Ratings based on 284 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by Jerreld

Posted Feb 13, 2017 on Hotels
The Hotel is great. Breakfast was good. The bed is a bit firm, other then that it was a great stay
3 out of 5
Recommended
for Everyone
by A verified traveler from north carolina

hospitalities hotel in the forest

Posted Jan 6, 2017
Breakfast and indoor pool,and room are all awesome for guest who is planning to hike.
4 out of 5
by Eric

This traveler left a rating score only Posted Jan 2, 2017 on Hotels
3 out of 5
by charles from fancy gap

Nice hotel

Posted Jan 2, 2017 on Hotels
The hotel is nice and staff is great, but beds are horrible. it felt like I was sleeping on concrete and now my back is killing me.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay

Posted Nov 27, 2016
It was a nice experience it wasn't anything special but it was nice.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 4, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 30, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Everthing was great except the noise of air cond.

Posted Oct 25, 2016
Location: Close to The Great Smoky Mountain.
Nice bed, and other facilities , if air condition was not noisy , I will give 5.
3 out of 5
by A verified traveler

An Ok stay.

Posted Sep 26, 2016 on Hotels
Like several others, we had issues with WiFi. Took 35 minutes on the phone. I had read another review about the musty smell...it was in my room and the hallway. Not sure if mold or what the case was, but it was present on the second floor. Staff was very friendly.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 6, 2016 on Hotels