 12, 2024
Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your stay with us, especially the rocking chairs upstairs! They are the perfect spot to relax and take in the fresh mountain air. We hope to see you again soon!
10/10 Excellent
Racy Mare
Traveled with family and small children, Traveled with family
It’s my third time staying here as we love coming here in Cherokee. I love that they renovated the rooms. The staff are curtious and friendly. Free light breakfast is a plus since we don’t eat a lot for breakfast.
Racy Mare
Stayed 1 night in Mar 2024
Response from Erin on Apr 9, 2024
Dear Racy,Thank you for taking the time to leave a review regarding your stay with us! We are so glad to have you as a repeat guest at our property and to hear that every stay with us has been great.We hope to see you again soon for another wonderful stay!
10/10 Excellent
Steve
Mar 25, 2024
Steve
Stayed 1 night in Mar 2024
Response from Erin on Apr 14, 2024
Thank you for leaving us a review! We are glad that you enjoyed your stay with us. Please come back again soon!
FRONT desk Anthony made me feel like family it was late he made a fresh pot of coffee on a Cold night when coffee was over Great Place Steven
Steven
Stayed 3 nights in Feb 2024
Response from Erin on Mar 2, 2024
Thank you for taking the time to leave us a review! Our staff is the heart of our property and we are so thrilled that you were made to feel comfortable and welcome during your stay. We hope to see you again in the future!
Just stayed the night cause we were in WSOP tournaments at Harrah's, was close and convenient to the casino. Nice location and clean comfortable beds.
Pamela
Stayed 1 night in Feb 2024
Response from Erin on Mar 2, 2024
Thank you so much for taking the time to leave us a review! We are so glad to hear that you enjoyed your stay with us. We hope to see you again next time you are in town!
Thank you for your 5/5 review! We're so happy to hear you enjoyed your stay with us and the cleanliness of our rooms. We hope to see you again the next time you are in town!
Everything was great except the noisey air conditioner.
Pearl
Stayed 1 night in Jan 2024
Response from Erin on Feb 19, 2024
Thank you for your 4/5 review! We appreciate your feedback and will be using it in order to keep improving our property for all of our guests. We hope to see you again in the future!
We are looking forward to our next visit this year and plan to stay there again! We really enjoyed our stay.
Melissa
Stayed 3 nights in Dec 2023
Response from Erin on Feb 19, 2024
Thank you for your 5/5 review! We are so happy to hear that your stay was enjoyable! We look forward to seeing you again the next time you are in town.
Thank you for your 5/5 review! We're glad you enjoyed your stay with us. Our feline friend has been evicted from the property and we have made sure to have our pest control team on the look our for any issues.We hope to see you again in the future!
Everything was nice. The only thing I didn't like were the beds. They were too soft to my liking. Other than that it was nice
Verified traveler
Stayed 3 nights in Dec 2023
Response from Erin on Feb 6, 2024
Thank you so much for your review! Feedback from our guests helps us to keep improving our property and service for the future. We hope you will visit us again soon!
Nice place, very clean. Safe parking and close to harrah's. Breakfast was good enough to get you started. Minus one star. Had slight motel smell. You know the one.
Christopher
Stayed 1 night in Dec 2023
Response from Erin on Feb 6, 2024
Thank you so much for your review! Feedback from our guests helps us to continually improve our property and service. We hope to see you again soon!
Quiet, clean and comfortable. Easy access to everything I love in Cherokee. Very affordable. The staff were wonderful and accommodating. I actually prefer staying here over Harrah's - I don't need all the frills and fancy extra accomodations (pool, spa, expensive restaurants) that I won't use anyway.
Matthew
Stayed 1 night in Dec 2023
Response from Erin on Feb 6, 2024
Thank you so much for your review! We are so glad to hear your wonderful feedback and appreciate your business. Please visit us again soon!
Nice place. Quiet, helpful. Big change from some of the dumps I’ve been in lately.
William
Stayed 4 nights in Nov 2023
Response from Erin on Dec 8, 2023
Dear William,Thank you for leaving us a review! We are so glad to hear that you enjoyed your stay with us. Thank you for your kind words and we hope to see you again in the future!
Bugs in the room , sheets had tears & holes mattress was dirty & not enough towels or face cloths , filter dirty to a.c.
Richard
Stayed 1 night in Nov 2023
Response from Erin, Front Desk Manager on Nov 28, 2023
Dear Richard,We appreicate you taking the time to leave us a review regarding your recent stay at our property.Allow me to apologize for the issues you encountered during your stay. Our front desk is staffed 24/7 in order to address any guest concerns and we would have been happy to address all of your concerns had we been notified you had any.We will use your feedback to improve our property and we hope you will give us another chance in the future to provide you with outstanding accommodations!
This hidden gem was better than I expected. The room was very clean. It is also convenient to the Casino.
The only thing that caught me off guard was there $100 deposit. Have a credit card handy for that!
Very clean rooms location is close to casino staff could use some management and people skills other than that it’s a good place to stay the night
Donald
Stayed 1 night in Nov 2023
Response from Jackie on Nov 11, 2023
Thank you for taking the time to leave us a review regarding your recent stay at Econo Lodge. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our staff on your recent visit. I have shared your feedback with our management team to address this and make sure our staff are always pleasant and helpful in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards
Response from Erin, Front Desk Manager on Nov 28, 2023
Dear Akila,Thank you for leaving us a review!We would have loved to have the chance to address your concerns and make sure you were comfortable in a clean and tidy room. In the future, please do not hesitate to contact our front desk if you have any issues during your stay.Thank you for your feedback as we will use it to continually improve in the future!
Comfortable stay. I like the no smoking & no animal policy however, some smokers are on the balcony and around the doors and the smoke entered the room sometimes. The wife has serious bronchitis. Reasonable priced stay and clean.
Rooms were about as expected. TV, refrigerator, desk/ Chair. Clean and comfortable. No microwave in room. Staff allowed us to heat leftovers in hotel dinette microwave. Bed was comfortable. Internet and cell service was available in the bedroom but not in the bathroom. Wanted to stay another night because so much to do in the area and the rate went up another $80 because it was the "weekend rate". Too tired to argue about it or do more looking. Would probably stay there again. Staff was very pleasant.