Ratings based on 679 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Convenient to casinoPosted Jan 15, 2018
Decent. Staff very friendly. Clearly updated. Rooms look like birthing suite in hospital. Bathroom sink looked like it was going to fall off wall. It was sideways. Soap wouldn’t stay on it. Turned shower on and entire faucet fell off so we weren’t able to shower before leaving.
by A verified traveler from Cherokee NC
Handicap Bathroom???Posted Jan 8, 2018
Hotel was nearly empty yet we were given a room with a handicap bathroom. No counter space just a sink. No towel bar. Very strange. We don’t have a need for this special room. Staff is not friendly Glad we are only here one night.
for Familiesby A verified traveler from Columbia, SC
Extremely nice hotel,Posted Jan 2, 2018
Pros: They had tile on the floors and not old nasty carpet. the breakfast set it and choices were good
Location: Not much shopping near by but very close to the casino and during the holidays their are events for the entire family to enjot
Everything was really nice, and the location was great. I will be enjoying the time with family again really soon. The only down fall was that check in was suppose to be at 3:00 but because of short staffing or being bust the day prior I was not able to check in until after 4:30. Other than the issue with check in every thing and the entire staff was great from the time we got there until the time we left. Oh yea!!! the free shuttle to the casino is only available on Friday & Saturday night
for Everyoneby A verified traveler from Rock Hill, SC
Close to the casino with free shuttlePosted Dec 30, 2017
Pros: Clean, friendly staff, and location good.
Cons: Clean HVAC vents.
Our room must have been a "pet friendly" room at one time because when we turned the heat on it smelled like 1000 dogs!! My allergies kicked in and I was miserable. Outside side door would not unlock so you had to walk around to the front.
by A verified traveler from Greensboro, NC
Very no frillsPosted Dec 15, 2017
Pros: The closeness to the casino.
Cons: The rooms look OLD so definitely a n updated look.
Location: Harrah's Casino
The room and stay were OK. Just OK: so a 3-star rating. We did an unplanned day trip to go to the casino. We decided to stay all weekend Harrah's Cherokee Hotel was booked so we looked for other hotels close by. We stayed at Days Inn the first night. It was pretty dumpy so we went to this one the following night. It was better but certainly not up to my expectations of anything connected to Wyndham.
for Everyoneby A verified traveler from SC
Very nice place but staff unfriendlyPosted Dec 11, 2017
Very nice place but staff unfriendly. A lot of facial piercings. And she was busy with whatever it was she was doing and doesn’t acknowledge and thank us for coming or not welcoming at all.
by A verified traveler from NC
EhPosted Nov 30, 2017
Staff was friendly, and rooms were nice. But i did not get a wink of sleep for the 2 nights I stayed. The walls are paper thin, I could hear our neighbors blowing their nose. One night, a neighbor kept going in and out of his room for hours but had the latch open so the door would not fully close it would just bang against the latch, over and over and over again. And forget that do no disturb thing you put on your door it's useless. The cleaning person will bang the vacuum cleaner against your door anyway. Would not recommend if you want peace and quiet. This place is NOISY
for Everyoneby A verified traveler from cherokee nc
Posted Nov 19, 2017
I would stay again great location close to casino.
by A verified traveler from mrmphis
Posted Nov 9, 2017
Uncomfortable bed, wanted a king. Coffee in room was terrible Breakfast was very limited for choice of items
for Familiesby A verified traveler from florida
Posted Nov 9, 2017
Pros: location, people working there, bed was good.
Cons: sound proofing the rooms at least the bathrooms.
Location: Cherokee casino, gift shops. lots of things to do here in Cherokee, North Carolina from river rafting to panning gold.
the walls need insulation, people next door was running water and thought it was my room especially when the toilet was flushed. The people running the hotel were super, very helpful. the hotel was very close to places you could eat, waffle house, mcdonalds and some others.